Greg Buzek

Founder & President

Full Bio

Greg Buzek is the Founder, President and Principal Analyst of IHL Group and one of the Founders of the Retail Orphan Initiative (www.retailROI.org), a charitable foundation that seeks to help the 400 million orphaned and vulnerable children around the world. In 16 years, RetailROI has been involved in over 300 projects in 29 countries helping an estimated 325,000 children through clean water, education, computers, language training and care.

Noted by RIS News as one of the Top 10 Influentials in Retail and the National Retail Federation as one of “The List of People Shaping Retail’s Future“, he has a Masters Degree in Business Administration (MBA) from The Ohio State University, and 30 years of experience in retail market analysis, business planning, product development, and consulting with Fortune 500 companies. He is also a member of the Top 100 Retail Influencers from ReTHINK Retail.

Greg is frequently quoted in BusinessWeek, CIO Information Network, Information Week, Supermarket News, Chain Store Age, The Wall Street Journal, Time Magazine, and the Washington Post and has been used as a retail technology analyst on NBC Nightly News, CBS News, and CNBC. In addition, Greg has been a guest lecturer for the Wharton School of Business and Belmont University.

In 2011 The Congressional Coalition on Adoption Institute honored Greg with the first ever Paul Singer Award that recognizes business and governmental leaders for going above and beyond their defined roles to advocate for better adoption and foster care policies worldwide. Before founding IHL, Greg worked with NCR Corporation and Sensormatic Electronics as a marketing and development executive on hardware, software, and electronic security products for the Retail Industry.

↑ Back to Top

Analyst Corner Articles

Full Archives

In THe NEWS

Full Archives

RetailROI 'Super Saturday' offers industry networking, insight

Celebrating its 16th year, RetailROI is once again bringing together industry thinkers and experts for in-depth discussions on retail technology.

Retail Survey Shows Gaps in Inventory and Fulfillment Threaten Holiday Success

As holiday peak season rapidly approaches, a newly released report by Kibo Commerce, a market leader in composable commerce solutions, and IHL Group, a global research and advisory firm, warns retailers of potentially significant financial losses tied to gaps in inventory visibility, staffing for fulfillment, and technology alignment.

How Might Real-Time Stock Visibility Impact Retailers’ In-Store Traffic?

Costco is testing a “search warehouse inventory” function on its mobile app that lets customers check local on-hand inventory, according to FOX Business. Reportedly, the tool is being beta-tested with only a select group of customers.

Opportunities to optimize retail operations with AI

Today’s retailers are navigating an increasingly complex landscape where consumers have high expectations for a personalized shopping experience but are spending less overall. This unique scenario encourages retailers to innovate with AI, driving agility and efficiency across marketing, finance, and inventory management.

80% of AI Projects Fail – Why? And What Can We Do About It?

Despite the immense hype and potential of Artificial Intelligence, Machine Learning and Generative AI, a staggering 80% of AI projects in organizations fail, according to research from Rand Corporation. As well, Gartner reports only 30% of AI projects move past the pilot stage. Why is that? And what can we do to fix this?