Analyst Corner
Retail’s Once-in-a-Generation Tech Reset
Retail is experiencing a once-in-a-generation increase in IT spend due to the impacts of COVID and the change in shopping journeys for consumers. Although consumers have come back to stores,…
How Winning Retailers Differ on IT Spend
The COVID-19 pandemic ushered in a once in a generation increase in the percentage of revenue that retailers spend on IT. Where retailers had already been increasing IT spend over…
Come On: Let’s Get a Grip – Retail is Booming, Not Slowing
Retail Sales Growth The headlines were ominous…just see below. Retail Sales Slowing. Hogwash. I don’t know why this raises my blood pressure so much, but it is lies, damn lies…
The Retail Tech Tsunami – Why Your IT Business Isn’t Ready
The retail industry is in the middle of a massive shift in how consumers buy, and as a result, service providers will see an unprecedented amount of work in the…
Data Wednesday: The 1 Technology Winners Deploy at 22x the Rate of Below Average Retailers
When you think through all of the different technologies that retailers deploy today the list is massive. We have store systems like POS, scanners, self-checkout, mobile devices etc. Then we…
R U Ready for CyberCriminal Tuesday? The day after CyberMonday!
The following article was written by Scott Augenbaum who is our keynote speaker at RetailROI SuperSaturday. Scott is a Retired FBI Supervisory Special Agent of Cyber Division and Author. To…
OnDemand: 7 Technologies Winning Retailers Are Prioritizing for 2022
7 Popular Retail Technologies This webinar with Greg Buzek of IHL Group and Ricardo Belmar, Microsoft’s Director of Partner Marketing for Retail & CPG at Microsoft includes an update on the latest retail…
Data Wednesday – Is a Single Bad Experience a Death Sentence to a Customer Relationship?
Hi everyone and welcome to our next installment of the IHL Partnership with TruRating. In an industry that is rife with inventory issues and labor shortages, it is not hard…
Data Wednesday – Do Loyalty Plans Work for US Shoppers?
Hi everyone and welcome to the first of several Data Wednesdays that are the fruit of a new IHL partnership with TruRating. In these quick data snippets, IHL will be…
Vaccine Mandate, Labor Shortage and Holiday Sales
If you do your research, you will see that most predictions on US holiday sales range between 7-9% increase which would be the highest increase in many, many years. In…