Top Things You Missed IN Retail

RETAIL membership clubs have grown in recent years, offering customers an alternative to traditional shopping.

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Dave's Hot Chicken is deploying QSR Automations' ConnectSmart Kitchen across its nearly 275 locations.

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To celebrate the summer of 2024 with a retail tech twist, let’s look back at five innovative AI rollouts that focused on store operations.

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The announcement was made last week by Legends Hospitality as part of its unveiling of new food and beverage options for the 2024-2025 season.

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Over the next three years, Ingka Group, the largest Ikea franchisee holding company, will invest ~€300 million into the Korean market. Ikea South Korea has used €11 million to boost the fulfilment of online orders in stores and try out different store formats.

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Maxeda DIY Group has deployed Blue Yonder Demand and Fulfilment solutions. The company has 334 stores across the Benelux region with over 6,500 employees.

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Scandit, the leader in smart data capture, announced the asset acquisition of shelf audit automation technology from MarketLab, a Polish image recognition and AI software company specializing in the retail industry.

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GiftAMeal, the innovative cause-marketing program that turns customer photos into meals for local families in need, announces its collaboration with The Great Greek Mediterranean Grill.

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Impact Analytics has partnered with Briscoe Group, a retail conglomerate in New Zealand which operates Briscoes Homewares and Rebel Sport.

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The fast food chicken chain is reportedly branching out into the streaming video business. Sources tell the entertainment news outlet that Chick-fil-A has been working with several major production companies and studios to develop family-friendly programming for its platform, and is also in discussions to license and acquire shows, with plans to launch later this year.

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A digital specialty retailer for professional tools and workshop supplies is laying the foundation for expansion in Europe.

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Harry’s, the flagship brand of DTC men’s grooming product manufacturer and retailer Harry’s Inc., is deploying Recharge as its enterprise subscription solution.

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Sixteen Orlando, Fla.-area KFC restaurants may seem a little different than the rest of the system. That’s because the chain announced today it is testing a new “KFC Original” prototype complete with streamlined menus, new technology, and a new design.

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RaceTrac is rolling out smart toilet seats from Washie at its travel center locations in seven states. Washie smart toilet seats allow users to clean it with an alcohol-based solution that cleans the seat and leaves a refreshing scent.

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Nordic-based leading wine and spirits brand house streamlines demand planning and forecast accuracy with RELEX solutions

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BrandAlley, an off-price premium and luxury brand e-tailer in the UK and France, reports improved business performance by taking full control of its customer delivery proposition - from dispatch to customer notifications - in partnership with Scurri.

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Church's Texas Chicken has selected ParTech Inc.'s loyalty and offers solution, PAR Punchh. to enhance their customer experience. This collaboration promises to redefine how customers engage with their favorite chicken brand.

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Meyer Oil Co. dba Mach 1 Stores and Cubby's Convenience Stores acted as beta testers for InStore.ai's new voice analytics technology platform powered by artificial intelligence (AI).

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Children’s footwear brand Start-Rite has partnered with SizeWise to launch a digital tool that enables parents to measure their child’s feet without having to be in a store.

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Victoria Beckham has partnered with Bambuser as it looks to create a seamless shopping experience through video commerce, starting with the brand’s newly launched denim collection.

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The retail pharmacy and health care provider is teaming up with Bilt Rewards to launch the health care savings program, which marks the first time customers can apply any network branded flexible spending account (FSA) or health savings account (HSA) benefits card to purchases at a major pharmacy chain.

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Alain Afflelou, a franchise provider for optical and auditory solutions, is using Informatica’s AI powered Intelligent Data Management Cloud (IDMC) platform to govern the data collected from its franchisees in 19 countries to make business critical decisions.

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BWH Hotels, a leading global hospitality powerhouse with 19 distinct brands, has chosen Canary Technologies to power its AI-driven Guest Management System.

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Australian menswear brand, Calibre Clothing, has worked with Bedford Lane on the launch of a redesigned website.

