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Amazon’s Alexa+ brings online retail giant into the AI mainstream

From www.supermarketnews.com »

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The AI assistant, which is powered by Amazon’s proprietary large language model, Amazon Bedrock, aims to provide a “highly personalized” experience that learns your preferences over time.

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Lowe’s launches AI customer assistant

From chainstoreage.com »

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Lowe’s Companies Inc. is introducing Mylow, a chatbot developed in partnership with Open AI, developer of the ChatGPT generative AI model and designed to deliver the same expertise as a human Lowe’s associate.

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ALDI Selects Digital Wave Technology’s GenAI Solutions to Automate Product Copy, Enhance Product Data Accuracy

From www.businesswire.com »

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Digital Wave Technology today announced its partnership with ALDI. This collaboration will enhance automation of digital channel product descriptions for ALDI in the United States, driving operational efficiency that translates into savings for its shoppers and reinforces ALDI’s commitment to delivering everyday low prices.

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Asia/Pacific POS Terminal Market Study

Asia/Pacific POS Terminal Study – 2025

In Research & Advisory »

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Parent of Ugg and Hoka AI-enables workforce management

From chainstoreage.com »

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Deckers Brands is automating key workforce management tasks and supporting management decisions with data.

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PepsiCo Working Toward Integrated Infrastructure With Digital Enhancements

From consumergoods.com »

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The company nears the end of its SAP rollout in the U.S., PepsiCo is preparing for the benefits of an integrated infrastructure that streamlines the foods and beverage businesses.

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Kraft Heinz Says Agile@Scale and Pod Strategy Yield Optimizations and Expedited Innovations

From consumergoods.com »

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Kraft Heinz is driving increased innovation, getting new products to market faster and attributing advancements to its Agile@Scale strategy.

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Dohome to Optimize Their Supply Chain Operations with RELEX

From www.relexsolutions.com »

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Thailand’s leading retailer and wholesaler has implemented RELEX’s forecasting, replenishment, and promotional forecasting capabilities to support its growth ambitions

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New York University health provider deploying Amazon palm scanning

From chainstoreage.com »

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New York University Langone Health is making history as the first healthcare service to use Amazon One palm scan technology in the solution's largest-ever third-party rollout.

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Simon Property Group (SPG) partners with Shopify and Leap to deliver omnichannel experience

From www.streetinsider.com »

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Simon today announced a revolutionary collaboration with Shopify and Leap. The three industry leaders will offer comprehensive solutions for e-commerce brands to expedite their go-to-market strategy and seamlessly open brick-and-mortar locations across the Simon portfolio.

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Retail Pioneers: 20 leaders that shaped the industry

From chainstoreage.com »

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Chain Store Age is celebrating its centennial year with a look at 20 visionary retailers who, over the course of the past 100 years, altered the retail landscape and transformed the way people shop.

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Yum's Taco Bell shows off AI tool for fast-food managers

From www.reuters.com »

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Tacos with a heavy serving of AI, please. That's what Yum Brands' opens new tab Taco Bell chain served up to Wall Street this week, the most recent effort by a major fast-food chain to promote newfangled labor-saving technology.

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Retailers Tap Metric-Based Boosting to Enhance eCommerce Search Results

From www.pymnts.com »

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Metrics-based boosting, a technique rooted in search merchandising, is effective when paired with AI tools. It uses key business metrics to prioritize certain products in search results, helping businesses maximize sales and achieve their objectives.

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AI Drives ThredUp’s 32% Growth in New Customer Volume

From www.pymnts.com »

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Artificial intelligence (AI) is at the core of ThredUp’s strategy, driving growth and improving customer engagement. New customer volume rose 32% year over year, according to CEO and Co-Founder James Reinhart, and AI has played a pivotal role.

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Officeworks to expand retail media offering with in-store screen network

From oohtoday.com »

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Officeworks is expanding its retail media offering with the addition of digital screens in 170 of its stores nationally, enhancing customers’ in-store experiences and expanding its media offering for brand partners.

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Sitoo follows Verdane investment by adding British brand Osprey London to customer list

From retailtechinnovationhub.com »

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Osprey London, a British brand known for its leather bags and accessories, is working with Sitoo, a cloud native PoS and unified commerce platform.

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Colruyt Group's Collect&Go online grocery service continues automation push with Exotec

From retailtechinnovationhub.com »

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Exotec has been selected by Collect&Go, Colruyt Group's online grocery service, to further automate one of its warehouses in Londerzeel, Belgium.

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Ikea ramps up digital accessibility and inclusion push with introduction of new solutions and tools

From retailtechinnovationhub.com »

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Ikea has announced the roll-out of new digital accessibility and inclusion initiatives. This includes partnering with the Vantaa store in Finland to test out a live navigation tool to help blind and low vision customers.

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BAK Foods Chooses SYSPRO Cloud ERP

From www.prnewswire.com »

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SYSPRO, a global provider of ERP software, today announced that BAK Foods, a rapidly growing food service distribution company that serves the Caribbean/Jamaican restaurant marketplace, has selected SYSPRO Cloud ERP.

