Top Things You Missed IN Retail

Chain Store Age recently spoke with Antony Wildey, VP, Oracle Retail, about how AI will impact retail in areas such CRM, inventory and data management during the upcoming 12 months.

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Domino’s is ensuring all its disparate data is distributed through the proper pipelines to provide insights.

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DoorDash is using artificial intelligence (AI) to detect drivers or customers who conduct inappropriate in-app conversations.

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Family Dollar is now partnering with marketing platform Ibotta, with the goal of focusing on digital engagement and customer experience strategy to drive more value and loyalty among its customers.

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The home improvement giant is working with Accenture and Relex to combine delivery, advisory and industry experience from Accenture with artificial intelligence (AI)-driven technology from Relex to support its seasonal inventory planning.

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Strack & Van Til has formed a partnership with e-commerce solutions provider Homesome, leveraging the latter’s proprietary technology to bring convenience, personalization and efficiency to Strack & Van Til’s online customers.

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Following a successful implementation across the Coach and Stuart Weitzman brands, Tapestry is now set to roll out the Bluecore customer identification platform in its Kate Spade New York banner.

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Authentic Brands Group, the brand development firm that owns fashion labels including Reebok, Brooks Brothers, Barneys New York and Aeropostale, has partnered with Fast Simon, an Israel-based technology provider of AI-powered shopping optimization tools.

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AutoZone is halfway toward its goal of opening 200-plus mega hubs in its network as part of a long-running plan to improve inventory placement and expand parts availability.

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Bouclair, the home decor and furnishings retailer in Canada, has tapped PredictSpring for the solution provider’s point-of-sale platform. PredictSpring said the platform “provides a seamless customer and store associate experience for Bouclair’s customers across all channels.”

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Huck's Convenience Stores entered into a new partnership with vehicle payment solutions provider Car IQ Inc., which will allow commercial fleet drivers to access the latter's payment methods across Huck's network of 128 stores.

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The race to adopt artificial intelligence has begun, and powerful tech leaders from Amazon, Google and NVIDIA have all embraced its power. Right now, the retail sector ranks second among industries worldwide in its spending on AI, according to IDC.

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Walmart is enhancing its Beauty Virtual Try-On feature, which launched last year, so that it now includes hair colour products.

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Attensi training is fun, innovative, and leveling up the knowledge gap between front-of-house and back-of-house staff, while also boosting morale and confidence.

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Following a six-week pilot across 15 UK stores, EE has moved into a BAU roll-out of its Retail IT Refresh project across the mobile network operator and internet service provider’s bricks and mortar locations.

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Grupo Comercial Control is set to deploy Blue Yonder Category Management to address a gap in its retail operations and gain the ability to create planograms that offer a better shopper experience.

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The Independent Grocers Alliance (IGA) has announced a partnership with Instacart. The new partnership is intended to make it easier for IGA’s 2,000-plus member stores across the U.S to access Instacart’s suite of technologies, insights, and benefits.

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True Fit has partnered with Princess Polly to build AI powered size and fit recommendations into shopper journeys as the latter looks to increase conversions and drive down returns.

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Diageo, parent company to brands like Johnnie Walker and Guinness, is elevating its Por Amor campaign, featuring Mexican tequila Don Julio, with spatial computing technology that allows users to immerse themselves in the world of agave spirits through Apple Vision Pro.

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The Hertz Corporation is making Stripe the standard payment infrastructure for its Hertz, Dollar, and Thrifty car rental brands.

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IHG Hotels & Resorts announced that TipBrightly was approved as a cashless tipping vendor for its North American properties. TipBrightly makes tipping quick and easy for guests via QR codes.

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As Kroger grows its digital engagement, the grocery giant is setting its sights on omnichannel shoppers to boost spending.

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Texas Born (TXB) selected PriceEasy as its retail pricing software to take advantage of key market changes.

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Daniel Shlossman reveals the strategy behind Wonder, a digital-forward food hall concept created by former Walmart eCommerce CEO and Jet.com founder Marc Lore.

