December 21, 2024

RetailROI 'Super Saturday' offers industry networking, insight
Celebrating its 16th year, RetailROI is once again bringing together industry thinkers and experts for in-depth discussions on retail technology. Read More

Walmart is still the king of tech
In October, Walmart unveiled a strategy to accelerate adaptive retail through artificial intelligence, generative AI, augmented reality and immersive commerce platforms. Read More

3 Reasons Why Tractor Supply Is The Next Decade’s Retailer To Watch
Tractor Supply’s media footprint would be on par or better than just about every other retailer out there. There are only a handful of retailers that can offer advertising partners true national reach, and Tractor Supply is positioning itself to join this exclusive club. Read More

Grubhub expands delivery partnership with Hilton
Grubhub is bringing on-demand food, grocery, and convenience item delivery to more Hilton hotel properties and banners. Read More

Exxon Tiger Mart Offers Online Delivery With Lula Commerce
Tiger Mart, a convenience-store chain of about 20 locations in the Myrtle Beach, South Carolina area, launched digital ordering with Lula Commerce. Read More

Grupo Juguetron taps RELEX Solutions tech for demand forecasting and replenishment
Grupo Juguetron, a Mexican company with over 114 stores across 28 states, has selected RELEX Solutions to implement demand forecasting and replenishment capabilities. Read More

Nordstrom and Macy’s abandoned the ‘retail inventory method’ after using it for decades. Here’s why.
The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say. In February Macy’s CFO Adrian Mitchell informed analysts that the department store switched away from the retail inventory method, in part to enable a focus on “SKU-level profitability.” Read More

McDonald’s Opens Another Drive-Thru and Digital Focused Prototype
McDonald’s has reportedly opened a new off-premises focused prototype to appeal to on-the-go consumers. Read More

Army Air Force Exchange Service launches AI customer service chatbot
The retailer of goods and services at exclusive military pricing for soldiers, airmen, guardians and their families is utilizing the Manhattan Associates Active Maven generative AI chatbot solution. Read More

Asda pilots digital pricing labels in Manchester convenience store
British supermarket chain Asda has embarked on a pilot project involving electronic shelf edge labels (eSELs) at its Express store in Manchester city centre, UK. Read More

Michelin partners with Beontag on RFID-enabled smart tires
Beontag has launched a partnership with tire manufacturer Michelin to incorporate its RFID technology into millions of new commercial and passenger tires over the next two years and beyond. Read More

5 Consumer Goods Companies Harnessing Next-Gen RGM
It might sound obvious: To succeed, CPGs need to understand what consumers want. The reality, however, is anything but straightforward. Read More

WS Development debuts rewards app at four Boston centers
WS Development is rolling out a new loyalty app to offer customers personalized rewards at its properties. Read More

Walmart reportedly testing body cameras for store employees
In a pilot, Walmart has given employees at select stores body cameras to wear at work. Some Walmart stores have signs at entry points warning shoppers that it has “body-worn cameras in-use,” reported CNBC. Read More

Ace Retail Holdings deploying new merchandising/POS platform
Ace Retail Holdings, a division of Ace Hardware Corporation, has selected Mi9 Retail as its enterprise retail partner for merchandising and POS technology. This implementation builds on years of an existing relationship in which Mi9 has been a partner to Ace Retail Holdings and its Westlake Ace chain. Read More

Norway's Viking Outdoor Footwear embraces digital product passports requirement with Kezzler partnership
Kezzler has announced a collaboration with Viking Outdoor Footwear and Trimco Group to implement digital product passports (DPPs) for selected styles from Viking’s spring/summer 2025 collection. Read More

Cantaloupe, Inc. Selected as Point-of-Sale Partner for San Jose Earthquakes
Cantaloupe has secured a partnership with the San Jose Earthquakes to become the exclusive point-of-sale provider at PayPal Park stadium for all games and events, starting in the 2025 season. The agreement includes implementation of Cantaloupe's next-gen POS technology solutions and Suites premium management system. Read More

San Jose Earthquakes home stadium deploys omnichannel POS
The stadium, which serves as the home field for the San Jose Earthquakes MLS pro soccer franchise, has rolled out Cantaloupe next-gen POS technology and Suites premium management system for use in the upcoming 2025 season (which starts Feb. 22, 2025). Read More

Sheetz, IONNA to Open 50 Convenience-Store ‘Rechargeries’
Sheetz Inc. and IONNA, an electric-vehicle (EV) charging network, have formed a strategic partnership, taking what they call an ‘all walk, less talk’ approach to EV charging. Read More

Best Buy Canada expands scope of retail media network
Best Buy Canada is is partnering with AI- and ML-based e-commerce technology provider Rokt to enable non-endemic brands to present relevant, time-sensitive offers and messages to customers on the confirmation page of its e-commerce site. Read More

Thalia Uses RELEX to Optimize its Omnichannel Shopping Experience
A leading omnichannel bookseller is implementing forecasting and replenishment solutions from RELEX to provide greater visibility across its supply chain. Read More

Sobeys expands Pricer Plaza installation with JRTech Solutions agreement
After a first wave of 50 stores, Sobeys is entering into an agreement with Pricer’s partner, JRTech Solutions, for an expected deployment of five million electronic shelf labels across Canada at an expected order value of 485 MSEK. Read More

KFC Vietnam taps Momos AI Review Manager to deliver exceptional customer experiences at every touchpoint
Momos has partnered with KFC Vietnam across all 227 of its locations. Read More

