Greg Buzek

Founder & President

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Greg Buzek is the Founder, President and Principal Analyst of IHL Group and one of the Founders of the Retail Orphan Initiative (www.retailROI.org), a charitable foundation that seeks to help the 400 million orphaned and vulnerable children around the world. In 16 years, RetailROI has been involved in over 300 projects in 29 countries helping an estimated 325,000 children through clean water, education, computers, language training and care.

Noted by RIS News as one of the Top 10 Influentials in Retail and the National Retail Federation as one of “The List of People Shaping Retail’s Future“, he has a Masters Degree in Business Administration (MBA) from The Ohio State University, and 30 years of experience in retail market analysis, business planning, product development, and consulting with Fortune 500 companies. He is also a member of the Top 100 Retail Influencers from ReTHINK Retail.

Greg is frequently quoted in BusinessWeek, CIO Information Network, Information Week, Supermarket News, Chain Store Age, The Wall Street Journal, Time Magazine, and the Washington Post and has been used as a retail technology analyst on NBC Nightly News, CBS News, and CNBC. In addition, Greg has been a guest lecturer for the Wharton School of Business and Belmont University.

In 2011 The Congressional Coalition on Adoption Institute honored Greg with the first ever Paul Singer Award that recognizes business and governmental leaders for going above and beyond their defined roles to advocate for better adoption and foster care policies worldwide. Before founding IHL, Greg worked with NCR Corporation and Sensormatic Electronics as a marketing and development executive on hardware, software, and electronic security products for the Retail Industry.

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Snippets From NRF 2025

Sessions and exhibitions proved that collaboration across the space between technologists and retail and CPG leaders is driving innovation, from emerging AI technologies like agentic AI to democratizing creativity and reshaping consumer experiences.

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As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. “The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. “Retailers had wanted to do this before as a way to save on labor costs.”

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