Top Things You Missed IN Retail

BJ’s Wholesale Club will strengthen support for its drop-ship program with online order fulfillment and delivery accuracy solutions from CommerceHub.

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No business can master a drive-thru like Chick-fil-A, and a restaurant manager is getting high praise for using the company’s method to help workers at a COVID-19 vaccination site after a computer glitch caused a traffic gridlock.

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McGill University and Alimentation Couche-Tard are partnering in the launch of a retail innovation lab at the Bensadoun School of Retail Management—a live testing ground for innovative and frictionless technologies that address the future of retail.

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Edeka Rhein-Ruhr, part of Germany’s largest supermarket chain, Edeka, is equipping its new distribution centre with a robotic order picking system from Cimcorp.

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Squadle’s patented ZeroTouch handheld sensor technology allows staff to speed up existing workflows and integrates directly with hardware and sensors in each store. Digitized food safety checklists record up-to-the-minute completion rates.

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Rexall Drugstores has teamed up with on-demand food delivery app Uber Eats to bring health and personal care product deliveries to Canadian customers.

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Aloha Poke, a fast-casual poke restaurant concept, launched its first ghost kitchen operation in downtown Fort Lauderdale, Florida.

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Makeup and cosmetic brand By Terry has implemented Widen’s cloud-based digital asset management (DAM) solution, the Widen Collective.

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A Midwest retailer that sells a little bit of everything is keeping tabs on competitor prices with a machine learning (ML) platform.

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The company will build dozens of small warehouses, ranging from 20,000 to 35,000 square feet, within or next to a store to lower grocery fulfillment times.

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Shipping costs have skyrocketed as desperate companies wait weeks for containers and pay premium rates to get them, according to industry watchers.

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The pandemic upped the stakes for data accuracy, as well as the velocity and volume at which it needed to flow.

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This is a smaller store where shoppers can find home furnishing advice and expertise to help design their ideal spaces.

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Following a trial, John Lewis & Partners is rolling out 3D visualisation technology from Marxent for home design appointments.

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Rocky Mountain Chocolate Factory (RMCF) headquartered in British Columbia, Canada, has officially enabled omnichannel through Teamwork Commerce OMS. Prior to this, RMCF used Teamwork Commerce for point-of-sale functionality. Now with the combination of eCommerce and OMS, shoppers can access a complete omnichannel experience.

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The warehouse club retailer has been leveraging the Button Reach deep-linking and app-tracking solution to seamlessly route customers from mobile sites to its app since August 2020. Now, Sam’s Club is acquiring unified visibility into all of its attribution data in one tool via a new integration between Button and Branch, a cross-platform solution for linking and measurement.

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Amid surging demand for online grocery shopping, The Giant Company has unveiled a membership program called Choice Pass that offers unlimited delivery and pickup orders for an annual fee.

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Aptos today announced that Zadig & Voltaire has recently gone live with Aptos’ Allocation & Replenishment and Commercial Buying Session solutions. With the implementation, Zadig & Voltaire has a centralized planning platform to unify its buying, allocation and replenishment processes across its stores and online channel.

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Best Buy Canada has selected Unily to overhaul its intranet system with a cloud-based solution.

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French retailer BUT has deployed Openbravo’s Store solution across 310+ stores.

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Coop has become the first grocery chain in Sweden to collaborate with recycling app Bower.

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Dunelm has deployed JRNI powered curbside and deliver to car functionality at its 170 superstores across England, Scotland and Wales.

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GameStop Corp. today announced that it has entered into a multi-year strategic partnership agreement with Microsoft Corp. its strategy to expand its physical and digital video game offerings, as well as improve the company’s retail technology infrastructure.

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The partnership will enable Kontoor Brands’ portfolio, including Lee and Wrangler, to be sold through a digitally connected network of online retailers and branded brick and mortar stores

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A regional convenience store chain is applying artificial intelligence (AI) to make it easier for brick-and-mortar customers to find and buy their desired items.

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Team ITG and its partner Emerald Thinking have been appointed to build a ‘Missions and Motivations Engine’ for Wickes in 2021.

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Drive-thru chain Checkers & Rally's is rolling out a mobile app and loyalty program, allowing guests to place orders for delivery or pickup, earn exclusive rewards, find locations and more.

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Using Hullabalook’s technology, Colour Visualiser lets shoppers explore different paint colour combinations and instantly visualise them on their own walls.

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GetSwift Technologies Limited and Famous Dave’s announce a partnership where GetSwift will provide a full suite of last-mile delivery logistics services through its SaaS platform.

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Emerald Holding, Inc. today announced that legendary ski, snowboard and winter outdoor equipment manufacturer, K2 Sports, has deployed Emerald's Elastic Suite, a next-generation B2B ecommerce and digital merchandising solution.

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UV Angel announced a partnership with certain McDonald's franchise owners in Texas and Illinois to help create safer and cleaner environments for McDonald's customers and staff at multiple locations in the Chicago, Dallas and Houston markets.

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Coborn supports its More Rewards program with the Birdzi customer engagement marketing platform. Having previously lacked a comprehensive loyalty program to drive stronger customer engagement across channels, Coborn’s launched its entire cardless loyalty rewards program through its website and mobile app based on Birdzi technology.

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Quick-service restaurants (QSRs) are overlooking a key piece of the data-gathering process that could enrich customer loyalty: onboarding. Jonathan Muhtar, EVP and chief concept officer at Red Robin, explains how collecting customer information like birthdates and food preferences during onboarding can help deliver personalized rewards experiences from Day One.

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Epicor Software Corporation today announced that Taiwan's Vensik Electronics Co., Ltd. has chosen to implement Epicor ERP, the global enterprise resource planning (ERP) solution, to help improve its operations by increasing production efficiency and reducing labour costs.

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BioHiTech Global, Inc. announced it has received approximately $2 million in new Revolution Series™ food digesters purchase orders for 12 Carnival Cruise Lines ships and 2 Princess Cruises ships. BioHiTech expects to fulfil the orders through the second quarter of 2021.

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Global Partners LP is implementing PayByCar, a pay-by-text service, at all 30 Alltown gas stations in Massachusetts. The technology will allow fuel customers to pay without having to use cash, a credit card or a mobile app.​

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Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented challenges: Adobe Analytics pegged year-over-year online shopping growth at 32.2%, totaling $188.2 billion, while the NRF measured 8.3% growth over all channels, reaching $789.4 billion. Even brick-and-mortar stores fared decently overall, with average sales up 3.6% across November and December.

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Kroger is turning one of its Dallas stores into an all self-checkout experience as a test.

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NCR has officially closed its acquisition deal with Cardtronics in an all-cash transaction of $39 per share, totaling $2.5 billion.

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PrettyLittleThing, part of the boohoo group, has appointed Rise at Seven as its search and digital PR agency to support growth plans across the UK and US markets.

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Samsung Next food technology platform, Whisk, has added Sainsbury’s to its ecosystem.

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Retailer will work with Zipline International to deliver goods from its Pea Ridge, Arkansas, store

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