Top Things You Missed IN Retail

The tech giant has been partnering with German automaker BMW to feature the new BMW Intelligent Personal Assistant, which runs on Amazon Alexa Custom Assistant voice-enabled AI technology, since July 2024. Since that time, the 2024 BMW X3 model has featured the joint Amazon-BMW AI solution.

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Microsoft plans to invest $80 billion to build data centers in fiscal 2025, aiming to use them to power the development and use of artificial intelligence (AI).

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A shopping trip in Texas to one of Walmart’s many superstores yielded many items with price points under three dollars, including a couple for less than 75¢. Each of these products shared something in common — a serialized radio frequency identification (RFID) smart label.

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A popular shopping app is utilizing leading-edge technology to streamline and maximize the sustainability of denim manufacturing.

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Coca-Cola Bottling Company United (CCBCU) is piloting a generative AI business intelligence tool that accounts for employee personas to help streamline decision-making.

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The AO Arena in Manchester has launched its first ever frictionless bar, powered by AiFi technology.

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L’Oreal has developed a tabletop hardware device called L’Oreal Cell BioPrint which provides personalized skin analysis in five minutes using advanced proteomics – the study of how protein composition in the human body affects skin aging.

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Darden Restaurants Inc. plans to roll out individual-order delivery, coordinated with Uber Direct, to most of its Olive Garden restaurants after the holidays.

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Retailers in December 2024 focused technology efforts in areas including AI-based customer engagement, delivery drones, and celebrity-driven cannabis e-commerce.

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The moment we’ve all been waiting for has arrived! The RETHINK Retail team is proud to present the Top Retail Experts class of 2025.

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Luxury floral delivery service FLOWERBX has teamed with objectsource to implement Ordergroove, a subscription management solution.

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Long Island-based supermarket chain King Kullen has selected Facilio's Connected Retail software platform to automate its refrigeration compliance management and stay ahead of the upcoming Environmental Protection Agency (EPA) regulatory changes, especially EPA’s AIM Act Emissions Reduction and Reclamation Regulations.

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Fossil Group Inc. will make the Amazon "Buy with Prime" program, which enables U.S.-based Prime members to directly shop online stores beyond Amazon using their Prime benefits, available on its site.

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The grocery retail group, whose banners include Food Lion, Giant Food, The Giant Company, Hannaford and Stop & Shop, is teaming up with Inmar Intelligence for its digital coupons.

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Roberts Company Inc., a grocery chain operating Corner Market and Grocery Depot stores in the Jackson/Hattiesburg area of Mississippi, is partnering with Upsdie to boost loyalty with its customers.

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Impact Analytics has partnered with Italian shoe retailers, PittaRosso and Scarpe&Scarpe, to implement generative AI solutions. The two brands operate approximately 300 retail locations under both nameplates along with two e-commerce sites.

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Groupement Mousquetaires, a French retail group with brands like Intermarché, Netto and Bricomarché, plans to address fraud at its self-service checkouts with an AI powered solution from Diebold Nixdorf.

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Commerce media company Fluent has added a varied roster of brands to its retail media network, including Fanatics, Forever 21, Belk, Bealls Florida, Hammacher Schlemmer, ticketing platform Vivid Seats and Barnes & Noble College.

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The e-tail giant is releasing a new generative AI-based natural language interface that lets advertisers on its Amazon Ads retail media platform generate SQL queries for their desired audience use case in the Amazon Marketing Cloud (AMC).

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The tech giant’s Amazon Web Services (AWS) hosted cloud computing division is collaborating with Japanese automaker Honda Motor Company to transition the company’s hardware-based automobiles into software-defined vehicles (SDVs).

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United Legwear & Apparel Co., a New York-based designer, global manufacturer, and distributor of legwear, apparel, and accessories, has partnered with TradeBeyond to enhance traceability across its global supplier network.

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Europe's largest online rug store, Benuta, has deployed Constructor's e-commerce search and product discovery platform to personalize and enhance the online shopping experience.

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Ulta Beauty has teamed up with Instacart to offer same-day delivery from its more than 1,400 stores across the U.S. in as fast as one hour.

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GreyOrange Inc. announces the deployment of its innovative gStore platform across PetSmart stores nationwide. The strategic rollout of this retail SaaS store execution platform enhances PetSmart’s location management, inventory management, digital fulfillment and store operations for improved efficiency across its nearly 1,700 stores.

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The retail media arm of Albertsons Companies Inc. is making it easier for CPG participants to measure campaign results.

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Convenience chain Speedy Stop has revolutionized its in-store technology infrastructure by partnering with NCR Voyix, a digital commerce solutions provider.

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Amazon Web Services (AWS) intends to invest an estimated $11 billion to support cloud computing and artificial intelligence technologies in Georgia, which it expects to create at least 550 new high-skilled jobs and thousands of local construction jobs and positions in the data center supply chain.

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Fashion and homeware digital retailer, N Brown Group, has implemented a new product information management (PIM) system in partnership with Akeneo.

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At CES, SoundHound AI Inc. will host a hands-on experience with Lucid's new hands-free assistant. The Lucid Assistant is a new hands-free voice assistant, offering customers an easy and intuitive way to control many vehicle functions by speech.

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This renewed collaboration provides independent pharmacies and small chains across the United States with access to tools that optimize ordering, purchasing and supplier management.

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Ecommerce is Kimberly-Clark’s fastest-growing sales channel, and the company reports its market share in ecommerce is double its share in traditional retail.

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The company was looking to future-proof its business by building a customized tech stack that could reduce costs while optimizing order management efforts.

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Bimbo Bakeries USA, a subsidiary of Grupo Bimbo SAB de CV, noted progress in 2024 in the three pillars of its “Our purpose — nourishing a better world” program: baked for you, baked for life and baked for nature.

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The partnership with PriceEasy will enable the retailer to optimize decision-making and strengthen its competitive edge.

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Kimberly-Clark, the consumer goods powerhouse behind brands like Huggies, Kleenex, and Scott, is making bold strides in digital transformation to strengthen its ecommerce capabilities and meet the demands of a rapidly evolving marketplace.

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Dollar Shave Club has teamed with CX automation provider Kodif and is leveraging Kodif's customer support automation platform to improve customer support.

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UK-based online marketplace OnBuy is now leveraging AI across product listings, risk, fraud, operations, service, catalogue, marketing and trading.

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As someone who loves indulging in self-care, spending far too much time (and let’s be honest, money) on products that make me feel and smell delicious, I was particularly intrigued when a box from Neh Perfumes arrived on my doorstep.

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United Supermarkets has returned its 28-Day Challenge campaign to the United Supermarkets, Albertsons Market, Market Street, and Amigos banners. The programme, first launched in January 2024, features a series of interactive games and actions linked to customers’ Rewards! loyalty accounts that the retailer’s registered dietitian designed to help users establish realistic objectives for improved wellness.

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