Top Things You Missed IN Retail

Asda has begun trialling Live Facial Recognition at five stores in Greater Manchester to assess how this technology can be used to improve colleague and customer safety in store.

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The grocery technology company is building on a partnership to bring restaurant delivery from the Uber Eats subsidiary of Uber to Instacart customers it launched in May 2024 with a new advertising collarboration, and also launching a delivery program with independent grocer Dierbergs Markets.

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The discount giant is collaborating with Burning Glass Institute, a non-profit organization dedicated to researching the future of work and workers, as well as other large U.S. companies including Accenture, Bank of America, Blackstone, Home Depot, Microsoft, Nordstrom, PepsiCo and Verizon on the Skills-First Workforce Initiative.

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Google Cloud has released results from its partnership with Mattel.

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Papa John’s International is building on its implementation of Google Cloud artificial intelligence technology to transform its ordering and delivery experience.

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Retailers in March 2025 focused technology efforts in areas including AI-based supply chain tracking, immersive 3D design, and visual search.

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Convenience-store retailers are at different levels of integrating AI. Some are utilizing the technology while others are still exploring the market.

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Amazon’s recent announcement that it is merging the corporate teams behind its Amazon Go and Fresh stores is a bold move that signals a shift in focus - streamlining operations and integrating its cashierless technology across both formats. But it also hints at the challenges it faces in cracking the competitive grocery and convenience store markets.

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The online retailer is now letting customers browse by curated collections on the Etsy app, based on trends, aesthetics and occasions. These collections, such as “Island Luxe,” “Literary Girl” and “Maximalist,” are initially curated by a team of Etsy experts.

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Assembly has been named the paid global media agency of record for Hyatt and will support World of Hyatt, Hyatt's award-winning guest loyalty program that offers more awards and more ways to experience wellbeing in more destinations and unites Hyatt's five distinct brand portfolios.

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Walmart Inc. is introducing a new proprietary artificial intelligence solution created to help designers and merchants stay on trend.

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Stripe has announced a partnership with China’s Luckin Coffee to support its international expansion plans.

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Millesima, a fine and rare wine merchant, wants to accelerate its European development and strengthen its carrier network in Europe in 2025. To support this strategy, it has implemented the nShift delivery management and experience platform.

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Convenience-store chain uses the tech to track inventory from the moment it's issued by the California lottery to the moment it’s sold

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Demand Chain AI, a provider of supply chain and demand planning solutions, has announced a partnership with Instinct Pet Food, a specialist in raw, natural pet nutrition for dogs and cats, to enhance its sales and operations planning (S&OP) capabilities.

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Tailored Brands, a menswear retailer with brands like Men’s Wearhouse, Jos. A. Bank, and Moores, has implemented invent.ai’s AI driven inventory optimisation platform across its tuxedo rental business.

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WHSmith North America has gone live with multiple SaaS-based solutions from Aptos to support improved inventory performance and data driven decision-making across its retail network.

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Onvo, a convenience store retailer with 41 locations across Pennsylvania and upstate New York, has announced the launch of a new mobile app.

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The company is using its newest model of unmanned aerial vehicles, called P2 Zips, to make deliveries within 30 minutes to Walmart customers in Mesquite, Texas.

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Several Tops Markets LLC locations in western New York are implementing Chudy Solution & Supply’s new Cenobot autonomous floor-cleaning equipment to enhance efficiency, cleanliness and operational productivity.

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The consumer electronics giant is rolling out the Best Buy Creator program, a new platform that enables influencers and creators of all sizes to partner directly with Best Buy.

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Signature Systems, Inc. announced their continued partnership with Cordish Gaming. The newest casino hotel property in Bossier, Live! Casino & Hotel Louisiana, is the first to be running entirely on SSI hardware.

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PetSmart, which relaunched its member program, Treat Rewards, one year ago, is using AI to tailor deals to customers based on their past purchases and shopping habits. It’s also relying on machine learning to figure out the best time to send an email or a coupon, as well as the best order in which to send multiple deals.

