Top Things You Missed IN Retail

Google has unveiled a raft of new Google Shopping enhancements that are US-only (for now). It follows last month’s relaunch of the service that has been rebuilt using AI “to give shoppers a more assistive and personalised way to shop the world’s stores in one place”.

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The convenience store giant is collaborating with Jackpot.com to exclusively enable its customers in Ohio and Massachusetts to sign up and play lottery games and scratchers on the Jackpot.com app or website.

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As the holiday shopping season approaches, the competition between retail giants Walmart and Amazon intensifies, shaping the eCommerce landscape. Both companies have established themselves as formidable players, offering extensive product assortments, competitive pricing and efficient logistics networks that ensure quick delivery.

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Italian vertically integrated retailer adopts advanced production and demand planning solutions to enhance efficiency and visibility in supply chain operations.

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Fresh Encounter, Fruitful Yield, Plum Market, Robert Fresh Market, and Stew Leonard’s have all teamed up with DoorDash to provide online delivery to their customers.

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Verizon is personalizing and streamlining its app-based shopping and customer service experience with leading-edge artificial intelligence technology.

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Walmart is expanding its shoppable advertising partnership with NBCUniversal to linear TV, starting with the NBC Thanksgiving night football broadcast.

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HotelKey, an all-in-one cloud-based system for hotel operations, announced today that IHG Hotels & Resorts has named the company’s technology platform as its first approved cloud-based Property Management System (PMS) solution for limited-service brands in the United States and Canada.

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Becoming an early adopter of hazard analysis and critical control point (HACCP) technology, the company looks to benefit from proactive decision-making rather than leaning on reactionary operations.

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The holiday season is here, and for many shoppers, that means gifts are still on the to-do list before the last-minute rush sets in. Today marks National Shopping Reminder Day, a timely nudge to take action before the 30-day countdown to Christmas begins.

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As holiday peak season rapidly approaches, a newly released report by Kibo Commerce, a market leader in composable commerce solutions, and IHL Group, a global research and advisory firm, warns retailers of potentially significant financial losses tied to gaps in inventory visibility, staffing for fulfillment, and technology alignment.

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HT recently caught up with President and COO Jim Bitticks and CTO Leon Davoyan to talk about the Dave’s of the Future that includes a robotic arm, kiosks and marketing boards. Plus, a new POS and KDS are being rolled out chainwide.

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JD Sports is teaming with payment network Affirm to let customers pay over time at more than 500 JD Sports and Finish Line locations nationwide, as well as online through the Affirm app.

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Priority Software furthers its expansion across North America as a new technology provider for COWTOWN, a multi-location, Canada-based specialty retailer.

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New Zealand-based luxury appliance manufacturer Fisher & Paykel is deploying AI agents to automate customer service tasks related to FAQs and scheduling service appointments to free up employee time for more value-added tasks.

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American Golf has launched the Fluent Order Management solution.

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Vente-unique.com, an online furniture retailer, has partnered with Dexory, a robotics and data intelligence company.

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Clarks, a 200-year-old global shoe retailer, needed an IT infrastructure rehaul given a monolithic commerce platform. It made a successful digital transformation with the help of MACH Alliance.

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Amazon reports that Buy with Prime, a direct-to-customer (DTC) offering, is now available on SteveMadden.com.

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Legacy Markets, a new retailer that aims to acquire convenience stores throughout the United States and maintain the brands, employee base and culture, has selected PriceAdvantage as its fuel pricing software platform.

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Overland Shoes has gone live on the Patchworks iPaaS platform.

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Northeast Grocery, an independent grocery retailer in the US Northeast with nearly 300 stores, is working with Google Cloud to migrate its IT infrastructure and applications from traditional datacentres to the cloud.

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East of England Co-op has completed its roll-out of EDGEPoS, a software system from Henderson Technology, at five forecourt sites.

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Alto Pharmacy is changing the pharmacy experience by leveraging digital solutions to improve patient care, streamline medication access and lower costs, said Karen Martell, vice president of enterprise partnerships for Alto Pharmacy.

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Retail Insight has announced the renewal of its partnership with M&S for another three years.

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Cart.com today announced that Duracell has selected Cart.com’s digital marketing agency to power the omnichannel growth marketing efforts of its Power Stations business.

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The POS system is developed by GK Software and, according to the retailer, enables quicker adoption of new technologies and integrates all store processes into a unified, efficient platform.

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The quadruped Spot robots support predictive maintenance programs and met ROI in half the predicted amount of time.

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European fashion discounter relies on RELEX integrated platform to optimize forecasting, replenishment and inventory management to improve efficiency.

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East of England Co-op reports improved labour productivity whilst boosting customer service delivery in-store with an electronic shelf label (ESL) solution from Pricer.

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Omnichannel technology retailer, Currys, has announced a range of upgrades to its UK&I stores.

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Vail Resorts mountain resort leaders, managers, and frontline employees implemented the technology and data in the Legion WFM platform, allowing them to optimize resort staffing to elevate guest service, employee experience, and efficiency.

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The specialty apparel retailer, which has been utilizing technology from Kargo to automate design personalization and create distinct Snapchat ads tailored for its core Gen Z consumer base, is now piloting an AI-generated, personalized gift-finding experience on WhatsApp this holiday season.

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The grocery industry often focuses on better serving its existing customers — finding ways to deepen loyalty and enhance their experiences.

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The pilot scheme was delivered by Digital Catapult in partnership with AF Blakemore & Son, the company behind SPAR convenience stores, to explore how a shared digital infrastructure could establish more intelligent vehicle slot filling, routing, and tracking.

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Walmart Realm has announced a festive update which includes four new virtual shops inspired by social trends from Pinterest and TikTok with gifts and holiday ideas curated by influencers.

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AutoStore and systems integrator Bastian Solutions have announced an expansion of their partnership with PUMA by implementing the former’s system at a new distribution centre in Phoenix, Arizona.

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SPAR International has announced a partnership with Circana, an advisor on the complexity of consumer behaviour.

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Raymour & Flanigan, a US furniture retailer, is leveraging 3D Cloud’s Sectional Configurator solution. This tool joins 3D Cloud 360 Spins, WebAR (47x ROI), and Room Planner, which has been used to create thousands of buyable room designs.

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A third EDEKA Jäger store with self-checkouts and AI supported age verification has opened its doors to the public in Stuttgart Plieningen, Germany.

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Legion Technologies, a specialist in workforce management (WFM), has announced a new partnership with Bealls, a family owned, privately held retailer with stores in 22 US states.

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Zyler, a specialist in fashion try-on technology, has announced the launch of its AI driven Digital Dressing Room with occasionwear brand Goddiva.

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The e-tail giant is investing $4 billion into generative AI developer Anthropic. This follows an initial $4 billion investment Amazon made into Anthropic in September 2023 which was completed in March 2024 and represented at the time its largest-ever venture capital investment.

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Walmart Luminate, which provides a unified picture of category performance and consumer trends at scale, is now available in Canada.

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Fuel retailer Capitol Petroleum Group (CPG) has selected Titan Cloud to help modernize its fuel operations.

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