Top Things You Missed IN Retail

Coach has gone live with a 3D technology powered extension of its Courage to Be Real campaign on the world famous Piccadilly Lights in Piccadilly Circus, London.

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Panera Bread is expanding into urban markets and non-traditional settings with a streamlined store model. With digital now accounting for 50% of its total sales, the fast-casual brand is rolling out two new digitally driven formats. The formats include the new Panera To Go concept, which, following a successful test in Chicago earlier this year, will open in Manhattan’s Union Square neighborhood in December.

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Manna Development Group, a franchise of Panera Bread, has partnered with DailyPay–the leading provider of on-demand pay. Through this partnership, over 3,000 Panera Bread employees at locations operated by Manna Development Group LLC will now have access to on-demand pay benefits. With DailyPay, employees can spend, save and invest on their own schedules.

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CardFree, the all-in-one platform empowering businesses to create customized order, pay, and loyalty solutions, today announced the launch of its EMV Plus product in partnership with Lazy Dog Restaurants to round out their already deep bench of on-premise payment solutions. The EMV Plus handheld terminal allows restaurant operators to provide convenient table-side payments while also mitigating fraud and chargeback risks.

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The organic grocer is expanding a partnership with Pod Foods it initially rolled out in 130 stores in spring 2022 across all of its approximately 380 stores in 23 states nationwide. Pod Foods will now expand coverage to all Sprouts stores, providing these new stores with access to brands that may be locally-based in one state or region of the country, regardless of their location.

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Wakefern Food Corp. has made its Electronic Benefits Transfer Supplemental Nutrition Assistance Program (EBT SNAP) available as an accepted payment method for orders placed through Instacart from ShopRite, Fairway Market, Gourmet Garage and The Fresh Grocer stores in New York, New Jersey, Pennsylvania, Connecticut, Delaware and Maryland. Additionally, the co-op’s online shopping service, which is available on its banner brands’ websites, accepts EBT SNAP payments.

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Etsy has introduced image search on its iOS app, allowing shoppers to find items by uploading an image or taking a photo. The platform will then seek out visually similar images from its marketplace of more than 100 million items to generate matching ideas.

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Zebra Technologies Corporation today announced it has implemented Zebra’s PS20 Personal Shopper Series Android scan and go solution in selected Kaufland stores. The solution enables easy, convenient shopping with a 99% customer satisfaction rate according to several Kaufland surveys.

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DSW customers can scan a QR code inside the store to place an order with Cobblers Direct and hand their shoes to a DSW employee.

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FedEx is attempting to offer a streamlined, mobile experience for users of its ShopRunnner e-commerce solution. The shipping giant purchased ShopRunner, which directly connects consumers with more than 100 retailers and brands, in December 2020. The new ShopRunner app is designed to simplify online shopping. With a single mobile entryway, each user’s feed can be optimized through their browsing and purchase history to help them discover relevant new brands and connect with established favorite retailers.

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Pizza Inn, a brand under the portfolio of the Rave Restaurant Group, is deploying Revel Systems' Revel Delivery XT to modernize operations. The technology, a native delivery management system, will be integrated across all Pizza Inn Buffet locations, according to a press release.

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Amazon is delivering U.S. online purchases with more than 1,000 electric vehicles. The e-tail giant has reached a goal it set in July 2022 to deploy electric vans it designed and built in partnership with manufacturer Rivian to deliver packages in U.S. cities. This rollout is the beginning of what Amazon expects to grow into a fleet of 100,000 custom electric delivery vehicles across the U.S. by 2030.

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Chevron is working with Grabango to bring checkout-free shopping to its Bollanger Canyon ExtraMile convenience store in San Ramon, Calif. It is operational and allows shoppers to skip the lines and save time with a convenient in-store contactless checkout experience.

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3D Cloud by Marxent has announced a partnership with Kinsman, an Australian manufacturer and retailer of kitchens and wardrobes.

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Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted items with no re-boxing required. The partnership will give both Overstock and UPS the “opportunity to better understand customer preferences” and “serve up options that align with their day-to-day lives,” said Overstock.com CEO Jonathan Johnson during the company’s Q3 earnings call on Oct 27, 2022.

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Quicklee’s Convenience Stores has opened three level 3 DC Fast Charge charging stations for electric vehicles at its Batavia, Belmont and Avon, N.Y., travel center locations. The charging stations were manufactured by ChargePoint, an EV charging and open charging network provider.

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Rubicon Technologies, Inc. today announced that it has signed a two-year agreement with Walmart, Inc. to continue to increase the multinational retail corporation’s waste diversion from landfills, consolidate services, and provide enhanced account management for distribution centers and retail stores.

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Cora France, a French hypermarket group, shares an assessment of their initial results following their partnership with RELEX Solutions, provider of a unified supply chain and retail planning solution.

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Extreme-value retailer Grocery Outlet Holding Corp. and Uber Technologies Inc. have expanded their partnership, bringing on-demand and scheduled grocery delivery to Grocery Outlet stores across the United States.

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Agilysys, Inc. announced a meaningful addition to its Asia-Pacific customer portfolio: Mohegan INSPIRE Entertainment Resort, which when completed will be the largest hotel-retail-entertainment complex in South Korea. Agilysys will deliver multiple hospitality systems to the property, including its core property management (PMS) and point-of-sale (POS) systems. The deal signifies key advancements for Agilysys in the Asia-Pacific region, including its first casino property and large-scale PMS deployment in South Korea.

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Mapco, a convenience store retail firm based in Franklin, Tennessee, is partnering with GSP, a digital signage firm based in Clearwater, Florida, to provide hardware, software and content management services in its new store launches.