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Papa Johns International Inc. is leveraging advanced artificial intelligence technology from Loadmill in an effort to elevate its software testing capabilities. In addition to automating repetitive manual tasks, the retailer is utilizing the Loadmill solution to construct an interconnected testing framework.

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Walmart says its early generative AI investments are paying off through both customer- and employee-facing applications, and the company has plans to deploy the technology globally.

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The company is now offering sellers that use its hosted Fulfillment by Amazon (FBA) service more options to manage returned inventory — including not requiring customers to return select items.

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Japanese multinational electronics and electrical equipment company, Brother, has selected Kinaxis to increase visibility and collaboration within its global supply chain, improve demand forecasting and create more accurate and agile scenario planning.

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Chick-fil-A is testing an elevated drive-thru restaurant concept with a unique food conveyor system.

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Descartes Systems Group reports that Solar Coca-Cola, the second largest manufacturer and distributor of Coca-Cola in Brazil, is using its route execution and fleet performance management solution to optimise the last mile delivery performance of 1,400+ drivers across 44 distribution centres and 13 production facilities serving an area that represents 70% of the country.

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Target has completed a roll-out across its nearly 2,000 stores of a new GenAI tool that helps store employees quickly resolve on the job challenges.

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At its annual "Let’s Grow! 2024 Walmart Marketplace Seller Summit," the discount giant announced new offerings including a resale storefront, expanded categories, and several fulfillment and logistics services.

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The Pennsylvania Food Merchants Association (PFMA) has partnered with ZeroEyes, the creator of the only AI-based gun detection video analytics platform that holds the U.S. Department of Homeland Security Safety Act Designation.

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The men’s shoe company used a retailer’s RFID mandate as catalyst to deploy an inventory management system identifying each product as it enters and leaves its warehouse

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Adyen has announced a global partnership with Ikea that, it says, will allow the retailer to connect the dots between in-store and digital sales channels and offer better payment and loyalty experiences for customers.

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Over the next three years, Ingka Group, the largest Ikea franchisee holding company, will invest ~€300 million into the Korean market. Ikea South Korea has used €11 million to boost the fulfilment of online orders in stores and try out different store formats.

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A new CEO has quietly taken the helm at Diane von Furstenberg, and under this new leadership the fashion label plans to bring its operations back in-house, multiple sources report. Since 2020, the company has outsourced its design, production, marketing and distribution to Chinese licensee Glamel.

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Finding success in its AI-powered inventory technology, Unilever is equipping 350,000 freezers (or 30% of its top-selling ice cream cabinets in priority markets) with the technology over the next two years. So far, it has completed installation in 100,000 freezers.

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Grubhub is expanding its Campus Dining business to more than 60 schools .

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Irish DIY and home improvement retailing company, Woodie’s, has gone live on Virtualstock’s dropship platform.

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The chatbot, which helps Target’s team members resolve on-the-job challenges, is making it easier and faster to assist customers, COO and CFO Michael Fiddelke said.

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The Uber Eats on-demand delivery subsidiary of Uber is launching a pilot of emissions-free Coco sidewalk robots starting in Los Angeles the week of Aug. 26, 2024 and expanding to more cities in the months to come.

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Bookshop.org is launching Bookloop by Bookshop.org, a service powered by a new partnership with Zeercle, that enables customers to exchange pre-owned books for store credit to use on future Bookshop.org purchases.

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BrandAlley, an off-price premium and luxury brand e-tailer in the UK and France, reports improved business performance by taking full control of its customer delivery proposition - from dispatch to customer notifications - in partnership with Scurri.

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Cilantro Taco Grill, a leading name in authentic Mexican cuisine, announces a new partnership with Incentivio, the restaurant industry’s leading AI-driven guest engagement platform.

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Cheba Hut’s approach to technology: balancing tradition with innovation.

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Sofology has recently gone through the process of introducing a significant amount of new ranges, a move that has resulted in the retailer’s 3D team being very busy in the first seven months of the year.

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