AI/ML
OnDemand – Retail’s $9.2t AI Retail Revolution
Retail's $9.2t AI Retail Revolution AI is set to revolutionize the retail and hospitality industries, with IHL forecasting an astounding $9.2t AI retail revolution. This disruptive force, comparable to the…
This Changes Everything in Retail…Almost
In late March, New York Times columnist Thomas Friedman shared a fascinating conversation he had with Craig Mundie, former Chief Research and Strategy Officer at Microsoft. The topic of discussion…
Retailers Running Out of Time to Optimize Digital Journeys
Digital Journeys Recent IHL research shows only a portion of retailers have optimized these digital journeys. While 54% claim to have optimized the traditional ecommerce channel of shipping from a…
On Demand: Retail’s Once-in-a-Generation Increase – How Winning Retailers Are Racing Ahead with IT
Increase in Retail IT Spend In the last two years we have seen a once-in-a-generation increase in retail IT spend. During the pandemic, certain trends went on steroids. The most…
On Demand: The New Consumer: Are Pandemic Changes Now Permanent Changes?
Post Pandemic Consumer Behavior Worldwide Without question, the COVID pandemic has caused new consumer behavior worldwide. Some of the changes have abated, others have further accelerated. IHL Group completed a…
Retail’s Once-in-a-Generation Tech Reset
Retail is experiencing a once-in-a-generation increase in IT spend due to the impacts of COVID and the change in shopping journeys for consumers. Although consumers have come back to stores,…