North America POS Terminal Market – 2024

By Lee Holman Mar 9, 2024 3 Min Read

The North American retail industry is dynamic, with retailers needing to constantly adapt to evolving consumer demands, new competitive threats, sometimes-unreasonable legislation, and technological disruption. The integration of e-commerce with physical stores is another hallmark of leading North American retailers. In doing so they offer a seamless, convenient, unified commerce shopping experience. This leads to North America being the most mature and robust retail market of all nations, and this is reflected in the POS terminal market.

Total Retail Sales: $6.0 Trillion, up 2.0% from 2022

North America POS Terminal Market – Region Overview

3^rd Largest economy of all nations $24.1 Trillion
2^nd Largest retail market of all nations ($6.6 Trillion)
Largest POS Installed Base of all nations
$17,355 per capita retail sales

Leading Retailers

Walmart (#1 Worldwide), Costco (#3), Home Depot (#5), Kroger (#6), Walgreen (#8), Target (#10), CVS (#11), Lowe’s (#12), Albertson’s (#18), Best Buy (#22).

Key North America POS Terminal Market Trends

The retail industry the region’s largest private sector employer with some 68 million employees.
Technology ranges from nothing (a wallet or cash-box) to leading edge devices with extensive back-office, customer experience and supply chain capabilities. Large chains use a homogeneous POS suite to reduce initial capital outlay and ongoing maintenance costs. POS data drives their sophisticated supply chain systems.
Retail sales grew 40% for North America since 2017, compared to 21% for EMEA, 50% for APAC and essentially flat for LATAM.
OMS as a hub for POS has become the de facto standard among successful retailers. AI-enabled POS will have a significant impact upon the POS market for years to come.
Online sales account for 14.8% of all retail trade, compared to 14.3% for EMEA, 20.0% for APAC and 11.7% for LATAM.

Key North America POS Terminal Market Size

2023 market was $9.0 Billion and is expected to grow to $9.5 Billion (5.7%, 1.1% CAGR ) by 2028.

Key POS Hardware Vendors/Key POS Software Vendors

Among the key POS hardware vendors in the North American POS market are Toshiba Global Commerce Solutions, NCR Voyix, ParTech, HP, Oracle and Fujitsu.
Key POS software vendors in the North American POS market include NCR Voyix, Oracle, Toshiba, GK Software and ParTech.

IHL Studies for North America POS Terminal Market

2024 North America POS Terminal Market Study

This study includes market sizing, POS shipments, POS installed base and trends for the key EMEA countries (Germany, France, UK, etc) and the region as a whole.

Includes POS market share by software vendor by segment

Provides POS shipments and POS installed base by quarter for each retail segment for the EMEA region.

2024 North America Retail Stores/POS Sizing by Retail Chain Size

Included in this study are Market Sizing by store locations and chain size for Europe/Middle East/Africa