Top Things You Missed IN Retail

With sharp increases in the number of tires to sell and data to manage, Groupe Touchette says a new omnichannel ecommerce platform for automobile manufacturers, dealers, and end customers has increased online orders and customer loyalty.

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A Kroger in Middle Tennessee is ditching the tradition of cashiers and baggers and converting to an all self-checkout experience. The big change was made at the Kroger in Franklin in the Cool Springs area on Friday, July 21.

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General Mills is increasing its use of automation to further optimize its warehouse and logistics network, the company confirmed to Supply Chain Dive.

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Containing elements exclusively available to Le Club Lacoste and its UNDW3 (Web3) members, the brand says it is aiming to “create a deep sense of community and shopper loyalty appreciation by offering a unique retail experience that extends beyond its physical stores”.

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If a coat or a pair pants were tailored to your body, what’s the likelihood of you returning it? Probably slim. But what if tailoring wasn’t an option and relying on what the retail industry has to offer for your body type was the only option?

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On The Border Mexican Grill & Cantina has partnered with Up ‘n go to bring QR code payments to all 109 of its corporate-owned restaurants.

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AMC Theatres is using Internet of Things (IoT) sensing technology to ensure proper storage of food products at its dine-in theaters.

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The brands will also make their debuts in France, Belgium and the Netherlands through a partnership with Franklin Junction, which matches brands with “host kitchens” that sell their food for delivery only.

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Cvent, a meetings, events and hospitality technology provider, and Choice Hotels International announced the global rollout of Cvent Instant Book™ across Choice’s portfolio of franchised hotels.

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Decathlon has developed a Smartsize tool for use on its e-commerce website.

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Hyatt Hotels Corporation announced a new technology agreement between affiliates of Hyatt and Sabre Corporation. Under this agreement, Sabre’s SynXis Central Reservation System will become the main Central Reservation System (CRS) for Hyatt hotels beginning in 2024.

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Grabango uses computer vision to eliminate two of the biggest pain points experienced by shoppers - waiting in line and scanning items.

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Crest Foods has deployed nearly 1,300 cameras throughout its grocery stores. Though that number may seem high for 10 stores, cameras range from multisensor panoramic cameras to mini-dome cameras to 4K bullet cameras.

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Amazon is bringing its palm-scanning technology to even more Whole Foods stores. By the end of this year, Amazon says you’ll be able to pay for your purchase using just the palm of your hand at the over 500 Whole Foods locations it has throughout the US.

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Splunk Inc., a cybersecurity and observability leader, announced Carnival Corporation & plc is using Splunk software to help provide a secure and seamless customer experience to 300,000+ guests and crew every day worldwide.

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Crumbl Cookies, a chain based in Lindon, Utah, that’s focused on fresh-baked cookies, more than doubled its unit count in 2022, from 326 locations to 689, while its sales skyrocketed more than 2.5 times from just shy of $390 million to almost $985 million.

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The cosmetics brand is rolling out the new Maybelline Beauty App in Microsoft Teams, which allows users to choose from 12 virtual makeup looks with a single click each.

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Schnuck Markets Inc. is deploying artificial intelligence (AI)-equipped shopping carts from Instacart in select stores this fall.

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Luxury, hand iced gifting company, Biscuiteers, has announced a partnership with delivery management platform specialist Scurri.

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Vape Superstore has launched a voice search feature on its website, enabling customers to more easily explore and discover their favourite products within an inventory of over 6,000 SKUs.

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Co-op and Starship Technologies have announced the expansion of autonomous online grocery delivery services across more neighbourhoods in Leeds in collaboration with Leeds City Council.

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SES-imagotag has entered into an agreement with Ikea to deploy its VUSION IoT Cloud platform and smart electronic shelf labels. The first part of the contract spans over 110 stores in six European countries.

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Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. Yet Walgreens has so much confidence in its ability to quickly pick and deliver orders that it’s now offering 30-minute store pickups and one-hour delivery, the latter with a money-back guarantee.

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Backpack and accessories brand, ROKA London, has implemented Inventory Planner by Sage.

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Mews, a hospitality cloud, has been chosen by Stay Hospitality to automate and enhance their growing hotel operations.

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Supermercados Bravo, a grocery store chain in the Dominican Republic, is partnering with RELEX Solutions as it looks to increase the accuracy of its demand forecasts, improve replenishment processes, and optimise in-store space for its fresh and ambient products.

