Top Things You Missed IN Retail

Asda customers can now receive their shopping via a Wayve self-driving vehicle in what is pitched as the UK’s largest autonomous grocery home delivery trial.

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Estonian-based company Clevon has picked T-Mobile as the preferred connectivity provider for its fleet of autonomous robot carriers (ARCs) in the United States.

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Halfords has selected Juniper Networks’ AI driven wired and wireless access solutions in its stores, garages and offices.

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Super-Pharm, the leading chain of pharmacies, drugstores, perfumeries, and opticians in Poland, has partnered with RELEX Solutions, provider of unified supply chain and retail planning solutions, to enhance its retail operations, including forecasting and replenishment, unified space planning, and clearance optimization.

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Polytag is set to apply both QR codes and UV tags to Co-op own label PET 2-litre spring water bottles in what it pitched as an industry first, offering the convenience retailer visibility of its packaging during the recycling process.

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Just one example of how this new flywheel is spinning came in January, when Walmart teamed up with San Francisco-based Salesforce to get into the last-mile fulfillment business for other retailers. The partnership aims to help small and large retailers offer a “buy online and pick up” service for their customers through an app known as AppExchange.

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Zalando will add a ChatGPT-powered fashion assistant to its online platform for fashion and lifestyle. The fashion assistant’s generative artificial intelligence (AI) capabilities will enable it to help customers find and select items based on questions they ask using their own words or fashion terms.

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A global footwear and accessories retailer is adopting a cloud-based, best-of-breed enterprise approach. Chain Store Age recently spoke with Matthieu Houle, CIO of Montreal, Canada-based The Aldo Group Inc., about the company’s deployment of the SAP Commerce Cloud platform.

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Chipotle Mexican Grill has revealed its new all-electric restaurants fueled by 100% renewable energy. The restaurant says these locations will utilize “100% renewable energy from wind power and solar through the purchase of certified renewable energy credits.”

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Percipient, today announced that lifestyle destination hotel group, Village Hotels, has deployed Sage Intacct. As part of a modernization program, the group identified a need for new digital capabilities to instill greater automation across its business.

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Wegmans is offering the ScripTalk system that allows blind or low-vision patients to hear important prescription label information audibly, ensuring their medication independence and safety. The chain will offer the service across five New York locations: Fayetteville, Rochester, Buffalo, Depew and Jamestown.

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At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group. The first two presenters shared the methods they have discovered to build powerful business growth at scale while contributing to social good and helping people — all while navigating the unique challenges of the economy, job market and other challenges — before the next two speakers pivoted to focus on the technology used to reach these goals.

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With NetSuite, Fink’s has one source of the truth for its business and can maximize the value of its data by integrating its financials, inventory and order management, point-of-sale, and ecommerce processes on a single system.

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Several food retailers are taking part in two reusable-bag pilots as part of an initiative from the Consortium to Reinvent the Retail Bag, managed by Closed Loop Partners. CVS Health, Target, The Kroger Co. and Dollar General are among the companies participating in the consortium’s largest reusable-bag pilots to date, taking place in three states.

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A specialty athletic brand co-founded by a pro basketball legend is expanding its direct-to-consumer business with a new mobile app. Uninterrupted, which bills itself as an “athlete empowerment brand,” is partnering with mobile app builder Tapcart to bring its direct-to-consumer Shopify e-commerce site into the mobile space.

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Lunds & Byerlys now has the ability to more precisely track and reduce food waste at its deli food bars through a partnership with Phood Solutions. Based on initial results, the food retailer anticipates further reducing its annual food waste by almost 150,000 pounds.

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Fitted– the all-in-one B2B sales platform for a wide range of outdoor brands/retailers. In recent months Fitted, has partnered with Berria, Lee Cougan, and Basso (all three via the Cycle Distribution Network), along with Econic One, Blaupunkt, SWFT, and NOX Cycles, all of which have launched their wholesale business on the platform.

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Amazon is overhauling technology and processes to maximize the effectiveness of its fulfillment operation.

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Authentic Brands Group has embarked on a new data management strategy aimed at unifying consumer insights and leveling up digital experiences across its roster of brands. The group has tapped Amperity to drive the development of the platform, partnering with the enterprise CDP provider to draw together and activate data from pre-purchase, point-of-sale, and post-purchase customer care touch points.

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Drop The Walls, a women's fashion retailer, reports that it has achieved over $25 million in lifetime live selling GMV on the CommentSold platform.

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Giant Eagle customers will be the first to receive a new print circular with extra mobile-enabled features. The new format is also designed to streamline savings using omnichannel functionality. The circular will highlight the strongest promotions in print, while a scan of a displayed QR code will direct customers to the Giant Eagle website, where they can view hundreds of additional items that will be on sale each week.

