Top Things You Missed IN Retail

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In January, the retail giant announced that it would be deepening its already long-standing relationship with Symbotic with the goal of developing an integrated automated supply chain.

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Wakefern Food Corp. (ShopRite, The Fresh Grocer, Price Rite Marketplace, Fairway Market and Gourmet Garage banners), Southeastern Grocers (Harveys Supermarket and Winn-Dixie stores) and BJ’s Wholesale Club now accept SNAP/EBT benefits as payment on the DoorDash Marketplace.

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The SuperSaturday 2025 event, sponsored by RetailROI, the Retail Orphans Initiative, raised $386,000 to support orphans and vulnerable children around the world. Held Jan. 11, just prior to the NRF Big Show, the day-long event gathered retailers, vendors, press and analysts to showcase the industry’s commitment to collectively creating positive social impacts.

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Starbucks has joined the U.S. Food Waste Pact, a national voluntary agreement focused on using precompetitive collaboration and data sharing to cut waste in the U.S. food system.

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RELEX Solutions has expanded its collaboration with Circle K. RELEX Diagnostics will be implemented by the retailer to support the improvement of visibility into root causes of stockouts and increasing product availability.

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The online giant is beta testing a new shopping feature on its app where it displays select products in its search results even if it doesn’t sell them in its store and links to the brand’s website so customers can purchase items there.

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Laura Mercier is expanding its metaverse commerce presence using augmented/virtual reality from Apple.

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The retailer is leveraging AI-based human resources management technology from Workday in its corporate stores to deliver tailored content, personalized career journeys, and scheduling assistance that enhance career development and retention among frontline workers.

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Following Asda’s launch of LS Eleven Media Services in partnership with retail media operator, SMG, last May, two new developments have been announced.

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LiveRamp has announced a partnership with Ocado Ads, the retail media network of online only supermarket Ocado Retail. The tie up marks the launch of Audience+, a new offsite self-serve media solution.

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The home furnishings retailer is introducing Muse, a generative AI-based tool that builds on its previous pilot of Decorify, which used generative AI to create shoppable, photorealistic images of products.

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Furniture retailer DFS has significantly increased its return on ad spend (ROAS) since in-housing programmatic advertising with Quantcast.

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Maverik will focus on transitioning all of the store devices to Androids, both tablets and mobile devices. Mobile devices allow employees to carry the system around with them as they’re doing tasks, such as scanning inventory, instead of having a central device like a computer to continue going back to.

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Reckon.ai reports that its first autonomous microstore in partnership with Ikea is about to open in London.

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Golden Corral is evolving beyond its in-store dining roots with a full-scale technology transformation. Partnering with Qu, Golden Corral has launched an advanced cloud-based platform that modernizes operations, expands digital ordering, and sets the stage for long-term growth.

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Wesco, which operates 55 convenience stores throughout Michigan, is building upon a successful initial rollout of the Mashgin artificial intelligence-equipped self-checkout system.

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AI and automation are headline-makers, but operators are increasingly investing in technology with a behind-the-scenes, staff-first mindset

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The National Football League announced key predictions and matchups to watch during the Next Gen Stats Super Bowl LIX Preview, presented by Zebra Technologies, a global leader in digitizing and automating frontline workflows and the NFL’s Official Real-Time Location Solutions Provider.

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Honeylove chose Inspectorio's AI-powered supply chain platform and deployed the Quality Risk Management and Production Management solutions. The solutions replaced Honeylove's manual production chain that lacked transparency, quality control and necessary tracking.

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Texas Born (TXB) is teaming up with global technology company Techniche to optimize the convenience store chain's assets and automate maintenance process across its business. The retailer will utilize Techniche's Urgent asset and maintenance management software.

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Grocery delivery provider Gopuff is trialling a scheme that sees couriers use Morrisons stores to fulfil its daytime orders, instead of its existing dark stores.

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Mondelēz International is rewriting its technology playbook by way of a $1.2 billion multiyear transformation that seeks to help the snack maker grow its market share and boost revenue.

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BJ's Wholesale Club is offering a tap and pay option at all of its 186 gas locations in 21 states.

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Regional grocer advances pricing and promotions with AI, focusing on customer service, margin protection, growth, and improved planning efficiency

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All electric parcel delivery company HIVED has placed an order for 11 Mercedes-Benz eActros as it expands its UK delivery network, covering middle and final mile.

