Top Things You Missed IN Retail

Amazon’s new palm recognition and payment service, Amazon One, is expanding to 65 Whole Foods Market locations across California, making it the first broad rollout of the new technology at the specialty grocer, according to an emailed press release on Tuesday.

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FamilyMart, a Taiwan convenience store chain, has launched a convenience store on an electric vehicle that offers self checkout, according to a Taiwan News report. The "FamiMobi" was launched at the Southern Taiwan Science Park.

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As part of an ongoing commitment to support law enforcement and help build safer communities, CVS Health today announced the installation of time-delay safe technology in all 106 CVS Pharmacy locations, including those in Target stores, across five states in the western U.S.

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Revel Systems, the market leading cloud-native point of sale (POS) and complete business management platform, today announced Friendly’s Restaurants has plans to implement Revel Enterprise at over 120 of its locations. T

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America's largest grocery retailer is leveraging the OneView Unified Commerce Platform to finalize digital orders when those orders are delivered at curbside pickup or via home delivery at more than 1,000 Kroger locations.

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Cannabis dispensary operator Planet 13 has adopted IDScan.net identification scanners for increased compliance and security. These are synced with the software provider’s AI-powered VeriScan Online Enterprise technology to accurately and quickly authenticate government-issued documents while also gathering important consumer data. The identification scanners are connected to each of Planet 13’s 16 check-in stations at its Las Vegas SuperStore.

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Tesco says it is the first retailer to launch a zero-emission electric lorry to make deliveries from its distribution centres to stores in city centres.

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Albertsons Companies is testing out an idea: A store without traditional checkout lanes.

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Recently, Velvet Taco announced new additions to its loyalty program, including a secret menu reserved for its loyalty members.

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Hy-Vee is expanding its Scan & Go contactless checkout program, which debuted last year, to more of its stores, the grocery chain announced this week. The self-scanning service, which runs on FutureProof Retail (FPR)'s Mobile Checkout Platform, launched at select Des Moines, Iowa, locations in 2021. Since then, it has been introduced in several dozen stores, with more on the way, the company said.

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Jet’s Pizza is integrating its menus with the OrderAI solution from integrated restaurant technology provider HungerRush, so that phone-in customers can customize their orders, just as they would if they were in a physical store or talking to a live human associate. The intelligent AI system learns consumer behaviors in an effort to support engagement in smart upselling and smart targeted marketing with each call.

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You may have heard about it, seen it, or even actively used the feature at your favourite Shell station. However, it was only earlier this week that Shell Malaysia and Touch ‘n Go officially launched the RFID Fuelling option

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Maestro will equip the luxury resort with operations modules to streamline Front Office, Activities, Spa, Memberships, and Marina, as well as mobile modules to support Online Pre-registration, Spa intake forms and the Spa Provider Schedule.

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The fast food hamburger chain is obtaining data services via the NCR Commerce Platform, by leveraging the enterprise solution to more easily gain access to, manage, and utilize data obtained from the NCR Aloha POS system. As a result, Wendy’s intends to enable its franchisees and corporate users to better understand and leverage sales, cash management and transaction data to make informed decisions and quickly maximize operational efficiency.

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Kroger and Acme Fresh Market have applied for licenses to have sports gaming kiosks at several locations in Ohio, according to the Cleveland Plain-Dealer.

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ASSA ABLOY Global Solutions has announced the adoption of its Mobile Access-enabled VingCard Essence door locks combined with sleek and fully customizable VingCard Allure LED panels at the recently opened Aiden Darling Harbour by Best Western.

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The retail technology provider has partnered with major companies including Aldi, Verizon, Microsoft, Carrefour and Compass Group.

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App Group, the Montreal, Quebec-based parent company of the Mackage and SOIA & KYO upscale outerwear, handbag and accessories brands, is rolling out the NewStore mobile POS platform and order management solution (OMS) in all Mackage and SOIA & KYO stores.

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Luxury hotels have experienced up to 40% increase in direct revenue as a result of implementing the hospitality industry’s first unified ecommerce platform, onejourney. Developed and powered by hotel technology business Journey Hospitality, the platform has been deployed across 30 luxury hotel websites including Seaham Hall, Grantley Hall, Callow Hall Hotel - Wildhive, and The Elms. A further 57 luxury hotels and resorts worldwide are scheduled to benefit from onejourney’s unified shopping experience by the end of Q3 2022.