Halfords makes decision to upgrade to newer versions of Aptos PoS, CRM and Sales Audit applications
Halfords has extended its use of Aptos software to support its customer engagement and store operations strategies. The retailer is leveraging upgraded versions of the firm’s PoS, CRM and Sales Audit applications. Read More

Subway unveils kiosk-driven store in Dubai
Subway has unveiled its first restaurant in the EMEA region to feature self-order kiosks and an anamorphic screen. Read More

Marché Leo's Transforms Merchandising Efficiency with LEAFIO AI's Planogram Software
Canadian Grocer Marché Leo's Transforms Merchandising Efficiency with LEAFIO AI's Planogram Software Read More

Seda Hotels selects Infrasys Cloud POS solution to streamline operations
Seda Hotels deploys Infrasys Cloud POS to elevate service excellence using cutting-edge technology solutions. Read More

Walmart partners with Chinese fast delivery app Meituan
The Chinese subsidiary of Walmart Inc. announced in a statement on its WeChat messenger app account that all its products are now available for delivery from all stores via the Meituan app. Read More

How Fire & Vine Hospitality chooses RTN Data Standards and Oracle CrowdTwist
With a consistent and accurate view of its customers, Fire & Vine is now able to offer more targeted and personalized offers that reward and honor guest loyalty at its 11 locations, including its famous steakhouse El Gaucho. Read More

Country Supplier rolls out autonomous robots in stores
A regional Western farm and ranch retailer is leveraging robots to streamline a number of in-store workflows. Following a successful pilot of the Simbe store intelligence platform, Farm Supply farm store intelligence solution and Tally autonomous item-scanning robot, the retailer is deploying this technology across all of its stores. Read More

Harvey Nichols teams up with OSF Digital to boost customer engagement with centralised platform
OSF Digital has unveiled a centralised platform for UK luxury fashion retailer Harvey Nichols. The initiative aims to equip Harvey Nichols' marketing team with advanced tools and insights, driving increased return on investment (ROI) and customer engagement. Read More

Hy-Vee adding digital TV to retail media network infrastructure
Hy-Vee, which rolled out its RedMedia full-scale retail media network in 2023 and later added digital signage as part of the network deployment, is now partnering with in-store retail media platform Grocery TV. Read More

Marks & Spencer applies AI to clothing and home segment merchandising
A British apparel and food giant is expanding its use of AI to support a range of enterprise activities in its clothing and home categories. Marks & Spencer is expanding an implementation of First Insight AI-based solutions. Read More

Australian Pharmacy Pilots Wearable Inventory and Task-Tracker Solution
Chemist Warehouse, Australia’s largest pharmacy chain, is piloting wearable SmartBadges from Augmodo in four Melbourne stores. Read More

Perry Ellis Adopts Apparel-Specific Product Recommendation Solution
Perry Ellis has partnered with Syte, an AI-powered product recommendation engine that has been trained on billions of shopper interactions across millions of ecommerce apparel product pages. Read More

Bloomingdales enhances online shopping thru DTC websites
The department retailer has launched a partnership with Lucky that will enable luxury brands to seamlessly connect their direct-to-consumer (DTC) websites with Bloomingdales' in-store inventory. Read More

Brookshire Brothers personalizes discounts
The retailer is deploying Birdzi solutions including the Visper shopper engagement and outreach solution, as well as its shopper analytics and customer data platform. Read More

7 restaurant tech stack glow-ups from 2024
From launching proprietary technology to overhauling POS systems, here are seven restaurants that gave their brands serious tech makeovers this year Read More

Molson Coors Installs Intelligent Planning as Part of IBP Strategy
The new functionality will consolidate planning across commercial, supply chain, and finance teams. Working with o9 Solutions, Molson Coors will integrate data-driven commercial planning and revenue growth management capabilities to optimize efforts that result in improved forecast accuracy. Read More

Simbe expands into farm supply sector as Country Supplier deploys store intelligence technology
US retailer Country Supplier is expanding its use of Simbe technology chain wide at all C-A-L Ranch stores and Coastal Farm & Ranch stores in six states. Read More

LA Foods excited about ESELs potential as it notches up a milestone with 1,000th EDGEPoS installation
Henderson Technology has announced the 1,000th installation of its EPoS system, EDGEPoS, at LA Foods on Uxbridge Road, London. Read More

Sobeys expands Pricer Plaza installation with JRTech Solutions agreement
After a first wave of 50 stores, Sobeys is entering into an agreement with Pricer’s partner, JRTech Solutions, for an expected deployment of five million electronic shelf labels across Canada at an expected order value of 485 MSEK. Read More

Perry Ellis delivers targeted online product suggestions with AI
The specialty apparel and accessories brand is deploying the Syte AI-based product recommendation engine, which is built specifically to support apparel e-commerce. Read More

EBay Adds Klarna BNPL Options in 6 More European Countries
EBay is making Klarna’s buy now, pay later (BNPL) payment options available to its shoppers in six more European countries. Read More

McDonald’s appoints TMW to UK CRM brief
McDonald’s UK & Ireland has appointed integrated creative marketing group TMW as its customer engagement agency. Read More

Gong cha using self-service technology to grow US footprint
Gong cha, a Tawian-based bubble brand with over 2,200 global locations and 200 in the United States, is leveraging self-service technology to grow its footprint in the U.S., said Rebecca Kahn, franchise business leader of Gong cha US and Canada. Read More