Top Things You Missed IN Retail

The Midwest convenience store retailer is launching its own retail media network, called Casey’s Access, in early 2023. The network will enable CPG companies and other vendor partners to leverage Casey’s customer data to connect audiences with relevant promotions, offers, and marketing content across digital and in-store touchpoints.

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Merchants Distributors LLC, a wholesale food distributor for independent grocers, has made a marketing agreement with Ideal by Design House to allow the 600-plus grocery stores in 12 states that are serviced by MDI to access Ideal’s Retail Media Network and upgrade to dynamic digital circulars.

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Yellow Banana, a retail grocery platform that owns and operates over 30 Save A Lot locations in the U.S., today announced its partnership with Flashfood, a digital marketplace that provides customers with access to heavily discounted food nearing its best-by date. T

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ReposiTrak has welcomed Haven Foods, LLC, to its ReposiTrak Traceability Network, the solution backed by the industry for being easy to adopt and the lowest cost possible. Joining the Network enables Haven Foods to seamlessly exchange traceability information from feed to store between its fresh and frozen seafood suppliers and producers and its retail and restaurant clients across the world, helping it meet and exceed the Food and Drug Administration’s recently finalized Food Safety Modernization Act Section 204 (FSMA 204) rule on traceability.

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The global hotel chain exclusively recommends the use of Demand360, Agency360, and RevenueStrategy360 across its portfolio to help both corporate colleagues and hoteliers gain market insights to drive demand and revenue.

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Hotel Internet Services has announced the adoption of its GuestCast streaming solution by Best Western Inn at the Vines. Best Western Inn at the Vines by partnering with HIS can now ensure a high quality in-room streaming experience that aligns with the heightened expectations of their guests.  

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BJ's Wholesale Club Holdings, Inc. has been reinforcing its position in the industry with its strong customer value proposition and business model. Its relentless efforts to boost the membership base, simplify assortments, enhance digital capabilities and accelerate club openings have been contributing to sales. The company has been sparing no effort to bolster omnichannel operations and ramp up delivery services.

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The nation’s largest recreational boat and yacht retailer is creating a new technology subsidiary and completing the acquisition of an online boat and marine marketplace. MarineMax, Inc. isformatting New Wave Innovations, a new business focused on investing in and growing technology-related products and services. The retailer will place Boatyard, an on-demand digital boating services platform it acquired in 2020, under the New Wave Innovations banner.

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Google sheets can be useful tools in some instances, but not to measure the massive output from a sales pipeline for a leading coffee brand in the U.S. At least that’s what Massimo Zanetti Beverage USA found when trying to scale their solutions to foster growth and keep up with increasing demand.

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FedEx is taking its competition with Amazon to the area of e-commerce returns. Starting in early 2023, FedEx will launch FedEx Consolidated Returns in the U.S., a solution designed to provide a low-priced, easy e-commerce returns option that retailers offer their customers. FedEx will facilitate the offering through supply chain services offered by FedEx Logistics and its FedEx Office brick-and-mortar store chain.

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Francesca’s Holdings Corp. extending the functionality of its employee app to allow them to communicate and work together. The apparel and accessories retailer is building on its May 2022 deployment of Yoobic One, an all-in-one digital workplace platform, among its 3,000 frontline employees. Yoobic One app features include automation to handle simple or repetitive tasks, as well as real-time learning, collaboration and communication capabilities.

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On this corner, you’ll find more than just gummy bears and Gatorade. Technology and innovation combine to provide a fresh-while-fast food experience, including cutting-edge order-at-the-pump technology at Street Corner Fuel Stations – a first in the country!

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A fintech startup whose investors include Walmart will reportedly begin offering a buy now, pay later (BNPL) solution as soon as 2023. According to CNBC, One, a fintech company jointly backed by Walmart and investment firm Ribbit Capital, one of the venture capital firms behind Robinhood, plans to launch a BNPL service that customers could use online and in-store at Walmart as well as other retailers.

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To flip the Adidas tagline, nothing is impossible when you have great digital payment options. Speaking with PYMNTS as part of the ACI Merchant Series, Marko Ivanovic, director of digital payments at Adidas, said as much, as he enumerated the ways this iconic global footwear and athletic brand is strengthening sales in stores and online with a personalized payments approach.

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Amazon is researching a process to automate identification of items in its supply chain. The e-tail behemoth is researching how to automate inventory identification using multimodal identification, or MMID. This process uses multiple modalities of information, such as extracting the appearance and dimensions of an item from an image of that item, to automate identification.

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BWH Hotel Group has selected eTip, a leader in cashless tipping, as an endorsed digital tipping solution. Using eTip, BWH Hotel Group will create a seamless, secure, and easy-to-use digital tipping experience that will allow guests to express gratitude to hardworking hotel associates through pre-selected or custom tipping.

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Dollar Shave Club is migrating its subscription technology from an in-house-developed solution to a third-party provider. The digitally native, direct-to-consumer (DTC) razor delivery subscription service known for its irreverent brand positioning and viral YouTube videos is adopting the Ordergroove subscription management platform in partnership with Shopify Plus.

