The market information that we sell in our research is both time sensitive and data sensitive.  For this reason, we do not provide refunds to purchases made via this website.  Once the data is out there, it is out there.  If you have any questions about what is included in a report or research product, feel free to contact us at +1.615.591.2955 or ihl(at)ihlservices.com BEFORE purchase.  We would be happy to provide you with sample data or screens to make sure you know completely what you are purchasing.