WorldView – Global Retail IT Spend Forecast

Summary

WorldView – Global Retail IT Spend Forecast in our 7-yr forecast for Retail and Restaurants on over 300 categories of hardware, software, SaaS, services, and labor/overhead, IHL has developed the most comprehensive IT sizing model which tracks IT spending by line of business, detailing how much retailers spend on IT and how much retailers spend on cloud software.

PRODUCT OVERVIEW

The Retail and hospitality industries are in a massive overhaul of retail systems as they merge eCommerce, mobile, and catalog channels with the store. Whether it’s central order management, data visualization and predictive analytics, beacons, or core merchandising and POS systems, WorldView – Global Retail IT Spend Forecast tracks and forecasts this spend. Then there are the emerging technologies such as AI/ML, Location Based Marketing, and Prescriptive Analytics. You need the right outside data for your forecasts.

Although there are studies that track certain components or “hot” technologies that are released each year, there has yet to be a comprehensive model that tracks IT Spending by line of business category, by segment, and by region of the world until now. Our WorldView – Global Retail IT Spend Forecast model, uniquely caters to line of business category, segment, and global region tracking.

This research answers questions like the following:

How much do retailers spend on IT?

How much do restaurants spend on IT?

How much do retailers spend on cloud software?

What is the forecast of supply chain software in retail?

How big is the global retail industry?

and many more…see below for highlights.

Don’t base your forecasts only on internal projections! Get outside objective numbers.

HIGHLIGHTS

Below is a list of Categories. Information can be provided in spreadsheet or document format per your needs.

The following are available for Hardware, Software, SaaS, and Services:

Software and SaaS

Business Intelligence
Data Warehouse Implementation Suites
Data Warehouse Design/Admin Tools
Predictive Analytics
Data Visualization
Multi-Channel Analytics
Inventory Optimization
Data Mining Tools
Database Admin. & Management
Dashboards
Business Intelligence-Mobile
Big Data Integration
Master Data Management
Social Media Analytics
End User Query & Reporting Tools
Sales Force Automation
Customer Service & Support
Helpdesk
Other Business Intelligence

E-Commerce Solutions
Search/Navigation Optimization
Catalog & Configuration
B2B-Web (Traditional)
B2B-Mobile/Tablet
B2C-Web (Traditional)
B2C-Mobile/Tablet
Cross Channel Integration
Corporate Purchasing & ESD
Other Electronic Commerce

Enterprise Accounting, Finance, and HR
Human Resource Management
Enterprise Accounting
Finance
Payroll Applications
Mobile Workforce Management
Sales Audit
Other Accounting/Finance/HR

Enterprise Application Development
Analysis/Model/Design/Const.
Architectural Tools
Professional Web Dev tools
Other Enterprise Application Development

Enterprise Collaboration
 Publish & Search
Internal Communications and Collaboration
Internet and Portals
Content Mgmt & Retrieval Apps.
Training
eLearning
Other Knowledge Management

Infrastructure
Desktop/Laptop
Application Server SW Platform
Data Center Operations
Server O/S and Management
Network Infrastructure
Infrastructure: Tablets Non-Rugged
Infrastructure: Tablets Rugged
Infrastructure: Non-Rugged Handhelds
Infrastructure: Rugged Handhelds
Mobile Device Asset Management
Virtualization
Store Monitoring
Telephony Systems
RFID
Wireless
Network/Data Security
PCI Management
Anti-Virus/Firewall
Other Infrastructure

Legal and Real Estate
Records Management
Case Management
Contracts
Real Estate

Merchandise/Supply Chain Management
Warehouse
Distribution
Multi-Channel Forecasting
Multi-Channel Merchandise Management
Assortment and Allocation Planning
Replenishment
Supply Chain: Tablets Non-Rugged
Supply Chain: Tablets Rugged
Supply Chain: Non-Rugged Handhelds
Supply Chain: Rugged Handhelds
Enterprise Order Management
Space And Floor Planning
Flexible MultiChannel Fulfillment
Fleet Management
Transportation Management
Private Label Management
EDI
Fresh Foods Mgt
Other Merch./Supply Chain Mgt.