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More and more companies are looking to cloud databases to offload an abundance of data and analytics. This upcoming year looks no different as organizations continue to adapt to an ever-changing landscape. Here tech leaders share their predictions for cloud in 2023.

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Best Buy is taking part in a live shopping first with a livestream commerce platform and a TikTok star. The consumer electronics giant is providing an in-store pickup option for livestream shoppers on the TalkShopLive platform. Best Buy is launching the partnership, which marks the first time livestream customers will be able to pick up their purchases at a brick-and-mortar store, on a live show scheduled for the evening of Monday, Dec. 12.

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Hormel Foods is investing in real-time data sharing to improve on-shelf availability with its retail partners. The food company’s data analytics team has increasingly sought new ways to expand throughput for new high-priority consumer data sets into its Google Cloud Platform data lake, Mark Vaupel, VP IT services at Hormel Foods, tells CGT, given their critical role in providing analysis and insights to support strategic business requirements. 

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Hyundai Motor Group has started two pilot delivery service programs using autonomous robots based on its Plug & Drive (PnD) modular platform at a hotel and a residential-commercial complex located in the outskirts of Seoul.

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Once the sprint toward a smarter approach to retail content began, the need for better measurement naturally accompanied it. Mars partnered with Vizit for use of its artificial-intelligence-powered image analytics software with the goal of scaling its efforts to develop a retail content assessment methodology.  

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Like the grocery lists many shoppers carry, stores have their own lists to ensure a fresh stock of produce. But just like we sometimes let heads of lettuce rot in our fridge's veggie drawer, grocery stores produce a lot of food waste. In the U.S., supermarkets are responsible for 10% of all food waste. However, the increased adoption of artificial intelligence (AI) is helping prevent food waste and, consequently, feeding more people. 

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Walmart’s latest online holiday shopping tool recognizes the increasingly visual nature of the Internet. The discount giant’s new TrendGetter tool enables product discovery through digital photos and images. To leverage the solution, customers can visit the TrendGetter.com site, take a picture of an item or upload one from their device, and then wait for TrendGetter to search and find similar items on Walmart.com.

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Walmart Inc. and its Sam’s Club Division are teaming with TerraCycle to reduce the amount of plastic packaging waste, including disposable plates and utensils, the plastic wrap covering dishes, and used coffee pods. This is especially crucial during the holidays, since between Thanksgiving and New Year’s, Americans throw away 25% more trash than any other time of year, amounting to nearly 25 million tons of excess waste annually, according to the companies.

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Amazon and Walmart are hoping new tech will make the holidays a little less difficult. While no one thought 2022’s busy season was ever going to be easy, the embrace and use of new digital processes — in stores, websites and warehouses — by the top two retailers is trying to make it so.

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Online and mobile food-ordering and delivery platform Grubhub is expanding its use of autonomous delivery robots at colleges nationwide. Grubhub is partnering with Kiwibot, a last-mile robotic delivery company, to provide robot delivery services on college campuses. Robot delivery from Kiwibot and Grubhub will first be available at the University of North Dakota in December 2022, before rolling out to additional schools in the first academic semester of 2023.

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Klarna today announced its partnership across Canada and the United States with APP Group, the parent company of brands Mackage and Soia & Kyo. Through the partnership, consumers shopping online can now shop and pay for the quality outerwear they love with Klarna's suite of fair, flexible payment options including its popular interest-free Pay in 4 service, as well as its Pay Now option that enables consumers to pay immediately and in full.

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Kroger is delivering flowers on demand via DoorDash in a bid to differentiate its offerings. The supermarket group announced Monday (Dec. 12) that, across its various supermarket chains, it is partnering with the aggregator to bring floral arrangements and sushi to consumers’ doors, a move to gain a greater share of consumers’ digital spending by expanding its offerings beyond just grocery options.

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Mobile Nordstrom shoppers can now have a much more lifelike experience on the upscale department store retailer’s app. Customers can now view more than 300 different men's, women's and kid's shoes in 3D or augmented reality (AR) on the Nordstrom app. This feature enables shoppers to see the product up close in high resolution, without physically having the item in front of them.

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QUIZ expects to deliver over two million packages by the end of next year. Higher volumes of shipments inevitably lead to higher volumes of returns and, if not managed efficiently, this can become expensive and time consuming to manage. 

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Amperity, an Enterprise Customer Data Platform (CDP) for consumer brands, today announced Reckitt, a global consumer packaged goods company (CPG), has selected Amperity to maximize the value of its omnichannel customer data to deliver relevant, personalized customer experiences.

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Rite Aid is the latest retailer to adopt ValueBlue's BlueDolphin enterprise application collaboration platform. The enterprise SaaS tool helps organizations map out and execute business transformation. ValueBlue is working with Rite Aid to standardize business processes and increase connectivity between business units.

