Top Things You Missed IN Retail

UPS’ Happy Returns is powering Shein returns at Forever 21 stores in the US.

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In the latest blow to retail health care, the retail giant said it has made the “difficult decision” to close its 51 Walmart Health clinics and also shut down its virtual care offering.

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Now after a customer completes payment at a register or via Scan & Go, a combination of in-house-developed computer vision and digital technology deployed in the exit area of the store captures images of carts and verifies payment for all items within a member’s basket.

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Raydiant announced a new partnership with Shaquille O'Neal-owned Big Chicken. Raydiant demonstrated how its cloud-based system could power dynamic digital menu boards and enable real-time content updates based on item availability or limited-time promotions.

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The Estée Lauder Companies is bolstering its R&D strategy and social and consumer listening through tech-powered efforts in a new AI Innovation Lab. The lab was created alongside Microsoft.

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Two portfolio brands of Williams-Sonoma Inc. are offering customers a number of new mobile features. Williams Sonoma and Williams Sonoma Home are rolling out a new mobile iOS shopping app.

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Asda is trialling new ‘Digital Spirits display screens’ across 23 of its Express stores, under its continued investment in innovation.

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Best Buy has launched a retail media partnership with consumer technology publication CNET. The collaboration is designed to help brands reach larger audiences of “high intent” shoppers at a time when many consumers are demanding digital integration in their in-store journey.

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IHOP has completed its systemwide rollout of a new point-of-sale system after a roughly two-year migration process.

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Guests staying at Home2 Suites by Hilton now have access to seamless mobile ordering and delivery via Grubhub Onsite, available at nearly 600 properties nationwide.

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Radisson Blu Sobieski by upgrading to Vingcard Classic RFID which will be enabled with Mobile Access, can provide its guests with the ideal combination of enhanced security and instant guestroom entry convenience.

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Raydiant announced its partnership with Gott’s Roadside. The collaboration will see Raydiant’s innovative on-brand digital menu API solution implemented across multiple Gott’s Roadside locations.

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Formal menswear specialist, Moss, has implemented OneStock’s distributed order management system (OMS) to improve operational efficiencies and enhance its customer experience.

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Re-Up, the world's first artifical intelligence (AI)-powered convenience store, will roll out an enhanced foodservice offering by installing autonomous robotic chefs at a variety of locations powered by AI technology company Nala Robotics.

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Tooley Oil Co. is integrating LottoShield's lottery management system across its network of 18 convenience stores in northern California.

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Tripleseat for Hotels, a cloud-based group sales and catering management platform for hotels announces its exciting new collaboration with PURS Fine Hotels & Restaurants.

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Shiji has announced that Melco Resorts & Entertainment (Melco), owner and operator of integrated resort facilities in Asia and Europe has selected Shiji Enterprise Platform PMS to power their global portfolio of resorts.

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The partnership brings a new suite of fully-integrated reselling software and inventory management tools to the backend platform of GoodwillFinds.

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Walmart recently made waves across its supplier network with the latest expansion of its RFID mandate. In 2020, the company began requiring its apparel suppliers to add UHF RFID (also known as RAIN RFID) tags to items, in order to improve inventory accuracy, customer experience, and omnichannel fulfillment.

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Ramy Brook Sharp is tapping digital advertising to allow the company to obtain the first-party consumer data and shopping traffic of luxury customers.

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The Save Mart Companies is deploying the Instacart Caper Carts, FoodStorm, and Storefront Pro solutions.

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Using an API-first approach from Algolia, along with integrations with existing commerce and experience management systems, the company has been able to prioritize merchandising and make instant search updates.

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The company partnered with Surefront prior to the pandemic to leverage its Unified Product Collaboration platform as part of a search to improve its product development lifecycle.

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The company recently finished integrating its product lifecycles management system into a design platform that bridges the gap between art and merchandising teams.

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EDEKA Jaeger, part of the EDEKA Group, is now offering customers in the 24/7 store at Stuttgart Airport the opportunity to authorise the purchase of age restricted goods like alcoholic beverages at self-service checkouts using automatic age recognition.

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The Human Bean coffee franchise has partnered with Creative Realities, Inc., a leading digital signage solutions provider, to enhance the customer drive-thru journey with compelling and lively outdoor ordering experiences.

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In December last year, Suur-Seudun Osuuskauppa SSO started robot food delivery in Lohja at Sale Hiidensalmi.

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Voyado has been selected by luxury Scottish cashmere and clothing brand, Brora, to enhance customer engagement by integrating data across various touchpoints and personalising shopping experiences.

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Topps Tiles has tapped FinTech firm GoCardless to power the payments behind Trade Pay, its newly launched trade credit scheme which gives traders the ability to regularly pay on credit in the retailer’s stores.

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Groupe Dynamite, owner of the Dynamite and Garage fashion brands, is expanding a partnership it launched with Manhattan Associates in 2021 to reduce shipping times, inventory levels and store transfers

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Wow Bao has unveiled a new mobile app with a fresh interface and all-in-one navigation that allows guests to order delivery anywhere, anytime from its over 700 virtual kitchens.

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Halfords is now powering B2B wholesale orders with Kriya PayLater.

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Walmart is testing an in-house-developed, AI-based solution that provides employees in stores with insight on items that will soon wind up in a landfill and advice on how to keep them out of the waste stream. Associates can use a mobile app to scan produce items.

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The Dutch brewer is among the first companies to utilize Stravito’s new artificial intelligence chatbot that helps enhance its market research capabilities.

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Mews has been chosen by Weekender to power their portfolio of hotels across the northeast of the US.

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Biscuitville, the 80+ location family-owned regional fast-food restaurant chain, signs on with Lunchbox to launch the brand's first native online ordering platform.

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TravelCenters of America Inc. (TA), a bp brand, and the NATSO Foundation are teaming up on a new initiative designed to significantly enhance the safety of TA's Emergency Roadside Assistance technicians who repair commercial vehicles along the Interstate Highway System.

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Quad has announced a new partnership with The Save Mart Companies to launch its in-store retail media network.

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Rithum has been appointed by UK home improvement retailer, B&Q, to support its online marketplace expansion by reducing the time it takes for brands to be onboarded to its website.

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Eagle Eye has secured a one-year contract, with the option to renew for a further year, with Tesco for its AI powered Personalised Challenges solution.

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UK rewards app, Cheddar, has expanded its category of partners across grocery and fashion - with Waitrose and John Lewis, Sainsbury’s, and Asos now available to users.

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Rimi has opened its first unmanned, self-service store in the Baltic.

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Walmart is now able to sell physical goods directly to users inside Roblox.

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Walmart, which initially launched drone-based deliveries from three stores in Northwest Arkansas in late 2021, is expanding a partnership it launched with Wing, an on-demand drone delivery provider powered by Google’s parent company, Alphabet, in August 2023.

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Walmart Mexico is integrating its Walmart Connect omnichannel retail media business with Infillion data management and customizable supply chain management technology.

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Primark is to expand its Click + Collect service to all stores in Great Britain by the end of 2025, following a successful 18-month trial. The retailer will begin to roll out Click + Collect across all 184 stores in England, Scotland and Wales later this year.

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