Top Things You Missed IN Retail

High-end accessories retailer Coach has launched a "Coach Airways" retail store housed in a converted Boeing 747 at the Freeport A'Famosa Outlet in Malacca, Malaysia.

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Eldad Rothman, co-founder and chief operating officer of GlassesUSA.com discusses the retailer's focus on product and technology innovation, as well as how GlassesUSA.com developed expertise and key partnerships in eyewear as the brand grew.

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The quick-service hamburger chain, which utilizes the AI-based location intelligence platform from SiteZeus to identify areas across the country where consumers are most likely to visit a Jack in the Box restaurant, is now deploying InMoment Spotlight AI analytics software.

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Jigsaw has announced Voyado as its new solution for customer loyalty and marketing automation. The tie up is Sweden-based Voyado’s first UK customer win.

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Veggie Grill announced its brand new loyalty program and digital ordering experiences powered by Thanx, the leading loyalty and guest engagement platform.

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Yum! Brands is looking to enhance its customers’ online experience. The quick-serve restaurant giant has selected Treasure Data as its customer data platform provider to help drive customer acquisition, growth and retention.

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American Eagle Outfitters is teaming up with technology platform Radar to launch AI-powered inventory-tracking technology in approximately 500 American Eagle stores across the U.S., over the next year.

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AI and machine learning are actively changing online shopping, such as with larger cart sizes, increased conversion rates and more durable seller-buyer relationships.

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PPDS, the provider of Philips professional displays, is pleased to announce the installation of 286x Chromecast built-in, Netflix-ready, Philips MediaSuite TVs inside the new SkiStar Lodge Hundfjället providing guests with complete and unrivalled control of their in-room digital entertainment experience.

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Outdoor brand Sprayway is using predictive analytics from Patchworks BI. The company found itself facing a major boom in the e-commerce industry and also more competition to engage those into outdoor activities like walking, hillwalking and hiking.

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Lorna Jane, an Australia-based activewear brand, is deploying NewStore's mobile-first omnichannel cloud platform across its 107 stores to boost omnichannel operations and provide customers with a seamless and unified shopping experience.

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Domino's Pizza Inc. is expanding its electric pizza delivery fleet. More than 1,100 custom-branded 2023 Chevy Bolt electric vehicles will be on the ground and in use at select franchise and corporate stores by the end of the year.

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Even though RFID has proven its value numerous times, retailer adoption has never truly reached its peak. However, with retailers feeling more pressure to streamline omnichannel fulfillment, supply chain visibility has risen to the top of the priority list. And RFID is key to achieving this visibility.

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The Whisky Shop has launched Recite Me accessibility and language tools on its e-commerce store. Visitors can now utilise a range of solutions to read and understand content in a way that best suits their needs.

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URBN, the parent company of retailers including Urban Outfitters, Anthropologie and Free People, is partnering with enterprise AI software platform provider o9 Solutions to power its digital transformation journey with a next-generation merchandise planning solution.

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Mark Monroe, one of the largest Moe’s Southwest Grill franchisees with 51 stores, isn’t shy with his assessment. Over the past couple of years or so, the Focus Brands’ chain has quietly tested and refined what it’s internally dubbed “Project VICTORY"—a broad-spectrum transformation at the roughly 640-unit brand.

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Circa Resort & Casino is announcing the deployment of Amazon’s Alexa Smart Properties (ASP) supported technology in all of its rooms and suites at the adults-only casino-resort in downtown Las Vegas.

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A Dollar General store in Banner Elk, N.C., is experimenting with cashierless technology, as reported by Insider. Customers at this location don't have to stand in line or deal with a self-checkout kiosk at the end of their visit. Instead, they can simply walk out with their purchases – similar to how Amazon uses Just Walk Out technology at its stores.

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Festival Foods has formed a strategic partnership with Upshop, a provider of AI-driven software for store operations, with the aim of making Festival’s fresh perimeter operations more efficient.

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Ecommerce giant eBay aims to revolutionize its marketplace by integrating generative AI and computer vision. With these technologies eBay aims to enhance its understanding of customer preferences and deliver highly personalized shopping experiences.

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Making consumer-centric decisions is table stakes for consumer goods companies today, which is why Heineken has stood up Knowledge & Insight Management (KIM) — its internally branded cloud-based knowledge and insights platform that's designed to incorporate the best features of search engines, AI capabilities, and security for capturing and analyzing consumer data.

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The fast-casual restaurant chain is now testing a robotic avocado processing prototype. Known as “Autocado” and developed in collaboration with automated food solutions provider Vebu.

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MADI International, a cosmetic supplier based in the United Arab Emirates (UAE), has selected industry cloud company Infor to digitise its warehousing and inventory management.

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Oh Polly has partnered with Packfleet to provide London-based shoppers with carbon free fashion deliveries.

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The word "data" is a small word, but data's value proposition can be a powerful force when it comes to the retail customer experience.

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HF Sinclair Refining & Marketing LLC, a subsidiary of HF Sinclair, is giving fleet drivers a new payment option through its partnership with vehicle payment solutions provider Car IQ Inc.