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Brooks Running is rolling out the TrusTrace supply chain traceability platform. The solution provides verified data in real-time, as materials and finished goods move through the supply chain.

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HungerRush announced that Jet’s Pizza has fulfilled five million orders via HungerRush’s OrderAI Text and Talk.

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Dodo Pizza wants to reimagine the way guests consume the staple dish. The franchise chain operates in 17 countries, recently launching reusable pizza boxes for delivery in Dubai.

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Real Hospitality Group just announced that is partnering with Canary Technologies. The partnership will allow RHG to now offer digital tipping, in addition to many other employee benefits across the Group’s entire hotel portfolio.

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Fobi AI Inc. is pleased to announce that the Company’s subsidiary, Passcreator, has started a partnership with German fashion retailer, Wormland, to digitalize the brand’s existing loyalty program, THECLUB.

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Following a seven-store pilot program of Pricer's in-store digital solution leveraging its electronic shelf labels and Pricer Plaza (SaaS) solutions, Associated Food Stores has revealed its choice of Pricer as its preferred vendor to support member operations initiatives.

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Unilever has incorporated image capture and artificial intelligence technology within 50,000 of their freezers, helping them manage stock levels, submit orders seamlessly, and alert stores when it’s time to restock.

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Joann, which implemented the artificial intelligence (AI)-based Radius Neworks Flybuy solution to automate its curbsaide pickup program chainwide in 2020, is expanding its use to support its buy online, pickup in store (BOPIS) offering. As a result, Joann intends to streamline the entire purchase-to-pickup journey across channels and improve the customer experience.

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Jitterbit today announced that sausage brand, Johnsonville, has chosen Jitterbit’s Harmony, a cloud-based integration platform as a service (iPaaS) and workflow automation solution, to help the company modernize its technology infrastructure, increase automation and boost process efficiency for stronger business results.

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Mars is laying claim to “the world’s most comprehensive example of composable commerce in play for multi-brand enterprises going direct-to-consumer (D2C)”.

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Hobbycraft had to learn what parts of its website did and didn't make sense for its shoppers, what bugs to work out, and what changes its website wasn't capable of. And after about 12 years with its previous website, it replatformed in March 2022.

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As artificial intelligence adoption grows across the consumer goods industry, natural language and generative AI platforms like ChatGPT have captured widespread attention for both their ease of use and very, very problematic capabilities. Seeking to harness AI’s benefits while avoiding potential privacy and error disasters, some CPGs are partnering to bring an “AI co-pilot” in-house.

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Dsquared2 has partnered with Astound Commerce to launch a new online flagship store.

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The home improvement retailer on Wednesday (July 19) announced it was expanding that offering via a partnership with last-mile transportation company OneRail, letting customers get products delivered in hours.

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Tailored Brands Inc. invests in artificial intelligence to understand its retail and rental customers for digital and in-store shoppers.

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Tesco Café, a subsidiary of Tesco PLC, has teamed with Givex to introduce self-service kiosks, kitchen automation, inventory control and menu management to Tesco cafes throughout the U.K. after a successful pilot phase.

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The digitally native home furnishings giant is piloting Decorify, a solution that uses a generative AI model to create shoppable, photorealistic images of products. Generative AI, which is based on machine learning (ML), can create new content and ideas, including conversations, stories, images, videos, and music.

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In the midst of a busy summer travel season, Carnival Cruise Line continues to expand the use of facial biometric technology to expedite the debarkation process and its partnership with U.S. Customs and Border Protection (CBP) has already improved the experience for more than three million Carnival guests.

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SonicWall, publisher of trusted cyberattack intelligence and leader of ransomware data, today released the 2023 SonicWall Mid-Year Cyber Threat Report. The bi-annual report uncovers evolving tactical behaviors from digital threat actors as they opt for different types of malicious attacks compared to years past.

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Oracle Retail Cross Talk -- Resort and fashion retailer Lilly Pulitzer is transforming its in-store experience for shoppers and associates with Oracle Cloud. Lilly Pulitzer can be found online, in more than 60 retail stores, in major department stores, and more than 50 Signature stores nationwide.

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FEVO, a social commerce company that lets friends shop together on any website, has partnered with SADA to support its expansion and cloud modernisation efforts.

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NewStore today announced Sweaty Betty has rolled out its mobile point-of-sale (mPOS) in 73 stores across the UK & Ireland. By replacing its legacy POS with NewStore, the London-based brand now runs its retail operations entirely on iPhone, laying the groundwork for the company's omnichannel transformation.

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