Artificial Intelligence
OnDemand – Holiday Sales Update – Intelligent Commerce
In this research we discussed current holiday sales and then covered the transformative trends in retail, focusing on the results from integrating AI, machine learning, and composable commerce to boost…
OnDemand – Feeding the Future
Feeding the Future The transformation of the grocery industry is no longer a future concept; it is happening now. With the convergence of technology, data, and the evolving needs of…
OnDemand – Fixing Inventory Distortion – Are We There Yet
IHL has been tracking retail inventory distortion and the true cost of retail out-of-stocks and overstocks for 18 years. Inventory distortion worldwide is a critical issue that continues to plague…
Cloud Pricing No Longer Works in an AI World
Back in my younger years there was a hilarious Saturday Night Live skit about a bank that only made change (You can see it here). It ends with the customers…
Retailers Driving Supercycle Replacements for North America mPOS Market
The largest retailers in the US and Canada are driving a Supercycle of replacements and new installations of mobile POS (mPOS) devices to in 2024-2026, according to new research by…
OnDemand – Rethinking Self-Checkout: Can New Computer Vision Tech Reduce Shrink?
As retailers struggle to identify new technologies that will help combat the ever-increasing rates of consumer theft and shrink, many have turned to or are considering computer vision as a…
OnDemand – Retail’s Hidden Advantage
As sales growth slows and a true new normal takes hold, operational excellence is all the more critical for retailers to increase sales and improve performance. IHL data shows massive…
OnDemand – Strategic Outsourcing of Cybersecurity and IT
Midmarket companies face many challenges but often lack the resources, expertise, or time to manage their IT infrastructure andcybersecurity effectively. This is where managed services and managed security services providers…
OnDemand – Beyond Just AI – What We Learned at NRF
In this webinarJeff RosterofThird Eye AdvisoryandLee Holman, Jerry Sheldon and Greg BuzekfromIHL Groupprovide a brief holiday and economy update, then discuss Loss Prevention, RFID, Computer Vision, Self-Checkout, GS1 and the…
Retail Sales Leaders Growing IT Spend 3.8x Average Retailers
Those retailers with 2023 sales growth greater than 10% are planning to increase their IT spend in 2024 by 16.2% compared to average performing retailers at 3.6% spend growth, according…