Lee Holman
Analyst
In addition to an MBA from Pepperdine University and a bachelors degree in Mechanical Engineering from the University of Maryland, Lee has over 40 years of experience in a wide range of high technology. Beginning with his work on nuclear subs for the US Navy as an undergraduate, on through assignments with various defense contractors, Lee was been involved in the design, development, procurement and deployment of many projects used in various public and not-so-public settings.
Full Bio
In addition to an MBA from Pepperdine University and a bachelors degree in Mechanical Engineering from the University of Maryland, Lee has over 40 years of experience in a wide range of high technology. Beginning with his work on nuclear subs for the US Navy as an undergraduate, on through assignments with various defense contractors, Lee was been involved in the design, development, procurement and deployment of many projects used in various public and not-so-public settings.
Since joining IHL in 1997, Lee has authored and co-authored many retail industry reports. Included among these are IHL’s market studies on Retail POS Terminals (for the North America, EMEA, APAC and LATAM regions), Inventory Distortion (study, webinar), Debunking the Retail Apocalypse, Mobility and the annual RIS News/IHL Group Store Experience Study. Lee has also authored many informal papers on topics such as Supply Chain, RFID, Data Warehousing, Warehouse Management, and CRM technologies.
Lee is a member of the Hospitality Tech Research Advisory Board and MURTEC’s Content Council. He has been a featured speaker in both live and webinar settings, is an active supporter of RetailROI, and has been extensively quoted in the national and regional news media (CBS News, Retail Touchpoints, Wall Street Journal, others).
Products & Services
Analyst Corner Articles
- The Hidden Enemy: Unmasking and Combating the Growing Threat of Retail Return Fraud
When we talk about the retail returns crisis, we’re often focused on legitimate returns—the sizing issues, product dissatisfaction, or simple buyer’s remorse. But lurking within those growing return rates is… Read more: The Hidden Enemy: Unmasking and Combating the Growing Threat of Retail Return Fraud - Mexico POS Terminal Market – 2025
Mexico POS Terminal Market Mexico’s POS Terminal Market A Growing Retail Technology Landscape with Urban/Rural Divide Retail sales in Mexico are dominated by major chains like Walmart de México (over… Read more: Mexico POS Terminal Market – 2025 - Brazil POS Terminal Market – 2024
Brazil POS Terminal Market Brazil’s POS Terminal Market A Rapidly Evolving Retail Technology Landscape Brazil represents one of Latin America’s most dynamic POS markets, driven by rapid digitalization and financial… Read more: Brazil POS Terminal Market – 2024 - India POS Terminal Market – 2025
India POS Terminal Market India’s POS Terminal Market A Rapidly Evolving Retail Technology Landscape India is becoming one of the fastest-growing POS terminal markets in the world. The overall growth… Read more: India POS Terminal Market – 2025
In THe NEWS
As POS Disperses Around the Store, Cloud and Edge Computing Gain Prominence
The basic service that a point-of-sale (POS) device provides — checking out customers — is essential to any retailer’s functioning. However, the POS itself — the software, connections to other retail systems and the increasingly varied hardware — has become a less prominent part of the merchant’s tech stack.
The Heart of Retail Evolves/Store Experience Study 2024
From opening stores to investing in remodels, retailers continue to demonstrate that a physical store presence is still the heart of retail. That brick-and-mortar heart is evolving right along with the ever-changing omnichannel retail experience, as retailers embrace technologies that make their operations more efficient and profitable, overcoming the plethora of obstacles placed before them.
Trend Report: What Restaurants Want Next From Their POS
HT devotes a fair amount of coverage to the restaurant point-of-sale system (POS), including an annual POS software trends research study and conference sessions on best practices. The Restaurant Technoligy Network devoted an entire ebook to POS.
2025: The year RFID breaks through
There is finally widespread industry consensus that RFID provides value, and on how and why it does so.
Implementing Voice AI: What Restaurants Must Know
Taco Bell is expanding voice AI across drive-thru locations — here’s why that matters and what to do about it.