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Size matters, especially for fashion brands. In fact, it matters so much that retailers are losing a whopping trillion dollars a year due to messed-up size availability. Let’s talk about how we can fix this colossal problem, and no, there is no “one size fits all” solution.

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Southern Glazer’s Wine & Spirits (Southern Glazer’s) has selected MRM Global as its Point of Sale (PoS) execution technology and printing partner in North America.

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For Tyson Foods, the future of supply chain management isn’t just food for thought: It depends on automated, near-real-time insights that are easy to consume and actionable so officials can make better decisions. As part of this, the company has made significant progress toward laying the foundation for a supply chain control tower.

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Donatos Pizza has teamed with Appetronix, formerly SJW Robotics, to launch a fully-autonomous pizza vending machine.

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JD Sports has gone live with Jesta’s industry-recognized Retail Management Suite, which includes Omnichannel, Point of Sale, Merchandising ERP, Warehouse Management, Analytics and Loss Prevention cloud technology solutions all with rich mobile functionality.

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New Balance recently opened a concept store in Singapore, featuring a Volumental 3D foot scanner in the fitting area.

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Nouria Energy is all-in on innovation with the launch of its new mobile app. The convenience store retailer rolled out the new app to revolutionize the way customers engage with the company through a range of features designed to provide a fast, convenient and seamless guest experience, according to the company.

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RELEX Solutions has signed a Preferred Supplier Agreement with SPAR International, whose network of independently owned and operated retailers and wholesalers work together in partnership under the SPAR brand. The network currently comprises 13,900 stores in 48 countries. 

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A.F Blakemore & Son Ltd, one of the UK’s largest privately owned family businesses operating across retail, foodservice and the largest SPAR wholesaler in the UK, has chosen RELEX Solutions, the provider of unified supply chain and retail planning solutions, to automate and optimise their supply chain processes.

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Revionics said that Academy Sports will extend its use of Revionics’ pricing intelligence software. With a new multiyear agreement, the sporting goods and outdoor recreation retailer will leverage Revionivs’ base price and markdown solutions to continue to offer competitive pricing and optimally manage inventory levels throughout the product lifecycle.

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The grocery giant is partnering with Meta and digital marketing platform Kargo to pilot the replacement of traditional digital circular ads with dynamic ad campaigns run across Facebook and Instagram.

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DFS has partnered with CM.com. The multi-year deal sees the retailer integrate CM.com’s Sofia conversational AI chatbot technology into its existing platform to help automate customer conversations.

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Domino’s is entering a new global agreement with Uber that will start with allowing U.S. customers to order the pizza retailer’s products through the Uber Eats and Postmates apps. Delivery will be fulfilled by uniformed Domino’s drivers.

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At Black Bear Diner, we’ve rolled out a number of tech initiatives that are aimed at further improving and elevating employee hiring, engagement, training, and retention. One of these initiatives is DailyPay – a tech provider that enables back-of-house, hourly team members to receive up to a certain amount of their pay daily, rather than waiting for their full paycheck.

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Consumers want flexible, fast and convenient omnichannel shopping options. But without the right systems and processes in place, giving customers what they want can wreak havoc on a retailer’s bottom line. In this exclusive Q&A interview, John Fiduccia, Director of Omnichannel Systems at SNIPES USA, shares an inside look at how SNIPES USA’s approach to inventory management allows the retailer to delight its customers and maintain profitable omnichannel operations.

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Walmart Canada is launching a new subscription program called Delivery Pass. Currently available in the province of Ottawa, Delivery Pass offers free next-day delivery of more than 65,000 items, including groceries and general merchandise, at a price of $8.97 monthly or $89 annually.

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BP has begun its rollout of a digital payments solution for fleets. The energy company’s new BP In-Truck Connect is being launched in the United Kingdom with Mercedes-Benz Trucks UK and will later be rolled out more broadly.

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Morrisons will tap Eagle Eye's AIR platform for its loyalty programme, which allows customers to benefit from exclusive prices and earn points on selected products in-store, online and on fuel.

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Longo’s and its parent company, Empire Co. Ltd., have merged their two e-commerce businesses, Grocery Gateway and Voilà. This partnership aims to unite the freshness and quality expertise of Longo’s delivered by Grocery Gateway, with Voilà’s advanced technology and online grocery home delivery experience.

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Helen of Troy’s Project Pegasus global restructuring initiative is starting to bear fruit, according to company leaders, as the consumer goods company doubles down on identifying operational efficiencies.

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The department store retailer, which debuted JCPenney Beauty as an inclusive in-store and online destination designed to serve a diverse range of skin tones and hair types in 2021, is partnering with BeautyFluent powered by Landing International to help educate its beauty advisors.

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As part of its commitment to diversity, equity and inclusion in the workplace, Tyson Foods Inc. partnered with Joshin, a Minneapolis-based company that works with employers to provide support for disabled and neurodivergent workers.

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The installation marks the 10th EV-charging station for the employee-owned, Boise-based grocer through its partnership with EVgo.

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