Top Things You Missed IN Retail

Circle K is embarking on a multiyear extension of its partnership with global commerce platform WEX, giving professional drivers a new way to pay for fuel.

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Tariff pressures are squeezing the retail and eCommerce sectors. What are the two behemoths dominating the space, Walmart and Amazon, doing in response?

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This month has held several updates to the technology category in the convenience-store industry, including c-store and tech vendor partnerships, new capabilities and leadership changes.

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Zaxbys has selected Berry AI's Camera Timers to modernize its drive-thru operations across its entire brand.

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Adidas is betting on omnichannel retail in the Philippines with its latest pop-up concept, The Original, launched in partnership with Zalora. The initiative is designed to bridge digital and physical shopping experiences, tapping into the country’s fast-growing e-commerce market.

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Richtech Robotics Inc., a Las Vegas-based provider of AI-driven service robots, has opened its latest One Kitchen restaurant in collaboration with Ghost Kitchens America (GKI).

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Pizza Hut announced Wednesday the launch of its first-ever AI chatbot — “Hutty” — which will coincide with the NCAA basketball tournament games this month.

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Target is testing delivery routes from stores that use drivers from its Shipt subsidiary.

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In a multi-year, phased rollout, Old Navy has tapped Radar to implement its real-time inventory tracking technology into more than 1,200 stores nationwide.

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FT1000 companies are using artificial intelligence to spot thieves and improve efficiency. Surveillance software combines machine-learning algorithms with biometric technology to spot suspicious movements

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Now a 1,070-store chain exclusively at Chevron and Texaco fuel locations, it upgraded its loyalty app by migrating with Chevron’s fuel rewards program. The goal was to provide a full-site experience that allows customers to “earn and burn” on both fuel and in-store purchases.

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Weigel’s has partnered with goHappy, a frontline employee engagement company. goHappy provides app-free frontline engagement and communication technology via text message.

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MyRegistry.com and Men's Wearhouse, part of the Tailored Brands, Inc. portfolio, are partnering to bring a “seamless gift list experience to customers.”

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The 570-store Midwestern supermarket retailer Hy-Vee will expand its partnership with Instacart by adopting the platform’s Carrot Ads solution. This new integration will give Hy-Vee RedMedia access both to Instacart’s ad technology and its CPG advertising ecosystem, which delivers advertiser demand from more than 7,000 brands.

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Schoox, a leader in frontline workforce learning and skills development, has been selected by Church’s Texas Chicken to help centralize training and deliver consistent development to its global franchise network.

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EG America, a convenience store operator in the US, has selected PAR Technology to power the relaunch of its SmartRewards programme.

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Fleet Farm, a leading Midwest retailer, today announced it has selected Amperity's Customer Data Cloud to modernize its customer data infrastructure and enhance its loyalty program capabilities.

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Fabletics has partnered with Iterable, an AI-powered communication platform, to elevate its customer engagement strategy.

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The beauty retailer, which specializes in hair color and care products, has partnered with the delivery service to provide on-demand delivery. The partnership marks Uber Eats’ first national beauty partnership.

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International fashion brand Mango is implementing a new AI software platform to transform its planning and decision-making.

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Leading Saudi CPG Group embarks on digital transformation with the implementation of forecasting and replenishment solutions.

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ACI Worldwide and Co-op have announced an extension of their payments technology partnership.

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Simbe reports a partnership with Universal Cold Store (Prime Markets), a grocery retail chain in Saudi Arabia, involving the introduction of its autonomous robot, Tally.

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Walmart’s newest metaverse promotion integrates with the Minecraft virtual gaming environment and Discord gaming-themed chat platform.

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By partnering with Hughes Network Systems, Church’s Texas Chicken achieved seamless network stability, reduced downtime by 50%, and enhanced customer engagement through integrated digital solutions.

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Bite’s ordering software is designed to delight customers with things like secret menus and surprise freebies. It was just named one of the world’s most innovative companies.

