Amazon reportedly wants drivers to wear AR glasses for improved efficiency until robots can take over
mazon is reportedly developing smart glasses for its delivery drivers, according to sources who spoke to Reuters. These glasses are intended to cut “seconds” from each delivery because, well, productivity or whatever. Sources say that they are an extension of the pre-existing Echo Frames smart glasses and are known by the internal code Amelia.
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Regional grocers in Midwest and West deploy smart carts
Multiple local and independent grocers operating across eight states are adopting artificial intelligence-equipped shopping carts. Bowman's Market, Maurer's Market IGA, Neiman's Family Market, Queen's Price Chopper and Soelbergs Market are all rolling out Caper Carts from Instacart.
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CVS & Walmart test letting people use their phones to open locked cases
With more essential items locked behind security glass, retailers are trying out new technology that aims to make the shopping experience easier while still cracking down on retail theft.
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Target Taps into Creator-Led Commerce with Linktree Partnership
Target is tapping into the $250 billion creator economy through a new partnership with Linktree, a tool that allows influencers and independent creators to seamlessly connect their social content to product revenue.
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Asda tests out self-service returns solution
Asda is piloting a self-service returns system where shoppers can deposit unwanted or faulty products and be automatically refunded.
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Love's Launches AI-Powered Supply & Dispatch Solution
Gemini Motor Transport, the primary fuel hauler for Love's Travel Stops, tapped Gravitate's Supply & Dispatch solution to manage and optimize fuel supply decisions.
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Aldi, Gelson’s and Hornbacher’s ease picking for Instacart shoppers
Three supermarket retailers are launching pick-to-light functionality in electronic shelf labels with a solution provided by Instacart.
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McDonald’s Says Geofencing Technology Helps Boost Customer Satisfaction
McDonald’s reportedly improved customer satisfaction scores and reduced customer wait times by using geofencing technology to streamline the mobile ordering process.
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Levi’s partners with Amazon for jeans fitting
Levi Strauss & Co. customers in Germany can now utilize Amazon Alexa interactive voice technology to help find the right jeans fit.
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Starbucks to offer in-app delivery for the first time in partnership with DoorDash
Starbucks will be adding delivery capabilities to its first-party app for the first time ever. The new feature will be powered by DoorDash, with customers able to order Starbucks delivery on either the DoorDash app or the Starbucks app directly.
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Wild Island Adventure Park Updates Food and Beverage Ordering with Automated Solution
Epson today announced the Wild Island Adventure Park has implemented a new automated food and beverage ordering system leveraging Epson m-Series POS printers to streamline operations and improve guest experiences.
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Opportunities to optimize retail operations with AI
Today’s retailers are navigating an increasingly complex landscape where consumers have high expectations for a personalized shopping experience but are spending less overall. This unique scenario encourages retailers to innovate with AI, driving agility and efficiency across marketing, finance, and inventory management.
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EG America to Launch Retail Media Network With Axonet
EG America is partnering with Axonet, a c-store retail media (RMN) network company based in Chicago, to deploy a RMN. It will empower advertisers to engage EG America shoppers across various touchpoints, from offsite interactions to in-store experiences, the company said.
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Stew Leonard’s now on Uber Eats
Stew Leonard’s announced a new partnership with Uber Eats to provide delivery to its stores across New York, New Jersey, and Connecticut.
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Bojangles Taps GRUBBRR for Kiosk Rollout
GRUBBRR, a leader in self-ordering and automation technology for the restaurant industry, announced that it has been selected as a kiosk provider for Bojangles.
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Burberry taps latest in web 3D and augmented reality technology for first virtual scarf try on experience
Burberry has announced a new immersive AR experience. This festive season, it is launching its first virtual scarf try on offering.
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Hotel Alma San Juan partners with GoTab to implement POS solutions
Hotel Alma San Juan has partnered with GoTab to introduce the latter's Hotel & Resort POS [point-of-sale] solutions to the property to enhance the guest experience.
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Starbucks expands DoorDash delivery within its own app
Starbucks customers in the U.S. and Canada (excluding Quebec) can now use the Starbucks app to order delivery, with fulfillment provided by DoorDash.
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Lowe’s Debuts Digital Home Platform for Loyalty Program Members
Lowe’s has introduced a “Digital Home Platform” that offers members of the retailer’s MyLowe’sRewards program free personalized information about the products in their home — including warranties, manuals, maintenance guidelines, how-to content, recommended subscriptions and replacement parts
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Trafford Centre in Manchester taps Living Map tech to allow people to navigate the shopping mall
At 2.2 million square feet, with over 200 stores, restaurants and leisure activities, navigating Trafford Centre can often be a challenge for some visitors. A live, digital map is now available on its website and on screens throughout the mall.
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Intermarché is Testing Smart Carts To Improve The Shopping Experience For Its Customers
As part of a collaboration with Shopic and Capgemini, Intermarché is the first European retailer to trial a Smart Cart solution at its store in Provins, France (77 - Seine-et-Marne).