Sales and Marketing
Promotions Management
Markdown Optimization
Price Optimization
Gift Cards
CRM For Retail
Marketing Campaign Analysis
Mobile/Social Coupons and Promotions
Social Media Campaign Management
Trade Promotion Management
Digital Content Creation
Marketing Automation
Other Sales & Marketing

Store Systems
Point Of Sale
Ordering and Inventory Management
Loss Prevention
Labor Scheduling For Retail
Gift/Bridal Registry
Fraud Prevention
Time & Attendance
Kiosk
Store mPOS: Tablets Non-Rugged
Store mPOS: Tablets Rugged
Store mPOS: Non-Rugged Handhelds
Store mPOS: Rugged Handhelds
Consumer Mobile for Self-Checkout
Mobile Payment
EMV Spend
Digital Receipt
Store Asc/Mgr: Tablets Non-Rugged
Store Asc/Mgr: Tablets Rugged
Store Asc/Mgr: Non-Rugged Handhelds
Store Asc/Mgr: Rugged Handhelds
Digital Signage
Payment Systems and EMV
Receiving And Ordering For Retail
Task Management
Shelf Tags
Traffic Counting/Way Finding and Beacons
CCTV Management
Other Store Systems

Hardware Categories

Business Intelligence
Servers
Data Warehouse Appliance
Other Business Intelligence

Commerce Solutions
Servers
Other Electronic Commerce

Enterprise Accounting, Finance, and HR
Servers
Biometric Scanners
Other Accounting/Finance/HR

Enterprise Application Development
Servers
Application Development Other

Enterprise Collaboration
Servers
Other Knowledge Management

Infrastructure
Servers
Infrastructure: Tablets Non-Rugged
Infrastructure: Tablets Rugged
Infrastructure: Non-Rugged Handhelds
Infrastructure: Rugged Handhelds
CCTV
Disk Storage
Network Communications
PCs
Routers
VOIP
WAN Communicaitons
Store Level Wireless (Consumer and Enterprise)
Store Level WAN Communications
Non-Store Wireless
Building/Facilities Management
Other Infrastructure

Legal and Real Estate
Servers
Other Legal and Real Estate

Merchandise/Supply Chain Management
Servers
Printer-Pricing (Merch Tags/Signage/Labels)
Supply Chain: Tablets Non-Rugged
Supply Chain: Tablets Rugged
Supply Chain: Non-Rugged Handhelds
Supply Chain: Rugged Handhelds
RFID Mobile Reader
RFID Reader
RFID Signpost
RFID Tags printed at Store
Other Merch/SCM

Sales and Marketing
Servers
Other Sales & Marketing

Store Systems
POS
POS Scanner/Scale
POS Payment Systems
POS Printer
Self-Checkout
Store mPOS: Tablets Non-Rugged
Store mPOS: Tablets Rugged
Store mPOS: Non-Rugged Handhelds
Store mPOS: Rugged Handhelds
CCTV
Digital Signage
In-Store TV
Store Asc/Mgr: Tablets Non-Rugged
Store Asc/Mgr: Tablets Rugged
Store Asc/Mgr: Non-Rugged Handhelds
Store Asc/Mgr: Rugged Handhelds
Kiosk
Kitchen Display
Kitchen Printer
Loss Prevention/EAS
Price Verification
Servers
Store Level Workstation
Mobile Receipt Printer
Traffic Counting/Way Finding and Beacons
Other Store Systems

Services Include the Maintenance for Hardware and Software above, plus the following:

* Note, the implementation and customization services are included in the Hardware and Software maintenance items for each solution.

Business Intelligence
Help Desk
Programming
Consulting Services
Other Business Intelligence

Commerce Solutions
Help Desk
Programming
Data Synchronization
Electronic Payment
Security
Web Hosting/Design
Consulting Services
Other Electronic Commerce

Enterprise Accounting, Finance, and HR
Help Desk
Programming
Consulting Services
Other Accounting/Finance/HR

Enterprise Application Development
Help Desk
Programming
Consulting Services
Other Application Development

Enterprise Collaboration
Help Desk
Programming
Web Hosting
Content Delivery (like Akamai)
Consulting Services
Other Knowledge Management

Infrastructure
Help Desk
Programming
Application Integration
Backoffice Management
Broadband Services Management
Call Center
Equipment Services
Frame Relay Services
Hardware Installation
Systems Management
Network Services
Network Security/PCI Compliance
IT/Managed Security
Service Desk
Systems Integrator
VoIP
Wi-Fi Service
Consulting Services
Data Backup/Disaster Recovery
Other Infrastructure

