Retailers Get Religion on Returns

In this report we look at the top reasons for retail returns.  The current growth is unsustainable, not just for the environment, but for retailer profits. Retailers face significant challenges when it comes to managing returns. Every returned item represents a loss of margin, even if it can be resold. Thus, retailers should start with the focus being to top reasons for retail returns in their categories.

This content was also shared in a webinar and recording.  You can view the webinar recording here and the webinar slides here.