Top Things You Missed IN Retail

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If a return is needed for an order, they can drop-off returns at eligible Asda stores after generating a QR code by visiting the Amazon UK “Your Orders” page online or in the Amazon Shopping app, clicking “Return or Replace Items”, and following the prompts.

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Beginning Monday (Nov. 18), users in France, Spain, Ireland and Italy can use these artificial intelligence (AI)-powered glasses to get answers to questions, with those responses now available in French, Italian and Spanish, as well as in English.

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The NFL team will integrate Shift4’s end-to-end commerce technologies to provide a seamless ticketing experience for fans.

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Grubhub is using Incognia’s fraud prevention technology to increase security on the platform and provide a seamless experience for its customers and delivery partners.

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The sandwich chain debuted “Fresh Forward 2.0,” a new iteration of its restaurant image designed to improve convenience and ambiance and pave the way for more digital efforts.

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Philippine specialty retailer to implement AI and ML-driven forecasting & replenishment capabilities to reduce waste and ensure superior customer experience.

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RaceTrac has selected Vontier’s Invenco by GVR asset management system to use in the forecourt at its more than 800 convenience stores representing the RaceTrac and RaceWay brands in 13 states.

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The Estée Lauder Cos., in partnership with OpenAI, plans to slather AI across the whole company and all of its brands.

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Ikea Switzerland, in partnership with the Ikea Retail (Ingka Group) global digital development team, has launched JobBot, a recruitment tool designed to enhance the candidate experience and streamline recruiter processes.

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The office supplies giant is teaming up with Klarna to make its "Pay in 4" buy now, pay later option and financing service available to online shoppers.

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Polytag has bolstered its partnership with Ocado Retail, with the online grocery retailer expanding its range of products that use the firm’s technology.

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Costco is testing a “search warehouse inventory” function on its mobile app that lets customers check local on-hand inventory, according to FOX Business. Reportedly, the tool is being beta-tested with only a select group of customers.

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The agreement includes support services for the entire store estate, managed services for self-checkout technology and self-order terminals in the digital cafés, implementation services for M&S stores and distribution centres, and software services.

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After launching their flagship store in Charleston in 2023, Kenny Flowers has experienced remarkable growth across all channels, facilitated by the integration Shopify POS with their existing commerce stack on Shopify.

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Regency Hotel Management has selected Silverware to implement point-of-sale systems across its 82-property enterprise. With the advanced mobile features in its POS platform, Silverware is bringing table management, mobile payments, property-wide ordering and more to Regency guests.

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After successfully building their ecommerce business with Shopify, Mizzen+Main selected Shopify POS to power their retail presence, allowing for a unified approach to customer relationships, inventory management, and promotional activities, among other benefits that have helped them achieve strong omnichannel growth year-over-year.

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Grocery TV's in-house technology stack will power screens at the entrance and front end of Redner’s stores, with the aim of creating a seamless customer experience across key touchpoints.

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RJ Julia Booksellers has expanded its reach to air travelers. The bookstore recently installed a vending machine at Tweed New Haven Airport, offering a selection of books for purchase, according to a CT Insider report.

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Fleet Feet, a specialty running retailer, has teamed up with Progress Retail, an operations and learning platform, to drive greater employee engagement and drive improved store operations.

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Alnatura, a German retailer and producer of organic food, has upgraded to SaaS with Blue Yonder Category Management solutions. The project was implemented on time and under budget by Strategix, a Blue Yonder partner.

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Over the past winter season, Vail Resorts mountain resort leaders, managers, and frontline employees implemented the technology and data in the Legion WFM platform, allowing them to optimise resort staffing to elevate guest service, employee experience, and efficiency.

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Checkout.com has helped Papa Johns UK improve its digital payments experience for customers, enabling smooth and secure online transactions across its 400 locations nationwide.

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As part of its supply chain transformation, the beauty retailer is retrofitting some of its regional distribution centers with automation upgrades.

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The UK represents the third largest revenue market for Zebra Group, the parent company behind Flying Tiger Copenhagen. It is one of the first markets to get the app launch, following debuts in the Nordic countries and Germany since June 2024.