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After spending 18 months elevating its consumer-facing tech stack with a new website and app, Potbelly is turning its attention toward streamlining back of house. It will come in the form of Potbelly Digital Kitchen, an in-shop platform designed to improve a restaurant's ability to sort orders, present them to employees, and coordinate processes. In turn, Potbelly expects to increase speed of service, throughput, accuracy, and food quality.

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A&W Restaurants has partnered with Jolt Software, the leader in digital food safety and operations execution software, for checklist, employee communication, and content management tools.

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Specialty grocer The Fresh Market is celebrating 365 days of total watch time for its livestream and short-form shoppable video content created with Firework.

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IKEA is looking to improve accessibility to electric vehicle charging, offering public charging stations and delivery fleet electric vehicle charging at more than 25 IKEA retail locations across the U.S.

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ASSA ABLOY Global Solutions today announces the successful adoption of several of its innovative RIFD door lock technologies alongside its Visionline access management system by Kalahari Resorts & Conventions.

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MELTEX, a Finnish manufacturer, importer, and retailer of products for the construction industry, will partner with RELEX Solutions, provider of unified supply chain and retail planning solutions, to centralize and automate their forecasting and replenishment processes.

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Walmart is testing a robotic delivery vending machine from Tortoise, a Silicon Valley startup. Walmart has been using the robots to sell chocolate eggs and Kinder beef jerky to shoppers waiting for curbside pickup orders in a parking lot area.

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Japan’s Cainz Corporation, a home improvement chain with 230 stores, has announced a new autonomous location, called Cainz Mobile Store, on the first floor of its HQ in Honjo City, Saitama.

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A pilot program of HungerRush's OrderAI Talk at Jet's Pizza is delivering wins on more than a few fronts — from a more engaging phone order experience to converting phone customers into digital customers.

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The specialty office supply retailer is partnering with Uber Technologies Inc. to offer same-day delivery of business, office and school supplies to customers nationwide. Office Depot is the first business solutions and office supply retailer to be available on Uber Eats.

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One97 Communications, which owns Paytm, has partnered with Samsung authorized stores across India to facilitate smart payments and Paytm Postpaid (Buy Now, Pay Later) at their retail outlets through deployment of PoS devices.

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Members of the Walmart+ program will now receive free access to the “essential” tier of the Paramount+ subscription streaming offering. The subscription typically costs $4.99 per month and includes some paid advertisements. (The premium, non-ad-supported version of Paramount+ normally costs $9.99 per month.)

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Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, today announced that WKS Restaurant Group, one of the fastest growing multi-brand restaurant franchisees in the US is deploying Interface’s Virtual Guard interactive remote video monitoring solutions across its major restaurant brands including El Pollo Loco, Wendy’s, Denny’s, Krispy Kreme Doughnuts, and Blaze Pizza. By implementing virtual guard services, WKS will offer better security for its employees and customers while reducing the cost of securing its restaurants by 85%.

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Columbian retailer Olímpica has selected Blue Yonder’s category management, space and floor planning, which includes Planogram Generator, and assortment management solutions to improve its display strategy.

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GK Software will continue its collaboration with the Schwarz Group in the future, over the coming years working with the group to convert its POS software to the CLOUD4RETAIL open platform. The new system enables the seamless integration of mobile in-store services for customers, a close dovetailing with digital offers and the use of modern cloud technologies.

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Quick-commerce platform Gopuff has begun providing its U.S. delivery partners with the ability to instantly cash out their earnings balance at any time with a few clicks, giving them an even more flexible, convenient and quick way to receive their earnings and tips. To enable this, Gopuff has teamed with Stripe, a financial infrastructure platform for business, and partners such as Visa Direct, Visa’s real-time money movement network, to give partners who have an eligible debit card the option to cash out faster.

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The discount grocer, which offers name-brand products at prices generally 40% to 70% below those of conventional grocery retailers, is partnering with online delivery platform DoorDash to offer on-demand grocery delivery from more than 398 locations across the country. DoorDash delivery will be available from participating stores in states including Pennsylvania, New Jersey, Maryland, California, Washington, Oregon, Idaho, and Nevada.

