Top Things You Missed IN Retail

Walmart is leading fast-moving consumer goods (FMCG) retailers in a big way when it comes to artificial intelligence readiness, according to a new report from IHL Research. While its competitors are no slouches, the retailer’s dominance is undeniable, per IHL president Greg Buzek.

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The consumer electronics giant has two new partnerships with NBCUniversal and the National Football League (NFL) to help establish itself as a shopping destination for the needs of football fans, with a little help from its new "spokeshologram." A synopsis of each collaborative effort follows:

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More employees are strapping on virtual reality headsets as the immersive technology becomes an increasingly common method for workforce training on a range of topics, from hardware maintenance to leadership and empathy.

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The tech giant, which began integrating new generative AI functionality into its search engine in May 2023 and started virtually showing shoppers tops on a selection of real models in June 2023, is now offering a virtual try-on tool for women’s dresses.

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Colgate-Palmolive is now using AI to score every piece of digital content against its historical information.

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The company has been bolstering its technology stack and digital capabilities following a cyber breach that caused stalled distribution and lost consumers.

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Sainsbury’s has announced a new multi-year partnership with SAP that will see the consolidation of its legacy systems, with the aim of achieving increased business agility through cloud-based solutions, as well as a simplified and cost optimised technology estate.

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To unlock the full potential of artificial intelligence, retailers need a strategy in place to guide their efforts.

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The e-tail giant plans to invest roughly $10.4 billion during the next five years (2024-2028) to expand its Amazon Web Services (AWS) hosted cloud infrastructure in the U.K.

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The retail market is polarized, with clear winners and losers in a pitched fight for consumers’ dollars

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Vinted, an online consumer-to-consumer marketplace dedicated to pre-loved fashion, reports that it is using Oracle NetSuite.

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Best Home Furnishings has announced a partnership with 3D Cloud, a provider of 3D digital asset management and product visualisation solutions for furniture retailers and manufacturers.

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Associated Food Stores is utilizing the Birdzi customer intelligence and engagement platform to provide personalized engagement and advanced customer insights on a store-by-store basis.

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Doing so has significantly enhanced its automated threat detection capabilities and enabled comprehensive inventory management, compliance, and API protection across all online and in-store brands.

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Clipper Petroleum has launched its new e-commerce channel through a partnership with Lula Commerce. This introduces local delivery and pickup services across its retail locations in Georgia and South Carolina.

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-Rootstock Software today announced that The Greenery, a major European produce supplier, selected Rootstock ERP and Salesforce to help modernize its operations and support its ambitious plans for growth and digital transformation.

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The company partnered with Movista to implement a REX platform that includes reporting, photo capture, timekeeping, payroll, and merchandising functionality that streamlines operations for the more than 1,000 U.S. stores Perry Ellis sells in.

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The membership-based warehouse club retailer is beta testing a tool on its mobile app that lets customers click a "warehouse" button, located between the "account" and "cart" buttons at the bottom of the app, to bring up a search bar.

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Chris Hartman, vice president of fuels, advertising and development at Rutter’s, said, “Our business is convenience, and what’s more convenient than having your favorite Rutter’s items delivered right to your front door or office?

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The burger chain joins a growing number of fast-casual chains using AI-driven technology to better manage staffing.

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Data management platform Feedonomics has integrated with Amazon Today, a program that allows retailers with brick-and-mortar locations to sell their in-store inventory on Amazon.

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Thrive Market plans to launch a retail media network powered by Instacart’s Carrot Ads solution.

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Mobivity Holdings Corp., a global provider of personalized reward performance solutions for brands, announced Checkers and Rally’s, following its success with Mobivity’s Connected Rewards, renewed for a third annual term.

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Paul Smith has announced a partnership with Centra.

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Jigsaw has deployed technology from returns management specialist Reveni.

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Retail247 has announced the selection of Origin as the product platform for Mint Velvet.

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Levi’s is rolling out the BackPocket app, a mobile solution for in-store stylists designed to provide real-time information and a 360-degree view of the shopper across all channels.

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The discount giant undertook a project with 3D concrete printing company Alquist 3D to print a nearly 8,000-sq.-ft., 20-foot-high addition to its store in Athens, Tenn.

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The Germany-based global e-commerce marketplace, which is expanding in North America, is providing the 100,000 retailers utilizing its platform access to the Zoovu AI-based search and product discovery platform.

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The retailer has introduced a feature that lets shoppers simply move an item over the self-checkout scanner, which will register the item without needing to scan a visible bar code.

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Lula Commerce's platform is designed to launch direct ordering experiences that strengthen brand engagement.

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The discount giant is the first retailer to enable customers to navigate to a store for a curbside or in-store pickup using Apple CarPlay, which enables a user to control an app via their car radio.

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When it comes to the success of frictionless shopping at grocery stores, solutions can be looked at in different ways – literally. Tech company Grabango, for example, bases its checkout-free solutions on computer vision, compared to systems like Amazon’s Just Walk Out technology that rely on shelf sensors.

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The retailer will be implementing the tech into Hy-Vee Fast and Fresh Market Grille Express stations for streamlined order and aggregated menu management

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Australian United Retailers Ltd., a collective of independently-owned supermarkets, convenience and liquor retailers, is teaming up with grocery loyalty program provider Lobyco on a loyalty app and promotions platform.

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Marugame Udon USA, a 1,200-unit Japanese restaurant serving Sanuki-style udon and tempura, has tapped Bikky, a customer data platform built for multi-unit restaurants, to help unlock higher traffic, frequency,and sales in its U.S. expansion efforts.

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Transcend Retail Solutions, a Tesco subsidiary led by its Strategy Director Oliver Vogt, is providing the UK supermarket giant’s software and hardware to international grocers, leveraging its vast experience in this space to enable them to fulfil online orders from their own stores.

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UPS is working on a project with autonomous indoor drone systems specialist Verity.

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Earlier this year, we reported that Primark was expanding its Click & Collect service to all the retailer’s 184 stores in Great Britain by the end of 2025, following an 18-month trial.

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The Germany-based global e-commerce marketplace, which is expanding in North America, is providing the 100,000 retailers utilizing its platform access to the Zoovu AI-based search and product discovery platform.

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The discount retailer will deploy the dunnhumby AI-based category management and merchandising collaboration platform across its entire network of stores.

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