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The company’s multifaceted approach includes deploying advanced technologies for better account protection, launching educational initiatives to help customers recognize genuine communications, and collaborating with law enforcement to dismantle scam operations.

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BP’s plan to refresh its loyalty and mobile app comes more than four years after the company debuted the BPme platform at BP and Amoco retail stores around the U.S.

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In March, Walmart will officially transition consumer goods partners into its tiered Walmart Luminate data platform, and supplier partners will need to adjust to this next-generation program.

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At USHG, “our philosophy around building our tech ecosystem is that we want to use the best technology for each thing that we're trying to do, whether it's point of sale, online ordering, loyalty, or customer data platform.

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Jesta I.S. is thrilled to announce that Marine Corps Community Services (MCCS) has selected Jesta I.S.’s foundational Merchandising ERP for the digital transformation of its Marine Corps Exchange (MCX) stores, totalling more than 160 worldwide.

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Instacart announced on Wednesday that three grocers ― Canseco’s Market, Harps Foods, and Price Chopper — have adopted the San Francisco-based delivery company’s ecommerce platform Instacart Storefront.

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Fast casual concept embraces QR codes to power skip-the-line ordering.

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Urban Value Corner Store, which has been offering on-demand delivery via remotely piloted sidewalk robots since 2021, is expanding its presence in autonomous retailing.

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Friendly's Restaurants Franchising has tapped Ovation as its guest feedback platform, which allows usage of Ovation's real-time chat, short surveys, long surveys, reporting and AI-powered recovery systems to connect with guests and improve operations.

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The company has partnered with Google Cloud to build out a global e-commerce data platform, shifting parts of its e-commerce ecosystem including Puma.com, as well as integrating artificial intelligence-powered functions over the next several years.

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Finnish discount retail chain Tokmanni and its Norwegian counterpart Europris report significant advancements in their supply chain management and sustainability initiatives through a partnership with TradeBeyond.

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The retailer confirmed it has ended a recent test of the checkout technology at a Neighborhood Market store in Bentonville, Arkansas.

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Akeneo and Google Cloud's partnership will help the former’s retail and brand customers, who include White Stuff, Sass and Belle, and INTERSPORT achieve greater cost optimisation, speed to market and create better product experiences for consumers.

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At Black Bear Diner, we’ve rolled out a number of tech initiatives that are aimed at further improving and elevating employee hiring, engagement, training, and retention. One of these initiatives is DailyPay.

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The CPG has partnered with SAP, leveraging its new functions within its Datasphere data management system to increase efficiency via AI-powered capabilities and dashboards.

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Workday and Inter Ikea Group have been working together for over five years to transform the latter’s employee experience with Workday Human Capital Management (HCM).

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Scotmid Co-op, Scotland's largest independent cooperative, has extended its partnership with Retail Insight, a provider of store operations execution software, to reduce food waste and enhance operational efficiencies in-store.

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Target Circle is getting an overhaul, keeping its free-to-join and credit card categories, but adding on a new paid membership option. In addition, the company has slated several supply chain innovations to support some of the fulfillment benefits being included.

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The retail giant is among many companies turning to AI to enhance search. Online sellers are using AI to better understand customers’ wants by analyzing vast quantities of data and using the information to offer better search results.

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A West Coast department store chain takes a customer-focused approach across channels.

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First Watch announced the completion of its rollout of tableside payment technology through a QR code on receipts.

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The aim here is to introduce AI driven solutions that will streamline and enhance Samworth Brothers’ demand, promotions, and supply chain planning processes.

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ShopRite, a supermarket brand under the Wakefern Food Group, has launched Phononic's freezer and refrigerator totes, featuring active cooling solutions, at a New York store location.

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Walmart is talking up its ability to use generative AI as a one-stop shop to search when you need to plan an event, rather than online destination to search for individual items. During a call with analysts after its February earnings, Walmart CEO Doug McMillon talked about the gen AI search capabilities in its app.

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