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National Retail Solutions Develops Google Integration For In-Store Product Searches

From candyusa.com »

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National Retail Solutions (NRS) has developed an integration with Google that allows retailers to showcase in-store products to local customers through Google Search, Google Maps, and the Shopping tab searches.

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How AI-Generated Digital Store Twins Help Lowe’s Optimize Layouts, Merchandising

From www.retailtouchpoints.com »

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Lowe’s has leveraged AI-powered solutions to create 3D digital twins of all its stores, each of which is now being updated multiple times per day to accurately reflect what’s going on in the real-world brick-and-mortar location.

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Adore Beauty taps tutch for endless aisle capabilities

From www.retailcustomerexperience.com »

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Adore Beauty is deploying tutch's in-store digital platform to provide endless aisle capability and to strengthen its ominichannel approach ahead of a physical retail launch.

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DoorDash Expands Grocery Presence With 4 New Partners

From progressivegrocer.com »

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The new partnerships represent an expanded presence for DoorDash across three states, with Angelo Caputo’s Fresh Markets in the Chicagoland area, Festival Foods in Wisconsin, Marc’s in Ohio and Woodman’s Food Markets in Wisconsin and Northern Illinois.

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Jason’s Deli Taps Cartwheel to Optimize Delivery Operations

From www.qsrmagazine.com »

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Jason’s Deli has partnered with Cartwheel to optimize its delivery operations across all channels. The technology has been rolled out across 242 Jason’s Deli corporate and franchise locations nationwide.

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Stadium partners with omnichannel firm Omnium for next big step in digitalisation journey

From retailtechinnovationhub.com »

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Stadium, a sports retailer in the Nordics, has chosen Omnium as its new omnichannel platform.

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Univers selected by supermarket retailer Albert Heijn to accelerate its path to net zero

From retailtechinnovationhub.com »

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Univers has been selected by Albert Heijn, the largest supermarket chain in the Netherlands, to deploy its microgrid and energy management solutions.

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WHSmith partners with PMC as retailer looks to enhance in-store experience across UK and Ireland

From retailtechinnovationhub.com »

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PMC has announced an expanded partnership with WHSmith to deliver a new programme of managed services that will support the retailer’s ongoing transformation across its UK and Ireland stores.

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Amazon Just Walk Out tech powered Hudson Nonstop store opens at Colorado Springs (COS) Airport

From retailtechinnovationhub.com »

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Another Hudson Nonstop store, powered by Amazon Just Walk Out technology, has opened its doors, this time at Colorado Springs (COS) Airport.

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Clear Sight AI

ClearSight AI: Your Blueprint for Maximum Profitability

In Executive Advisory Programs »

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David’s Bridal continues shift to tech and media company

From chainstoreage.com »

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David’s Bridal is building on efforts to become a "rising tech and media company" with a new business strategy called "Aisle to Algorithm." David's Bridal says Aisle to Algorithm is an asset light, artificial intelligence-based business strategy that prioritizing AI-driven personalization, first-party data, and an expanded retail media network.

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Daily Harvest's AI strategy is giving customers what they want

From www.businessinsider.com »

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Since 2015, Daily Harvest's goal has been delivering healthy meals to customers across the US. It's using AI across facets of the business, including customer experience and packaging.

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Dr. Martens Picks AI-Powered Platform to Enhance Customer Identity Resolution Across Channels

From www.retailtouchpoints.com »

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Dr. Martens has selected the Amperity customer data cloud solution to support its global data and marketing operations strategy

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Strack & Van Til Launches Homesome’s AI-Powered Digital Platform

From progressivegrocer.com »

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Strack & Van Til has rolled out a new and improved website and mobile app to enhance how customers shop and interact with their stores.

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Carrefour Israel taps Pairzon AI tech for more intelligent and data driven approach to marketing

From retailtechinnovationhub.com »

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Carrefour Israel has leveraged Pairzon's AI marketing platform.

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GameStop/Zip Partnership Lets Gamers Play Now and Pay Later

From www.pymnts.com »

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Zip says it has become the chief installment payments partner for video game retailer GameStop.

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Stitch Fix adds Affirm’s buy now, pay later services at checkout

From www.retaildive.com »

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Stitch Fix is integrating Affirm’s buy now, pay later services as a payment option.

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Reckon.ai retail technology powers new Lekkerland SE REWE To Go smart store

From retailtechinnovationhub.com »

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Reckon.ai reports the launch of a REWE To Go smart store at Hospital Eduardus in Cologne, Germany.

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Kyndryl expands partnership with The Very Group as it opens new AI centric technology hub in Liverpool

From retailtechinnovationhub.com »

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Kyndryl, an IT infrastructure services provider, has announced the launch of a new technology hub in Liverpool that will support the digital transformation of UK and global customers.

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Kirby Risk taps Tecsys Elite solution to boost warehouse efficiency

From retailtechinnovationhub.com »

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Tecsys, a specialist in supply chain management software, reports that Kirby Risk, an electrical supply, manufacturing and logistics organisation with over 40 locations across the US Midwest and Southeast, has selected its warehouse management system, Elite WMS for Electrical Distribution.