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Percipient, announced that hospitality start-up, The Other House, has deployed Sage Intacct. As well as providing intelligence to support the customer experience, track profitability, and expedite operational processes, the platform will facilitate greater transparency around energy consumption and costs, while scaling to support ambitious growth plans for the company.

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Walmart, which set its zero-emissions goal in 2020, is debuting the first North American 15-liter compressed natural gas engine that will be incorporated into the discount giant’s private Class 8 transportation fleet. The Cummins X15N engine is fueled by Chevron with compressed natural gas (CNG) linked to renewable natural gas.

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Amazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. Additionally, the SouthGlenn, Colo. store will soon offer the Amazon Dash Cart, a smart shopping cart that lets shoppers skip the checkout line altogether.

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The warehouse club retailer, a banner of Walmart Inc., is deploying mobile device management locker technology from ARC across all stores nationwide. The tech-enabled lockers will keep the thousands of company-owned handheld devices Sam’s Club provides to its store associates charged, protected and fully functional.

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The Canadian division of the Staples office supply chain is leveraging personalized customer engagement software from Movable Ink automatically cropping the most up-to-date promotions from its website into its weekly flyer emails. The purpose of these emails is to showcase the week’s featured deals.

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The denim and sportswear brand is calling the program True Fam. True Fam was developed in partnership Yotpo, a loyalty strategy platform.

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The online marketplace for buying and selling secondhand items is piloting Merchat AI, a customer service chatbot based on ChatGPT technology.

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Radisson Hotel Group says it has launched the next phase of its comprehensive digital transformation with the introduction of a successful customer-first and innovative digital strategy based on immersive and localized experiences. Thanks to advanced hotel digital replicas, guests can now view the Group’s hotels virtually from their laptops, mobile phones, and VR headsets.

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Road Runner Sports is deploying a digital signage solution from Creative Realities that includes a feature called “Name in Lights” to recognize members of its VIP program, which includes a personalized fitting process called Road Runner Sports Fit Finder.

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Nike is marrying its consumer feedback loop with its virtual ambitions through the launch of its first member-inspired virtual products — a tactic that may work well for digital pioneers like itself but less so for other CPGs.

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Al Babtain Group, a diverse trading company operating in Kuwait and Saudi Arabia, is extending its use of Oracle Cloud to fuel business sustainability, efficiency, and growth.

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At The Great Greek Mediterranean Grill, our tech tools have become even more effective since we integrated them in an enterprise system that takes the customer journey to a whole new level.

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A furniture brand is supporting a brand reinvigoration effort by enabling the sharing of information across the company.

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Optii Solutions, a hotel operations software, announced that its customer Rodd Hotels & Resorts has expanded its technology stack with the addition of Optii’s Preventative Maintenance solution that was launched last year.

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Amazon Web Services (AWS), the cloud services platform of Amazon, is launching a limited preview of a new generative AI model called Bedrock. Based on machine learning (ML), generative AI can create new content and ideas, including conversations, stories, images, videos, and music.

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Adore Me has partnered with data management platform start-up Carbonfact to spearhead the effort, which will allow designers and developers to conduct holistic Life Cycle Assessments (LCA) throughout the product design process and track its catalog’s carbon footprint in near real-time.

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Sweetgreen is now partnering with emerging technology company, Zipline, for autonomous robot deliveries that can fly your salad order from store to doorstep. Although it might seem exactly like drone technology, Zipline differentiates itself with its nearly silent hovercraft that can hover 300 feet off the ground.

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The pet supplies and services company is undertaking the initiative in partnership with Trex’s recycling collection program. (Trex is the world’s largest manufacturer of wood-alternative decking products.)

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Phillips 66 expanded its partnership with retail technology company Upside and plans to offer personalized cashback promotions to attract new customers at more Phillips 66 sites in 2023.

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Albertsons Companies has teamed with Apple to bring activity data from Apple Watch and iPhone to the Sincerely Health platform.

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Baltic Petroleum, a gas station operators in Lithuania, has chosen Leafio technology for its convenience stores' inventory and merchandising operations.

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UK sustainable household products brand, Bower Collective, is adopting Inventory Planner by Sage.

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Coldwater Creek, a leading specialty retailer of women’s apparel, has selected digital commerce agency CQL and industry-leading platform provider BigCommerce as partners to transform its digital ecosystem.

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Jacksons Food Stores tapped Lux Vending LLC dba Bitcoin Depot to install more than 80 Bitcoin ATMs (BTM) across the convenience store retailer's network. As part of the agreement, Bitcoin Depot will assume the BTM contract from a competitor for Jacksons Food Stores.

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