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Atwoods Ranch & Home Goods Selects Tecsys' OrderDynamics OMS
Tecsys Inc. announced that Atwoods Ranch & Home Goods, a leading retailer in farm and ranch products, has selected OrderDynamics, Tecsys' order management system (OMS), to optimize omnichannel order fulfillment across more than 75 retail outlets and online store.
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D’ussé Launches First AR Filter Via QR-Enabled Experience
Cognac brand D’ussé has embarked on its biggest investment in tech experiences yet, according to the company. It has launched a curated set list that is accessible through a QR-enabled augmented reality experience.
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Ferraro Foods Expedites Order and Fulfillment Processes With AI
Italian specialty foods distributor Ferraro Foods is optimizing its ordering processes, using AI to streamline capabilities for more than 8,000 customers across 26 states.
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Office Depot Partners with Grubhub for Delivery From 800+ Stores
Grubhub has added its first office supplies retailer, Office Depot, for on-demand delivery of 6,000+ items from more than 800 stores across 42 states.
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Harrods Enhances Global Ecommerce with Localized Experiences
Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.
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Amazon launches virtual holiday shop featuring immersive 3D tech
Amazon has launched a Virtual Holiday Shop that uses immersive 3D technology powered by Amazon Beyond.
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Foodstuffs partners with Lobyco for launch of new currency-based loyalty programme across 140 stores
Lobyco has announced a new three-year partnership with New Zealand grocery retailer Foodstuffs to launch an in-house, reward and currency-based loyalty programme across all New World stores.
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7-Eleven expanding audio media network nationwide
7-Eleven Inc. is gradually deploying its Gulp Radio commercial radio offering across all U.S. stores.
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Krispy Kreme explores third-party delivery to grow DFD channel
The company now expects its doughnuts to be available in nearly 2,000 McDonald’s restaurants by the end of this year
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Follett Announces Partnership with Mirada Capital to Enhance Custom Merchandise Offerings on Campuses Nationwide
Follett Higher Education, North America's largest campus retailer, today announced a strategic partnership with Texas-based Mirada Capital Group to assume operations of Advanced-Online, an on-demand products business serving higher education and corporate clients under the Follett On Demand brand.
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Walmart Utilizing AI To Transform Holiday Shopping Experiences
Walmart is using artificial intelligence (AI) and generative AI (GenAI) technology tools to make the holiday shopping experience faster and more convenient – from discovery, to purchase and delivery and returns.
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For Taco Bell parent Yum Brands, the future is AI
The fast-food chain operator, which also owns KFC and Pizza Hut, is pushing aggressively to bring artificial intelligence into all facets of its operations, including ordering, marketing and labor.
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Australian grocer Coles Supermarkets rolling out smart carts in 2025
Coles will implement the artificial intelligence-based Caper Carts solution from Instacart beginning early in 2025 with its Richmond Traders location in Melbourne. Customers will be able to take a Caper Cart at the store’s entrance and begin shopping.
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Duluth Trading Co. personalizes omnichannel customer communications
The Wisconsin-based lifestyle brand of men’s and women’s workwear, casual wear, outdoor apparel and accessories is leveraging marketing automation technology from Listrak to enable more advanced digital connections with consumers.
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Wendy's Uses Palantir AI Tech To Manage Burger, French Fry Inventories
Wendy’s Co. is using artificial intelligence from data analytics firm Palantir Technologies, Inc. to manage its supply of burgers, fries and Frosty's.
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Save a Lot Plots In-Store Retail Media Rollout Across 900 Locations
Save A Lot is partnering with Retail Fluent Media Network (RFMN) to bring Digital Window Signs to stores, including 750 independently owned and operated locations across 32 U.S. states.
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Hy-Vee optimizes distribution and transportation
Hy-Vee is utilizing the Manhattan Associates warehouse management system (WMS), transportation management system (TMS) and demand forecasting and inventory optimization (DFIO) solutions to streamline case and pallet interaction and support the movement of inventory from inbound receipt to outbound delivery.
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How Dutch Bros is Driving Guest Loyalty and Growth Through Mobile Ordering
As of October 31, guests have placed approximately 2.8 million mobile order transactions.
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Dave’s Hot Chicken Partners with Ovation
Dave’s Hot Chicken has announced its partnership with Ovation, the leading guest experience platform for restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations.
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Chestnut Market Rolls Out Lottery Management Solution Chainwide
Chestnut Petroleum Distributors Inc., operator of Chestnut Market, is integrating LottoShield's lottery management system across its convenience store network. LottoShield will be integrated across the chain's 75 convenience stores.
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Starbucks NZ Transforms Drive-Thru Experience with Advanced Technologies
A Starbucks drive-thru in Auckland, New Zealand, sets benchmark with Fingermark's Eyecue platform and digital menu boards, boosting efficiency and customer engagement.
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Coty Looks to Drive $20M Savings With AI- and Data-Driven Business Optimization
Coty is implementing a five-pillar strategy to accelerate operational agility and future-proof the business. Artificial intelligence is at the core of this initiative.
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