Legal and Real Estate
Help Desk
Programming
General Contractor
Consulting Services
Other Legal and Real Estate

Merchandise/Supply Chain Management
Help Desk
Programming
Logistics Outsourcing
Consulting Services
Other Merch./Supply Chain

Sales and Marketing
Hardware Maintenance Servers
Software Maintenance Promotions Management
Software Maintenance Markdown Optimization
Software Maintenance Price Optimization
Software Maintenance Gift Cards
Software Maintenance CRM For Retail
Software Maintenance Marketing Campaign Analysis
Software Maintenance Mobile/Social Coupons and Promotions
Software Maintenance Social Media Campaign Management
Software Maintenance Trade Promotion Management
Software Maintenance Digital Content Creation
Software Maintenance Marketing Automation
Help Desk
Programming
Advertising
Market Intelligence
Consulting Services
Other Sales & Marketing

Store Systems
Consulting Services
Custom Programming
Help Desk
WAN Comm. Leased Line Costs
Other Store Systems

In-Room
Hardware Maintenance Servers
Hardware Maintenance Door Entry
Hardware Maintenance Mini-Bar
Hardware Maintenance In-Room Entertainment/TV/Video/Movie Purchase
Hardware Maintenance Safe
Software Maintenance Bar, Safe, Misc Items
Software Maintenance Self Checkout, Movies and Web Access
Help Desk
Programming
Advertising
Market Intelligence
Consulting Services
Other In-Room

Contact us at +1.615.591.2955 for more details or at ihl(a)ihlservices.com for more information.

PREVIEW

This is an offering that is better demonstrated than providing a static overview. Please contact us at +1.615.591.2955 for more details or at ihl(a)ihlservices.com for more information and we will be happy to schedule a webinar to review the Retail WorldView model with you.

SCHEDULE A SESSION TO SEE METHODOLOGY AND OPTIONS

FAQS

Can we purchase just specific segments or specific regions?
Yes, the information is designed so that it can be released both as an entire model of specific components.

What market regions are avaliable?
Currently the model is designed with 4 market regions. North America, Latin/South America, Europe/Middle East/Africa, and Asia/Pacific. You can purchase the entire model or just certain regions and/or segments.

How is the Retail WorldView model put together?
It is put together from a host of public and proprietary resources and surveys. We would be happy to walk you through the process and model on a webinar. Please contact us at +1.615.591.2955 or at ihl(at)ihlservices.com.

PRICING

Pricing is determined based on the level of the information required and the level of customization. Pricing begins at $2,000 and rises from there depending on regions, segments, number of years forecast, etc.  Please contact us at +1.615.591.2955 or at ihl(at)ihlservices.com to learn more.

Licenses Available

Enterprise License – a license that allows for the research to be accessed and shared internally with anyone else within the organization and wholly owned subsidiaries.

Click here to request more information about this product

IHL Group License and Fair Use Agreement

All of IHL Group’s generally available research are electronic licenses and can be shared freely within the purchasing organization and wholly owned subsidiaries. We only ask that this information not be shared with partners or others outside the purchasing company without authorization from IHL Group. The license does not extend to joint ventures or other partnerships. If the relationship is not a wholly-owned subsidiary, then both parties would need a license.

Practically, this implies the following:

  1. The purchasing company can use the data and research worldwide internally as long as the international organizations are wholly owned subsidiaries of the purchasing company.
  2. The data or any research cannot be distributed in whole or in part to partners or customers without express written approval from IHL Group.
  3. The purchasing company may quote components of the data (limited use) in presentations to customers such as specific charts. This is limited to percentage components, not individual unit information. Unit data cannot be shared externally without express written approval from IHL Group. All references to the data in presentations should include credit to IHL Group for the data.
  4. The purchasing company can reference qualitative quotes in printed material with written approval from IHL Group.
  5. All requests requiring written approval should be submitted to ihl(at)ihlservices.com and will be reviewed within one business day.

For any questions regarding this policy, please contact us at 1-888-IHL-6777 (North America) +1.615.591.2955 (International) or email us at ihl(at)ihlservices.com.