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Marathon Petroleum Corp. (MPC) is piloting a new and improved loyalty program across select retail stations. Powered by Stuzo's Open Commerce product suite, Marathon Rewards is designed to provide a personalized customer experience with targeted offers for specific store locations. It replaces the MakeItCount Rewards platform.

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Sensei reports that Muffato has adopted its AI platform for what is pitched as Brazil's first autonomous supermarket.

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nemlig.com, Denmark’s largest online supermarket, has expanded their partnership with RELEX Solutions, provider of unified supply chain and retail planning solutions, to include promotion planning and analysis from RELEX.

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Nuvei has been selected by UK-based online marketplace OnBuy as its payments partner. It will draw on more than 580 alternative payment methods Nuvei provides and the firm’s on-demand payment technology support. Card processing and acquiring are part of a mix of services here.

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Puma North America is deploying Nedap RFID technology to gain greater visibility into inventory processes. The rollout of the iD Cloud platform to 135 retail stores will provide a faster and more consistent stock count, efficient replenishment, smart refill suggestions and data-driven loss prevention, according to a press release.

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Saks Off 5th online shoppers no longer have to wait until their order is shipped to see the arrival date. The SaksOff5th.com luxury off-price e-commerce site is launching a new Guaranteed Delivery Date feature, timed for the start of the holiday shopping season. The e-tail arm of Saks Off 5th now offers a real-time calculated delivery date throughout the shopping experience for thousands of items available on its site.

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The beauty giant is entering a new partnership with on-demand delivery platform DoorDash to offer on-demand delivery from over 500 Sephora stores across the U.S. and Canada. Customers can now shop Sephora's product assortment directly on the DoorDash app and website for delivery in under an hour, on average.

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Sprouts Farmers Market is now available on the DoorDash marketplace in select cities, for on-demand grocery delivery. Customers will be able to order thousands of fresh, natural and organic products from Sprouts by simply visiting the DoorDash mobile app or website, where they can choose to have their groceries delivered on-demand or schedule a delivery for later in the day or week.

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RoboBurger, a fully autonomous robotic hamburger restaurant, is opening its first higher education location. The fully autonomous burger vending robot is now flipping hamburgers at St John's University in Queens, N.Y., with the support of Chartwells Higher Education. RoboBurger is providing St. John’s students with 24/7 access to freshly grilled burgers.

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Amazon is beginning to offer its Amazon One palm payment shopping experience at more Whole Foods Market stores. On Tuesday, Nov. 8, two Whole Foods Market locations in the Irving and Highland Village suburbs of Dallas became the first Whole Foods Market stores in the Dallas area to offer the Amazon One palm-based payment system that allows customers the option to use their palm to pay for purchases.

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Asda has selected Veeam Software’s Availability Suite to provide backup and restore for mission critical systems.

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Mister Auto, an international auto parts e-commerce company, is deploying the Algolia API-First Platform, offering AI synonyms, search and A/B testing, to boost its online customer experience. The technology is providing fast indexing for the product catalog system and boosting conversion and click-thru rates.

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Off the back of a pilot in Canberra, Australia earlier this year, Coles Group is expanding its drone delivery programme with operator Wing to its Gold Coast customers.

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ESAB Corporation today announced its retail partnership with Northern Tool + Equipment, one of the nation’s leaders of high-quality tools and equipment. The partnership features flagship products from key brands for welders and fabricators of all abilities through the ESAB brand portfolio.

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Nekter Juice Bar, America’s freshest juice bar experience with 330 locations open or in development across the country, has partnered with Fetch, America's top consumer-rewards app and leading consumer-engagement platform, to complement and augment Nekter’s robust and popular rewards program that counts more than 1.2 million loyalty members.

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Perry Ellis International customers can now pick up online orders from a wide range of brick-and-mortar sites. The specialty apparel retailer is leveraging the buy-online-pickup-anywhere (BOPA) solution from ViaDelivery. As a result, customers who make online purchases from Perry Ellis or its Original Penguin by Munsingwear, Rafaella, Cubavera, Callaway, and GolfApparelShop.com brands can pick their items up at more than 21,000 BOPA locations across the country.

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A new REWE store powered by Trigo technology has gone live in the central Berlin neighbourhood, Prenzlauer Berg.

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Several companies including Samsung, Anyline, and Aldi are transforming the retail space, making significant tech investments to improve processes across workforce management and the supply chain.

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Shake Shack has more stores under construction than it ever has at 35 locations. It’s blueprinted across 10–15 drive-thrus, walk-up windows, core builds, food courts, and further disruption of real estate historically shadowed by fast-food giants, like roadside pull-offs and stadium venues.

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SpartanNash and Shipt have expanded its partnership that will allow consumers to have items delivered to their homes when shopping at nearly 90 SpartanNash-owned stores in Iowa, Indiana, Michigan, Nebraska, North Dakota and Ohio.

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Rural lifestyle retailer Tractor Supply has added on-demand delivery from nearly 2,000 of its stores across the country in a partnership with DoorDash. Customers using the DoorDash marketplace can now get Tractor Supply offerings in categories including farm and ranch, home improvement and lawn and garden delivered to them.

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Most think of loyalty programs as an essential tool to learn about customers' behaviors, but they can also teach convenience store retailers more about the items they add to their offering. U-Drive Plus, the customer loyalty program of United Dairy Farmers (UDF), is an important component of the company's marketing strategy — one that has helped UDF develop and promote products with impressive results, according to Denise Jenkins, UDF's vice president of marketing, insights and loyalty.

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