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‘Brit Grit’ uses her adaptability and resilience to revitalize the yogurt chain’s marketing for a new audience through creativity and data.

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Heineken has announced the launch of its first Global Generative AI (GenAI) Lab in Singapore.

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The tie up, which started in 2022, has seen the number of Co-op stores where Uber Eats is available increase to more than 1,300.

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Philip Morris Switzerland has partnered with LEAFIO AI to enhance its visual merchandising through the implementation of the latter's Shelf Efficiency solution for automated planogram management.

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The family-owned top 20 U.S. furniture retailer, which is also a fine upholstery manufacturer, has been deploying technology from 3D digital asset management and product visualization solution provider 3D Cloud since summer 2024.

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Walmart’s Canadian subsidiary is creating a new opportunity for sellers on its third-party marketplace to connect with online shoppers.

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UK-based workwear and personal protective clothing and equipment specialist, Beeswift, has deployed Slimstock’s AI powered supply chain planning platform.

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The Swedish buy now, pay later business partnered with a Walmart-backed fintech to offer loans at the retail giant via a digital payments app.

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Mollie Stone’s Markets has teamed up with local commerce platform DoorDash for convenient on-demand delivery of local, natural, organic, conventional and specialty items from the grocer, in addition to exclusive items from Mollie’s Kitchen, the independent grocer’s in-house restaurant.

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The retailer faces industry-specific supply chain issues, including slow-moving inventory and capacity constraints, that are difficult to manage with manual processes. Mathis Home is implementing Blue Yonder technology to automate and optimize planning processes and improve its forecasting capabilities.

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Darden Restaurants Inc. has completed its rollout of Uber Direct delivery at all qualifying Olive Garden restaurants and has begun a 10-unit test at Cheddar’s Scratch Kitchen, executives said Thursday.

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DoorDash is expanding the options customers have for payment. The on-demand delivery platform is teaming up with artificial intelligence-based global payments and commerce network Klarna to offer Klarna’s flexible payment services to its customers.

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Torchy's Tacos has partnered with Landed, a leading generative AI-powered hiring platform, which offers advanced candidate matching, personalized text engagement, automated scheduling, and multilingual AI.

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Steve Madden, a fashion icon, has partnered with RunDTC and Contentstack to transform its global e-commerce ecosystem.

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Zaxbys, a Southeastern QSR chicken chain with more than 970 locations in the U.S., has selected Berry AI’s Camera Timers to modernize its drive-thru operations across its entire brand.

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Ocula Technologies reports a new partnership with US retailer Brook Mays Music.

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Machine learning and predictive analytics are among the artificial intelligence technologies retailers can utilize to streamline supply chain operations.

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Invent.ai has been selected by Citi Trends, a value retailer of apparel, accessories and home trends primarily for African American and multicultural families in the US, to provide AI powered inventory solutions for allocation and replenishment.

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Surplus supermarket, Company Shop, has partnered with Pricer to roll-out the firm’s in-store solution based on electronic shelf labels (ESLs) across its entire UK store estate.

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Market 32/Price Chopper is making it easier for both customers and associates to handle takeout and catering orders. The retailer is expanding its partnership with FoodStorm, part of Instacart’s Connected Stores suite, to offer a more seamless online experience.

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Luxury retailer Fortnum & Mason is tapping into the on-demand delivery space. It is partnering with Zapp to make a range of products, including its signature loose-leaf teas, tea selections, biscuits and hampers available 24/7 for customers in London.

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Unilever is using digital twin and AI technologies to optimize its product shoots and reduce duplicative efforts with a "single digital truth for product images."

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The family-owned and -operated manufacturer — which produces soup and entree brands such as Panera Bread, Legal Sea Foods, Blount’s Family Kitchen, and Blount’s Clam Shack — is working with Relex Solutions to consolidate systems and create new efficiencies.

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