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Australian retailer Coles Supermarkets reports the roll-out of Caper Carts, Instacart’s AI powered smart trolleys, at its Richmond Traders location in Melbourne.

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Performance running shoes and clothing company On has partnered with Verity and logistics company Maersk to pilot radio frequency identification (RFID) technology with drones for warehouse management.

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A leading Australian grocer is officially first Asian-Pacific retailer to deploy Instacart Caper Cart smart carts.

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City BBQ is partnering with Bikky, a customer data platform for multi-unit restaurants, to collect guest insights as it makes expansion plans.

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Ralph Lauren is leaning heavily into experiential marketing and AI integration. Louvet pointed to the brand’s AI-powered Polo Bear in its New York storefront and immersive holiday activations at Saks Fifth Avenue.

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Earth Fare is expanding the availability and scope of its rollout of the Flashfood waste reduction app.

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Fast Simon, a specialist in AI powered shopping optimisation, reports an expansion of its e-commerce work with Vida Shoes International across the latter's portfolio of brands, which includes Aquatalia, Bruno Magli, Jambu, Stride Rite and Andre Assous.

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GXO Logistics has expanded its partnership with Castore, a performance sportswear brand, to operate warehousing and transportation in the UK, US and Europe.

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Convenience-store chain plans to add more than 100 in total in partnership with Blink

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The company is focused on creating more consistency and efficiency with its tech stack and has created Byte by Yum! to achieve this goal. Byte by Yum brings all of the company's tech solutions together in one platform.

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The regional food, fuel and pharmacy retailer, which previously rolled out “closed loop” reporting for Leap Media Group, its internally-developed retail media network that taps into its myPerks loyalty platform, is now leveraging the Grocery TV in-store retail media platform.

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Dave's Hot Chicken is partnering with tech-enabled mystery shopping and customer experience improvement firm Reality Based Group (RBG) in an effort to refine its customer service, operational efficiency, and brand consistency while achieving higher customer review ratings on third-party platforms such as Google and Yelp.

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The partnership will focus on accelerating digital growth and footfall for the luxury retailer among its highest value customers across key markets - the UK, US, Kingdom of Saudi Arabia, United Arab Emirates and three further markets in Asia. This will cover pay-per-click (PPC), SEO, paid media, and digital PR.

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Destination XL Group Inc. (DXL) is building on an existing partnership with Bluecore to combine disparate marketing capabilities including identification, customer data management, audience building and segmentation, campaign management and media integration.

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The online floral gift retailer is now collaborating with Uber Direct, Uber’s white-label delivery service, in time for the major floral holiday of Valentine’s Day.

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Equivalenza, Spanish leader in perfume, cosmetics and personalized wellness, has appointed Orisha Commerce, the business unit of the French group Orisha, specialized in SaaS solutions for unified commerce, to manage its points of sale in more than 500 stores in 20 countries.

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Lidl is set to become the first U.K. supermarket chain to introduce Pennies, a digital micro-donation system, to self-checkouts. The system will allow customers to make small donations to charity when paying by card.

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Zara is deploying Click & Collect robotics delivery, powered by Cleveron.

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Next, a British omnichannel clothing, footwear and home products retailer, will focus in 2025 on replatforming its mobile commerce offering to a native app.

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British heritage fashion brand Celtic & Co. has been selected by two US online retailers to launch its SS25 collection.

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Adult entertainment retailer Hustler Hollywood is now providing on-demand delivery via DoorDash in less than one hour from nearly 60 stores nationwide.

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Killer Burger, a fast-casual burger chain with 24 locations, has been leveraging technology to improve its operations and customer experience as it scales. Key initiatives include implementing Toast’s Kitchen Display System (KDS), piloting self-serve kiosks, and expanding catering services.

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Giant Eagle will leverage the end-to-end platform from Grocery TV to scale up its Leap retail media network (RMN), activating rich, relevant content on in-store TVs at nearly 200 stores across Pennsylvania, Ohio, West Virginia, Maryland and Indiana.

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1-800-Flowers.com is collaborating with Uber Direct — Uber’s white label delivery service for merchants — to help florists meet demand during one of their busiest periods of the year (and a day when many panicked Romeos and Juliets buy flowers at the last minute) — Valentine’s Day.

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As it enters physical retail, Australian online beauty retailer Adore Beauty has teamed up with Tutch to ensure that customers visiting its newly minted brick-and-mortar stores will still have access to the more than 14,000 products in its online catalog.

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French mobility provider to implement RELEX for forecasting and replenishment across their 519 stores in France

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