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The unmanned, self-checkout REWE To Go location is situated in an Aral Pulse electric vehicle charging park. Those charging their e-vehicles will be able to grab a coffee, snack or drink with workstations and seating available.

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The department store giant has been leveraging AI- and AR-equipped beauty solutions from Revieve since 2022. Applications include AI-based skincare and haircare advisor tools, as well as a virtual makeup try-on solution.

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Living up to its reputation as one of the greenest grocers on the planet, Ahold Delhaize has signed a virtual power purchase agreement (VPPA) with the Spanish renewable energy company BRUC to support the financing and construction of five solar power plants in Seville, Spain.

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Sunoco is among the companies involved in a 40-unit deal in Michigan with Toronto-based PizzaForno, which makes automated pizza machines.

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Lojas Renner, an omnichannel fashion retailer in Brazil, is deploying Inspectorio's AI-powered supply chain platform for improvement on quality processes as well as customer satisfaction.

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The operator of the global brand is implementing a transformation program focused on driving profitability, which also includes enhancing the omnichannel customer experience.

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Fuel retailer Capitol Petroleum Group (CPG) has selected Titan Cloud to help modernize its fuel operations.

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Tri Star Energy, parent company of Twice Daily convenience stores and White Bison Coffee, now offers 24/7 delivery through the brands' mobile apps and by partnering with on-demand delivery platform DoorDash.

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Cisco and MGM Resorts International announce that the companies have signed a Whole Portfolio Agreement, empowering MGM Resorts with the majority of Cisco's software portfolio.

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Dave’s Hot Chicken of the Future that includes a robotic arm, kiosks and marketing boards. Plus, a new POS and KDS are being rolled out chainwide.

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Liverpool ONE has selected MRI Software’s OnLocation for Footfall Analytics solution to provide insights into visitor flow across its 2.5 million sq ft estate.

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Codeless Platforms reports that Meridian Farm Market, a Canadian-based retailer of meat and farm produce, has automated its sales orders and data transfers between SYSPRO, Shopify and its PoS system using BPA Platform.

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EyeFitU has launched new footwear sizing technology. This enables customers to find the ideal shoe size based on precise foot measurements.

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True Classic implemented ParcelLab, which uses AI to provide accurate delivery estimates, in order to integrate post-purchase into the brand site. The solution has greatly reduced customer inquiries — especially “Where is my order?” questions.

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Geissler’s Supermarkets has rolled out artificial intelligence-equipped smart carts from Instacart to of its stores.

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Retail technology company Shipt has partnered with The Fresh Market to offer same-day delivery from more than 140 The Fresh Market locations across 22 states.

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Stater Bros. is using Flybuy Delivery to ensure a faster handoff between its staff and delivery drivers to reduce overall wait times for customers.

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Hot Spot Convenience Stores is launching an upgraded mobile app to enhance the retailer's digital engagement strategy.

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High Hotels has been working alongside asset management and service optimization software company OpsTechPro for more than five years to automate its back-of-house workforce communications.

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Sparkfly shared results from its partnership with Costa Vida Fresh Mexican Grill, highlighting significant improvements in the restaurant brand's customer engagement and loyalty initiatives.

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Pita Pit USA has created a drive-thru prototype featuring modular scalability and state-of-the-art technology, said CEO Peter Riggs.

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Staples Benelux decided to implement Akeneo PIM, working with Sitation, to bring all of its content up-to-date. The dashboard system and completeness score feature made it easy to share progress updates with the rest of the company and track improvement in real time.

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NCR Atleos has announced a new five-year agreement to provide Atleos’ Cashzone Network ATMs in the John Lewis Partnership’s Waitrose supermarkets across the UK.

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Veesual has announced a partnership with Adore Me, bringing its AI powered virtual try-on experience to the company’s entire product line.

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Lekkerland, part of REWE Group, has opened its first Smart BOX, an unmanned REWE ready convenience store at an EnBW fast charging park in Kamen, Germany.

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With a nod to digital engagement and the fast-approaching holiday shopping season, Levi’s launched the Levi’s Jeans Fit Guide in Germany, using Amazon Alexa technology to help shoppers find the right style and size without trying on jeans.

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