Hard Data.

Smart Decisions.

IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

OUR PRODUCTS

MEET OUR TEAM OF

Experienced Analysts

Our associates and advisors have over 100 years combined years of retail technology experience. Our associates have worked as product managers, sales representatives and executives in the retail market.

ANALYST CORNER

Full Archives

Industry Breaking News

Full News Archives

Carrefour pilots connected store format

A global French retail giant is testing a store platform that includes computer vision and electronic shelf labels. French retail conglomerate Carrefour S.A. Group is piloting the VusionGroup EdgeSense store technology platform in a hypermarket in Villabé, France. Read Article ›

McDonald’s has launched a digital customer feedback platform

The new platform is integrated into McDonald’s digital ecosystem, including its mobile app. A notification prompts customer feedback — from food quality to service efficiency — about an hour following an order. Once submitted, responses are analyzed using tools that sort feedback by relevance and urgency. Read Article ›