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Southern Co-op identified the need to optimise markdown processes to cut the volume of food going to landfill while also improving sell-through rates (STRs) on reduced to clear (RTC) produce.

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The UK’s leading retailer has begun a second trial of the use of QR codes across 12 own-brand fresh produce and meat products, with the codes currently redirecting shoppers to its listing online.

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Manhattan Associates Inc. announced today that Natura, a LATAM leader in cosmetics and personal care, has selected both Manhattan Active Warehouse Management and Manhattan Active Transportation Management to unify its supply chain operations and improve operational efficiency.

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GAIL’s Bakery has partnered with Verkada, a specialist in cloud-based physical security, to streamline its security and operational processes across its more than 170 locations.

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PONANT EXPLORATIONS, a French cruise ship operator and world leader in luxury expeditions, is enhancing its fleet of 13 intimate ships with Oracle Simphony Cloud point-of-sale (POS).

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2tall, a clothing brand for, yep, you've guessed it, tall men, is partnering with shipping software specialist Shipster.

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Augmodo, a real-time inventory and task tracker using wearable SmartBadges to create live 3D store maps, is launching a partnership with Chemist Warehouse, Australia's largest drug retailer.

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Instacart's business customers have access to a new white-label service designed to meet the needs of urgent, "fill-in" orders. Instacart Business subsidiary is launching Will Call Delivery, a new offering tailored for distributors and business operators in need of rapid fulfillment.

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Hy-Vee Inc. is collaborating with GoodRx to make it easier for customers to purchase prescription medication online.

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Prada Group operates brands including Prada, Miu Miu, Church’s, Car Shoe and Marchesi 1824. The company is implementing the artificial intelligence-based o9 Digital Brain platform in an initiative to approve leather goods production orders more efficiently.

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Walmart customers in two states can pay for online orders from select stores via the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).

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“AI is just a tool - not a mission,” said Mohsen Ghasempour, Group AI Director, Kingfisher, at Retail Technology Show 2025 this week, as he outlined the framework the retailer is building for its AI platforms and tools at DIY brands B&Q and Screwfix in the UK, and for Castorama in France.

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The central role of technology in modern retailing has been clear for some time but practitioners such as Craig Pearce, Head of Technology at Liberty, and Doug Wooten, IT Director at shirtmaker Charles Tyrwhitt, told attendees at Retail Technology Show 2025 in London this week that being part of the conversion at boardroom level is necessary to be able to do what they want to do.

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Simms Fishing, a specialist in performance fishing gear, has launched Simms Recast, a dedicated resale programme powered by Archive.

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Carrefour Belgium has developed a new autonomous micro-store concept, Carrefour BuyBye, in association with Reckon.AI, with the aim of tapping into opportunities beyond traditional retail.

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Simbe reports a partnership with Universal Cold Store (Prime Markets), a grocery retail chain in Saudi Arabia, involving the introduction of its autonomous robot, Tally.

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Executives said during Grocery Dive’s virtual event that drones and autonomous vehicles are helping their companies speed up need-it-now delivery trips.

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Fashion retailer Revolve Group will soon enable its customers in the U.S. to use Affirm to pay over time.

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Northern Tool selected Dynamics 365 Commerce point-of-sale solution to streamline retail operations and enhance the shopping experience for customers and employees across its retail stores and service vehicles.

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Manor AG, Switzerland’s leading department store chain, was already recognized for its strong industry performance yet still faced a key issue common to many large retailers: the challenge of managing balancing inventory levels to meet demand without overstocking.

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A representative for Gap said the specialty apparel retailer is utilizing Boston Dynamics "Stretch" robots to automate the inbound processing of boxes into distribution centers in Tennessee, Ohio, New York, and California.

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A leading health and wellness specialty retailer is bringing drones inside its distribution centers.

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