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Canada-based Pizza Pizza has partnered with Captain AI to offer its customers real-time order tracking via the company app. Customers will be able to follow their pizza from the time their order is placed, to the oven, throughout their driver's trip and right to their front door.

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Weis Markets will streamline operations at its 198 stores through a partnership with Invafresh. The fresh grocery platform will assist with demand forecasting, in-store production planning, food traceability, recipe management and cut test management across all fresh departments.

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Sydney-based managed services provider Canary Technology Solutions has deployed LS Retail’s ERP to supermarket chain Spudshed. The deployment aimed to access centralised data about its customers and self-managed supply chain and automate manual tasks, as well as move staff away from operating in silos.

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Lettuce Entertain You Restaurants, which owns Wow Bao, has launched Storefront, DoorDash's online ordering platform, to create a first-party online ordering experience for pickup or delivery. Diners can earn loyalty points and redeem rewards dollars directly from the LettuceEats app or Lettuce.com through Paytronix. Carat from Fiserv will enable diners ordering in-app or online to pay with Lettuce Entertain You gift cards for carryout and delivery order.

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McDonald's has named Coates Group as its global digital menu board content management system provider and one of two approved digital menu board providers alongside Acrelec Group, according to a press release.

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The new QuikTrip store, located in Tulsa, is the retailer’s first to run on checkout-free technology. Customers at the non-gasoline location will be able to insert their credit card at the store’s entry gate, shop like normal, and then leave the store. The licensed Amazon “Just Walk Out” solution uses a combination of computer vision, sensor fusion, and machine-learning algorithms to determine what items shoppers take from or return to the shelves, and when they leave, the credit card they inserted will be charged for the items they took.

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The Tel Aviv, Israel-based company said it aims to challenge Amazon’s Dash Cart with a clip-on alternative that works with any cart in a seamless “shelf-to-car” shopping experience. The U.S. expansion coincides with Shopic’s $35 million Series B investment round led by Qualcomm Ventures, bringing its total funding raised to $56 million.

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In an effort to ensure that its customers get accurate and up-to-date messaging in every location, The Container Store is implementing the ECS5 retail solution system. Leveraging ECS5 technology, the retailer integrates all communications to the customer, including digital and print signage, multimedia displays, shelf tags, and promotions, in one central system.

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Seeking to step up its appeal to younger shoppers, luxury Italian fashion house Salvatore Ferragamo has partnered with digital platform Farfetch. The partnership will allow Ferragamo to fortify the online components of its omnichannel strategy, including its presence on the Farfetch marketplace, while also leveraging the platform’s promotional opportunities to engage with millennial and Gen Z consumers via digital experiences.

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Agile methodology has become nearly ubiquitous for software development in most large, industrial companies, but few take an agile approach when they’re upgrading their all-important enterprise resource planning (ERP) systems.

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The Kroger Co. is utilizing real-time video monitoring to detect and prevent organized retail crime incidents in its stores. Chain Store Age recently spoke with Mike Lamb, VP, asset protection & safety at Kroger, about why and how the Cincinnati-based grocery giant is leveraging live video and surveillance solutions from LiveView Technologies to combat the rising threat posed by organized retail crime.

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To address the Food Safety Modernization Act and other compliance issues, the National Grocers Association (NGA), the trade association representing the independent supermarket industry, has entered into a multiyear agreement with ReposiTrak to serve as NGA’s traceability and supplier compliance partner, in an effort to provide guidance, education and support for the independent wholesale and retail grocery community.

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Telexistence and FamilyMart are rolling out a fleet of artificial intelligence-driven robots to restock shelves in 300 convenience stores across Japan. The robot arms are designed to replenish drinks in refrigerators and are now in mass production, Tokyo-based Telexistence said in a statement Wednesday. They’ll be installed in FamilyMart locations across major metropolitan areas later this month and help relieve store workers while also filling the void left by a shrinking workforce in the country.

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Yesway tapped GSP to provide retail marketing services to 408 of its convenience stores in nine states. Through partnership, GSP will provide store profile management as well as point-of-purchase (POP) design and production services.

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