Top Things You Missed IN Retail

Food suppliers often deal with unpredictable demand from their customers. Kraft Heinz uses its AI-powered software called Lighthouse to help it anticipate and adjust to these shifts in demand.

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Amazon is turning to Anthropic’s artificial intelligence (AI) model Claude to power the revamped version of its voice assistant, Alexa, according to sources familiar with the matter.

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New Zippin checkout-free concessions are part of a $200 million investment project at Levi’s Stadium, home of the National Football League's San Francisco 49ers.

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Amazon’s Just Walk Out frictionless shopping technology is opening 14 new NFL stadium stores and at four new colleges and universities this fall.

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Fossil Group, Inc. has partnered with Metrical, a leading innovator in AI e-commerce solutions. Using Metrical’s array of AI-driven solutions, Fossil’s Canadian subsidiary significantly increased sales volume, including a 14% increase in revenue per site visit.

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Home to brands retailer Supercheap Auto, Macpac and Rebel, spent almost half of its $134.9 million capital expenditure for FY24 including $63 million on the construction of a new automated distribution centre alongside a host of other tech and customer-focused programs

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Following Asda's acquisition of 116 petrol forecourt sites from the Co-op in 2022 in a £600 million deal, the grocery retailer faced the challenge of delivering a seamless and efficient user experience at these new locations.

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Inter Ikea Group, parent company of furniture retailer Ikea, has entered a global partnership with payments platform Adyen.

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H-E-B is rolling out an exclusive delivery offering through its Favor app, which promises up to 15 items delivered in 45 minutes or less.

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Scandit, the leader in smart data capture, recently announced the asset acquisition of shelf audit automation technology from MarketLab. As part of the transaction, MarketLab's expert team will join Scandit to build and expand the new offering.

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The Midwest grocer will integrate global food tech SaaS company Deliverect into each of its Fast and Fresh Market Grille Express stations for streamlined ordering and aggregated menu management.

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Toshiba Global Commerce Solutions and partner Partron ESL are implementing new electronic shelf labels (ESL) in stores for Event Network, an operator of retail locations for experiential attractions in the US.

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Würth, which has its roots in Künzelsau, Germany and operates nearly 200 stores across Finland, had gone live with ReceiptHero.

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The U.S. subsidiary of the Swedish home furnishings giant has selected Slope Tech Inc. as its new third-party invoice-to-pay solution provider.

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The Very Group, operator of digital retailer Very, has launched training to develop its data professionals through a new degree level data academy.

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Amazon is in a new commercial agreement with a Bay Area-based company that builds advanced AI models supporting various warehouse automation tasks.

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The men’s personal care brand that helped drive the pre-pandemic growth in grooming subscription services has inked a partnership with provider Recharge.

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Bath & Body Works is gearing up to launch a generative AI-powered fragrance finder called Gingham Genius later this year, according to the retailer’s earnings call Wednesday.

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As other retailers release new AI tools, the ODP Corporation has integrated generative artificial intelligence across its Office Depot and OfficeMax stores.

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Oh Polly has gone live with Order Editing, which lets customers make changes to their orders without emailing support.

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Home Depot is partnering with retail media technology provider Pentaleap Inc.

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Partridge Jewellers has partnered with Red Ant to deliver RetailOS to its stores.

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Proximity's clienteling platform was launched across all Helzberg store locations this summer, and is designed to enable Sales Associates to deliver a hyper-personalised and seamless service to their customers at every touchpoint.

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Nordic-based leading wine and spirits brand house streamlines demand planning and forecast accuracy with RELEX solutions

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Walmart has added new product categories, omnichannel experiences and fulfillment solutions to its eCommerce platform for third-party sellers, Walmart Marketplace.

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Finland’s leading bookstore chain adopts the advanced tool to keep pace with demand driven by trends and evolving customer preferences

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Nobu Hotels is continuing its tradition of innovation by upgrading its AI-powered wired, wireless, and SD-WAN infrastructure built on Zero Trust principles using an end-to-end HPE Aruba Networking solution from Hewlett Packard Enterprise.

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The glasses retailer developed a proprietary new tool in-house that it calls "Pairfect Match AI," which scans a user's face and suggests frames.

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The beauty giant, a subsidiary of global retail conglomerate LVMH, is making the Paze online checkout solution available to Beauty Insider participants.

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The U.S. subsidiary of the Swedish home furnishings giant has selected Slope Tech Inc. as its new third-party invoice-to-pay solution provider. Slope is now available Ikea’s U.S. website for business applications and checkout where approved.

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Cart.com today announced that Erno Laszlo, the science-backed luxury skincare brand, has selected Cart.com to power its omnichannel growth marketing strategy.

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The company is leveraging the responsible use of AI to enhance and support its efforts by “putting employees at the center of its AI strategy” across its IT, Supply Chain, R&D, Demand Science, Brand and Design operations.

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WowBao has tapped Superorder, an AI-powered reputation and performance management platform, to help elevate its digital customer service experience, optimize operations and drive profitability.

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Technology allows convenience-store chain to ‘increase our efficiency and accuracy while delivering the best experience to our guests’

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The convenience store retailer achieved a 225% increase in sales dollars since it added Paytronix Order and Delivery, and a custom mobile app to its preexisting Paytronix-powered loyalty program.

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Marble Slab Creamery Canada has partnered with Patronix, a guest enhancement platform, to launch an enhanced guest experience starting with a new mobile app, website and Marble Slab Rewards loyalty program, according to a press release.

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Tata Consultancy Services (TCS) has expanded its eight-year partnership with Primark, announcing a new five-year deal involving the retailer’s IT systems and new store openings.

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The Bshirt has launched on John Lewis & Partners using the Patchworks Virtualstock to Shopify Blueprint.

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Kammac, a UK-based logistics and supply chain provider, says it is capitalising on Britain's flourishing pet industry with a series of new contracts.

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Organic skincare and makeup brand, Ogee, says that it is driving nearly 2.5x more e-commerce sales conversions and more than 3x greater average visit value (AVV) from shoppers who interact with AI powered personalised product recommendations on its site.

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A family-owned retailer and wholesaler of small-batch handcrafted chocolates is gaining a unified view of its business with Oracle Netsuite.

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Retailers in August 2024 focused technology efforts in areas including robots, enterprise artificial intelligence, and digital shelf labels.

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