Top Things You Missed IN Retail

Celebrating its 16th year, RetailROI is once again bringing together industry thinkers and experts for in-depth discussions on retail technology.

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In October, Walmart unveiled a strategy to accelerate adaptive retail through artificial intelligence, generative AI, augmented reality and immersive commerce platforms.

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Tractor Supply’s media footprint would be on par or better than just about every other retailer out there. There are only a handful of retailers that can offer advertising partners true national reach, and Tractor Supply is positioning itself to join this exclusive club.

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Grubhub is bringing on-demand food, grocery, and convenience item delivery to more Hilton hotel properties and banners.

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Tiger Mart, a convenience-store chain of about 20 locations in the Myrtle Beach, South Carolina area, launched digital ordering with Lula Commerce.

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Grupo Juguetron, a Mexican company with over 114 stores across 28 states, has selected RELEX Solutions to implement demand forecasting and replenishment capabilities.

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The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say. In February Macy’s CFO Adrian Mitchell informed analysts that the department store switched away from the retail inventory method, in part to enable a focus on “SKU-level profitability.”

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McDonald’s has reportedly opened a new off-premises focused prototype to appeal to on-the-go consumers.

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The retailer of goods and services at exclusive military pricing for soldiers, airmen, guardians and their families is utilizing the Manhattan Associates Active Maven generative AI chatbot solution.

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British supermarket chain Asda has embarked on a pilot project involving electronic shelf edge labels (eSELs) at its Express store in Manchester city centre, UK.

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Beontag has launched a partnership with tire manufacturer Michelin to incorporate its RFID technology into millions of new commercial and passenger tires over the next two years and beyond.

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It might sound obvious: To succeed, CPGs need to understand what consumers want. The reality, however, is anything but straightforward.

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WS Development is rolling out a new loyalty app to offer customers personalized rewards at its properties.

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In a pilot, Walmart has given employees at select stores body cameras to wear at work. Some Walmart stores have signs at entry points warning shoppers that it has “body-worn cameras in-use,” reported CNBC.

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Ace Retail Holdings, a division of Ace Hardware Corporation, has selected Mi9 Retail as its enterprise retail partner for merchandising and POS technology. This implementation builds on years of an existing relationship in which Mi9 has been a partner to Ace Retail Holdings and its Westlake Ace chain.

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Kezzler has announced a collaboration with Viking Outdoor Footwear and Trimco Group to implement digital product passports (DPPs) for selected styles from Viking’s spring/summer 2025 collection.

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Cantaloupe has secured a partnership with the San Jose Earthquakes to become the exclusive point-of-sale provider at PayPal Park stadium for all games and events, starting in the 2025 season. The agreement includes implementation of Cantaloupe's next-gen POS technology solutions and Suites premium management system.

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The stadium, which serves as the home field for the San Jose Earthquakes MLS pro soccer franchise, has rolled out Cantaloupe next-gen POS technology and Suites premium management system for use in the upcoming 2025 season (which starts Feb. 22, 2025).

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Sheetz Inc. and IONNA, an electric-vehicle (EV) charging network, have formed a strategic partnership, taking what they call an ‘all walk, less talk’ approach to EV charging.

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Best Buy Canada is is partnering with AI- and ML-based e-commerce technology provider Rokt to enable non-endemic brands to present relevant, time-sensitive offers and messages to customers on the confirmation page of its e-commerce site.

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A leading omnichannel bookseller is implementing forecasting and replenishment solutions from RELEX to provide greater visibility across its supply chain.

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After a first wave of 50 stores, Sobeys is entering into an agreement with Pricer’s partner, JRTech Solutions, for an expected deployment of five million electronic shelf labels across Canada at an expected order value of 485 MSEK.

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Momos has partnered with KFC Vietnam across all 227 of its locations.

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Halfords has extended its use of Aptos software to support its customer engagement and store operations strategies. The retailer is leveraging upgraded versions of the firm’s PoS, CRM and Sales Audit applications.

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Subway has unveiled its first restaurant in the EMEA region to feature self-order kiosks and an anamorphic screen.

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Canadian Grocer Marché Leo's Transforms Merchandising Efficiency with LEAFIO AI's Planogram Software

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Seda Hotels deploys Infrasys Cloud POS to elevate service excellence using cutting-edge technology solutions.

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The Chinese subsidiary of Walmart Inc. announced in a statement on its WeChat messenger app account that all its products are now available for delivery from all stores via the Meituan app.

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With a consistent and accurate view of its customers, Fire & Vine is now able to offer more targeted and personalized offers that reward and honor guest loyalty at its 11 locations, including its famous steakhouse El Gaucho.

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A regional Western farm and ranch retailer is leveraging robots to streamline a number of in-store workflows. Following a successful pilot of the Simbe store intelligence platform, Farm Supply farm store intelligence solution and Tally autonomous item-scanning robot, the retailer is deploying this technology across all of its stores.

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OSF Digital has unveiled a centralised platform for UK luxury fashion retailer Harvey Nichols. The initiative aims to equip Harvey Nichols' marketing team with advanced tools and insights, driving increased return on investment (ROI) and customer engagement.

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Hy-Vee, which rolled out its RedMedia full-scale retail media network in 2023 and later added digital signage as part of the network deployment, is now partnering with in-store retail media platform Grocery TV.

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A British apparel and food giant is expanding its use of AI to support a range of enterprise activities in its clothing and home categories. Marks & Spencer is expanding an implementation of First Insight AI-based solutions.

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Chemist Warehouse, Australia’s largest pharmacy chain, is piloting wearable SmartBadges from Augmodo in four Melbourne stores.

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Perry Ellis has partnered with Syte, an AI-powered product recommendation engine that has been trained on billions of shopper interactions across millions of ecommerce apparel product pages.

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The department retailer has launched a partnership with Lucky that will enable luxury brands to seamlessly connect their direct-to-consumer (DTC) websites with Bloomingdales' in-store inventory.

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The retailer is deploying Birdzi solutions including the Visper shopper engagement and outreach solution, as well as its shopper analytics and customer data platform.

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From launching proprietary technology to overhauling POS systems, here are seven restaurants that gave their brands serious tech makeovers this year

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The new functionality will consolidate planning across commercial, supply chain, and finance teams. Working with o9 Solutions, Molson Coors will integrate data-driven commercial planning and revenue growth management capabilities to optimize efforts that result in improved forecast accuracy.

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US retailer Country Supplier is expanding its use of Simbe technology chain wide at all C-A-L Ranch stores and Coastal Farm & Ranch stores in six states.

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Henderson Technology has announced the 1,000th installation of its EPoS system, EDGEPoS, at LA Foods on Uxbridge Road, London.

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After a first wave of 50 stores, Sobeys is entering into an agreement with Pricer’s partner, JRTech Solutions, for an expected deployment of five million electronic shelf labels across Canada at an expected order value of 485 MSEK.

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The specialty apparel and accessories brand is deploying the Syte AI-based product recommendation engine, which is built specifically to support apparel e-commerce.

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EBay is making Klarna’s buy now, pay later (BNPL) payment options available to its shoppers in six more European countries.

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McDonald’s UK & Ireland has appointed integrated creative marketing group TMW as its customer engagement agency.

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Gong cha, a Tawian-based bubble brand with over 2,200 global locations and 200 in the United States, is leveraging self-service technology to grow its footprint in the U.S., said Rebecca Kahn, franchise business leader of Gong cha US and Canada.

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