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Co-op claims industry first as it launches Peckish rapid online grocery app for independent retailers

From retailtechinnovationhub.com »

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UK convenience specialist Co-op has announced the launch of a new rapid delivery grocery app, Peckish, which, in what is claimed to be a grocery retail first, offers a service to independent retailers looking to serve their customers and communities online.

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Primark on track to complete Click and Collect roll-out to all stores across Great Britain by summer

From retailtechinnovationhub.com »

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Primark is set to complete the roll-out of its Click & Collect service to all 186 stores across Great Britain by this summer.

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Legion Technologies announces AI powered workforce management partnership with Deckers Brands

From retailtechinnovationhub.com »

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Legion Technologies is working with Deckers Brands, parent company of UGG, Koolaburra, HOKA, Teva, and AHNU, to better align the retailer’s workforce management with the evolving needs of its business.

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Retail Technology News: February update

From chainstoreage.com »

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Retailers in February 2025 focused technology efforts in areas including AI-enabled risk prediction, app-enabled ice cream trucks, and video customer reviews.

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Instacart integrates FoodStorm order management system with kiosks

From chainstoreage.com »

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The grocery technology company is adding enhancements from FoodStorm, the order management system (OMS) it purchased in October 2021 and revamped with new capabilities in October 2023 and September 2024, to its in-store kiosk ordering and kitchen display system.

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Bealls Inc. Reduces Fulfillment Costs by 17%, Boosts Store Efficiency with Manhattan Active® Omni

From www.manh.com »

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Manhattan Associates, Inc. announced today that Bealls Inc. has transformed its operations with its implementation of Manhattan Active® Omni, reducing split shipments by 17% and cutting fulfillment costs while achieving a 90% improvement in first-fill rates.

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Canadian Adaptive Clothing Brand Selects Fulfillment Partner for U.S. Expansion

From www.retailtouchpoints.com »

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Silverts, a manufacturer of adaptive clothing for seniors and adults with disabilities, has selected Cart.com as its U.S. fulfillment partner.

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Singapore bakery debuts cake vending machine

From www.retailcustomerexperience.com »

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Uncle Lee Confectionery, a popular traditional bakery in Singapore known for its old-school cakes, has launched a vending machine dispensing its baked goods.

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Digital scratchcard vending machine trialed at Asda in UK

From www.retailcustomerexperience.com »

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A high-tech scratchcard vending machine is being trialed at an Asda store in Ashton-under-Lyne, marking the first such implementation in Europe.

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Walgreens, Duane Reade join Grubhub marketplace

From www.retailcustomerexperience.com »

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Walgreens and Duane Reade have joined the Grubhub network which provides on-demand delivery to customers.

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Flying Tiger Copenhagen loyalty scheme launching in Ireland this week as part of global roll-out

From retailtechinnovationhub.com »

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Flying Tiger Copenhagen is launching a new app and customer club across 21 stores in Ireland.

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Ben Sherman taps Ometria customer data and experience platform

From retailtechinnovationhub.com »

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Customer data and experience platform Ometria has added Ben Sherman as a customer.

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Bayse Brand deploys Refundid returns and exchange platform in Australia and US markets

From retailtechinnovationhub.com »

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Online women's clothing retailer Bayse is leveraging Refundid's end-to-end returns and exchange platform.

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Major UK cosmetics retailer connects with StrongPoint to design and install its AutoStore solution

From retailtechinnovationhub.com »

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StrongPoint reports its selection by an unnamed (but described as a leading) UK cosmetics retailer to design and install its first AutoStore solution. The value of the contract is approximately MNOK 35, estimated to be delivered over the next 12 months.

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Tumi North America and King Arthur Baking Optimize Their E-commerce Sites

From consumergoods.com »

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The companies are working with Yottaa, expanding their existing partnership with the technology company to implement new optimizations.

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Maersk Contract Logistics launches first phase of Levi's automation sortation system at Columbus, Ohio site

From retailtechinnovationhub.com »

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Phase one of an automation sortation system for Levi’s went live last week at Maersk Contract Logistics' site in Columbus, Ohio.

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Kingfisher enlists Sodaclick for launch of AI powered DIY Store Assistant tool

From retailtechinnovationhub.com »

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Kingfisher has worked with Sodaclick to create an AI powered DIY Store Assistant tool.

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POS

North American POS Terminal Market Study – 2025

In Research & Advisory »

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Popeyes Louisiana Chicken UK taps Sona AI powered workforce management solution

From retailtechinnovationhub.com »

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Popeyes Louisiana Chicken UK is rolling out Sona's AI powered workforce management solution (Forecasting, Productivity, Auto-Scheduling, HR and Payroll Bureau) across its estate in the UK and soon Ireland.

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How Embedding AI Is Accelerating Product Development Launch Cycles

From consumergoods.com »

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Artificial intelligence has been embedded at nearly every step of product development, from product blueprint to computational design to 3D prototyping.

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Portillo’s leans into technology to boost sales

From www.nrn.com »

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From drive-thru cameras to kiosks, the sandwich chain prepares for the future with more compact units

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