Top Things You Missed IN Retail

The fast-casual restaurant chain, which in its labs has been piloting a robotic avocado processing prototype known as "Autocado" since July 2023 and an artificial intelligence-based automated digital makeline from foodservice platform Hyphen since October 2023, is now live-testing these devices in restaurants for the first time.

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AMC Theatres is partnering with DoorDash for delivery of its dine-in menu items at some of its 550 U.S. locations, the company said this week, and expects the deal to be nationwide by spring 2025.

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The redesign included integrating with Salesforce — with CloudGaia and Coreflex implementing testing programs to ensure critical data migrated over and users had 24/7 service support.

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McDonald’s is reportedly launching a series of digital ordering stations that provide cashierless checkout options.

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The first ever Sephora Kiosk has opened at the University of Toronto Bookstore, featuring a curated selection of viral, best selling products as well as in the moment solutions.

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The luxury retailer is expanding upon an existing implementation of Salesforce e-commerce technology by rolling out the Salesforce platform, including Customer 360 CRM apps and upcoming deployments of the Data Cloud data harmonization solution and Agentforce artificial intelligence-based agent-building tool.

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The specialty home furnishings retailer is deploying the Adyen unified commerce solution online and across its 110 Crate & Barrel and CB2 physical retail stores in the U.S. and Canada.

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Payrails has announced a partnership with Puma to improve the sports brand’s online shopping experience for customers.

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Walmart, Lululemon and Home Depot are among the retailers making the most use of artificial intelligence, a new study from analyst firm IHL Group concludes. Overall, the top 207 North American public retailers and restaurants could see nearly $1.6 trillion financial impact through the end of the decade according to IHL’s 2024 AI Readiness Index.

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The Idaho-based grocery conglomerate is partnering with consumer financial services company Synchrony to accept the Synchrony Care Credit health and wellness credit card at most of its stores.

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SymphonyAI today announced that U.S-based convenience store operator Wills Group is implementing a connected retail strategy using products from SymphonyAI to provide a more engaging, consistent shopper experience via focused space planning.

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FAT Brands Inc., parent company of Great American Cookies, Marble Slab Creamery and 16 other restaurant concepts, announces the launch of Great American Cookies and Marble Slab Creamery’s new co-branded online ordering experience in partnership with Rapturous.

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Co-op is launching 24-hour delivery from stores in city centre locations, via its partners Deliveroo, Just Eat and Uber Eats.

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SymphonyAI will assist with optimizing shelf management and providing a consistent shopping experience.

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Rutter’s partnered with Uber Technologies Inc. to launch an on-demand delivery service for Rutter's Rewards customers.

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With more than 9,200 signups in its first three months, Invited by Oliver is gaining momentum. Marketing Director Rocky Khamken discusses how personalized service, tech integrations, and team collaboration are driving its growth.

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To build their mobile app, Sonny’s BBQ partnered with Thanx, whose industry-leading technology is paving the way for guest engagement and loyalty solutions.

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IDeaS Revenue Solutions announced that it is expanding its industry-leading suite of revenue management solutions to the cruise industry through a partnership with Virgin Voyages.

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The world’s largest burger chain is rolling out a new format in the US with digital ordering stations that can take cash and give change, allowing most customers to bypass the register entirely, according to people familiar with the new design option.

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The discount giant is integrating its Walmart Marketplace hosted sales platform with the TrueCommerce ERP solution.

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Fast Simon today announced a partnership with Steve Madden. This partnership will bring advanced AI shopping optimization to 25 online stores operating on five continents and in multiple languages, representing all its brands.

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The company is working with LabVantage Solutions to integrate LabVantage’s LIMS and SAP’s product lifecycle management tools into its core R&D 4.0 platform.

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Lunds & Byerlys, based in Edina, Minn., is partnering with facility management solutions provider Facilio to digitize its refrigeration compliance management and store facilities operations.

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Simbe, the leading provider of Store Intelligence solutions, announced plans to expand its work with Wakefern Food Corp., the largest retailer-owned supermarket cooperative in the United States.

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The retailer's goal in upgrading its ecommerce platform was to enable it to adapt quickly to customers' demands. Additionally, it would help the retailer adapt to market changes and help Pet Valu improve its site experience and engagement.

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The department store retailer has joined the Bazaarvoice Visual Syndication Network to find and post visual content from its customers, such as photos and videos, with its online product imagery.

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AdTech specialist GoWit and Turkey’s CarrefourSA have announced a retail media advertising partnership.

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Flexsteel Industries, a manufacturer, importer, and marketer of residential upholstered and wooden furniture products in the United States, has announced a partnership with 3D Cloud.

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Charles & Keith, a Singaporean-based fashion house specialising in footwear, handbags and accessories, has partnered with DRESSX on the launch of a Summer’s Calling digital fashion collection on Roblox.

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Zitcha has partnered with Ocado Retail on the launch of its new retail media platform, Ocado Ads.

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Macy’s Inc. has expanded its retail media network capabilities, working with technology provider Rokt to leverage artificial intelligence. The retailer says this move will make the shopping experience more personalized and relevant to each customer.

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RéVive has embarked on what is pitched as a first of its kind partnership with Perfect Corp. The initiative harnesses AI technology and utilises data derived from RéVive's skincare clinical trials.

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The carts, which first launched in 2012, are designed to help caregivers of children and adults with disabilities navigate the store more easily. The carts have a seat with a capacity to hold 35 to 250 pounds.

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The Royal River Hotel, part of the Luxury Tenerife Hotels Group, has implemented technology provider Shiji’s Infrasys Cloud POS platform to improve its food and beverage (F&B) service.

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Clipper Petroleum launched a new e-commerce channel through a strategic partnership with Lula Commerce.

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The company partnered with Movista to implement a REX platform that includes reporting, photo capture, timekeeping, payroll, and merchandising functionality that streamlines operations for the more than 1,000 U.S. stores Perry Ellis sells in.

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Antigua Apparel has selected PTC’s product lifecycle management solution, FlexPLM, to manage its product development process for its golf and sports licensed apparel business.

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Northeast Grocery has launched Simbe’s Tally robot in select Price Chopper, Market 32 and Tops Friendly Markets locations.

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Brico Depôt Iberia (part of Kingfisher Group) has launched a HomeByMe powered 3D planning tool that lets users design kitchens and cabinets.

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Kleo, a provider of EPoS systems and self-ordering kiosks, has entered into a new partnership with Londis, a UK convenience store chain owned by Tesco following its 2018 purchase of Booker Group.

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GO Outdoors recently opened a new store in York, boasting 125,000 sq ft of space with over 380 brands covering walking, camping and caravanning, watersports, running, fishing, horse riding, climbing, and cycling.

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The largest Asian supermarket chain in the U.S. and a plant-based vegan beauty brand are partnering with a leading third-party delivery platform.

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