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Smith Oil Co., operator of 12 convenience stores in the Ohio Valley area of Ohio and West Virginia, tapped Liquid Barcodes to develop a loyalty mobile app with fuel pay and a digital customer rewards program. Building on the success of Smith Oil's current rewards program, Liquid Barcodes will develop a mobile app that will include rewards in addition to a special fuel pay program, powered by C-StorePay, which allows consumers to pay for fuel using the app.

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Wholesale distribution cooperative Affiliated Foods Inc. has teamed up with grocery automation software company Storewise to give AFI’s 800-plus independent member grocery and convenience stores across nine states access to the Storewise platform delivering analytics and automation, including its newest feature, Dynamic Sales Reporting.

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The Maho Group has selected Cendyn to power CRM, revenue management, and business intelligence at two St. Maarten resorts, the Sonesta Maho Beach Resort, Casino & Spa and Sonesta Ocean Point Resort.

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Ivalua, a global leader in spend management, today announced that bol.com, the largest online retailer in the Netherlands and Belgium, has selected Ivalua's solution to digitalize its indirect Source-to-Contract (S2C) processes. The project has been delivered in partnership with Accenture.

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A trio of convenience store retailers have invested in the retail technology company Vroom Delivery. Wesco, Hutchinson Oil dba Hutch's and FavTrip, along with other professional investors, were part of Vroom's latest fundraising round. The three retail companies are longtime customers of the platform.

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David’s Bridal is targeting young women who want to look their best for prom. The bridal and special occasion dress retailer will open prom pop-up shops in the first quarter of 2023, ahead of prom season. The “House of Prom by David's” shops will be designed for high-school students and feature dresses as well as digital content and social gathering opportunities. The retailer said will offer more details about locations and grand openings in the new year.

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Fatboy, a furniture retailer, is tapping CGTrader technology for a unique AR Lens for promoting products and branding as well as driving online customer engagement. The AR-powered Snapchat Lens was created via CGTrader's Modelry, a full-scope custom 3D production platform, according to a press release.

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ASSA ABLOY Global Solutions together with ASSA ABLOY Opening Solutions, have announced the adoption of a range of innovative security access technologies by Hotel Marcel New Haven in Connecticut, USA. Part of the Tapestry Collection by Hilton, Hotel Marcel New Haven’s installation includes VingCard door locks with Mobile Access by ASSA ABLOY Global Solutions, and an array of products by ASSA ABLOY Opening Solutions.

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Finding a balance between providing shoppers the products they want and the cost of doing so is key to success in retail. Think about out-of-stocks, for instance. Increased inventory levels can help prevent costly lost revenues from stock shortages. But conversely, carrying inventory is pricey.

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Kroger has been focused on driving digital engagement, and data science is the key. According to the company’s latest earnings call, the brand has launched several initiatives focusing on data to increase targeted personalization, get products to consumers faster (without sacrificing freshness), and grow its retail media business with improved insights. 

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The newest club in US Major League Soccer (MLS), St. Louis CITY SC, recently opened CITYPARK, a 22,500 seat stadium in St. Louis, Missouri. This is the first MLS stadium to offer checkout-free shopping.

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Sweetgreen has completed an upgrade across its mobile web, Android, and iOS customer experiences. Upgrades in customer experience resulting from the healthy eating chain’s mobile replatforming effort include default personalized settings for a faster checkout and more flexibility within the order customization experience.

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Revionics announced today that Apulia Distribuzione will deploy Revionics’ Base Price Optimization solution. The AI-powered solution will allow Apulia to make pricing decisions that achieve stronger financial results and better satisfy customers' expectations.

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Foxwoods Resort Casino, in Ledyard, Conn., recently upgraded and migrated its retail and food and beverage operations technology to Agilysys’ point-of-sale (POS) software solutions, which is part of the Agilysys Hospitality Cloud.  

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More than three years after exiting bankruptcy, floral delivery company FTD is regaining its footing in the gifting business by diversifying its product lineup and making it easier for florists to fulfill same-day deliveries. This fall, FTD company launched partnerships with Baked by Melissa and Milkbar to allow customers to add snacks to floral orders.

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SnapLogic, a leader in intelligent integration and enterprise automation, today announced that Elkjop, the largest consumer retailer in the Nordics, has adopted its platform as a way to easily deliver search engine information in real time.

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A leading luxury resale retailer is making it easier for sellers on its platform to collect and track payments. Rebag is introducing Rebag Wallet, a tool that centralizes seller payouts, known as Seller Funds, as well as any additional Rebag proceeds. The company is also launching Premium Payouts, a new offering designed to reward sellers who keep Seller Funds in their Rebag Wallets for one or more months.

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Two RKS Hotels Group Ltd. properties in Alberta, Canada, will go live with PVNG by Aptech this month. The enterprise accounting solution will automate all general ledger, accounts payable, statistics, financials, and bank reconciliation processes in the cloud for the Four Points by Sheraton Edmonton South and the Travelodge by Wyndham Edmonton West hotels. 

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Walmart has extended their partnership with digital identification and detection-based solutions company Digimarc, entering into a multi-year deal that aims to optimize store operations and allow for the broader distribution and deployment of Digimarc’s platform across Walmart stores.

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