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IHL Group is a global research and advisory firm for technologies deployed in the retail and hospitality industries. With our core research and data services we are the world leader in tracking who uses what systems in retail technology. We are able to help retailers and restaurants evaluate those technologies that are working and those that are not before they spend the money on costly systems. With researchers around the world we also provide market analysis and opportunity assessment for technology vendors. Retailers use our services for solution research, contract negotiations, and competitive intelligence. Vendors use our services for market opportunity and partnerships.
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Mobile POS: Hype to Reality
May 15, 2013
Mobile in retail is now a $5.7 Billion business worldwide and one that continues to grow rapidly. It is the single fastest moving trend in retail since Internet was added to the stores. Mobile and The buzz about Mobile in Retail has been increasing ever since Apple began using it in their stores. Of the various store functions that can be performed using Mobile technology, one of the most interesting is that of Mobile POS. This report looks at the current state of Mobile POS in North America, the adoption rates of the various retail verticals, and the shipment and installed base details by type of device (Rugged Handheld, Non-Rugged Handheld, and Tablet). We also provide forecasts for shipments and installed base of these devices, as well as an estimate of the impact that these devices will have on the use of traditional POS hardware.
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Retail WorldView
May 6, 2013
Retail WorldView is IHL's IT Sizing model for the worldwide retail marketplace. With over 300 categories of hardware, software, services, and labor/overhead, Retail WorldView is the most comprehensive IT sizing model in the retail industry. Retail WorldView is available for purchase by region, segment or as a complete worldwide view. Whether you are vendor with an application in one area or you have a broad portfolio of products, Retail WorldView is designed to show you where the opportunities are today in each region worldwide and can be customized specifically for your company's needs looking forward. Forecasts for each for the next 3 years are also included. New enhancements include updates for Software as as Service as well as sizing for mobile and Big Data Tools.
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Sophia - Wisdom for Retail IT Vendors - North America
May 6, 2013
Now with Sophia Predictive Analytics! From Data to Insight, WISDOM for Retail. Named after the greek word for wisdom, Sophia is by far the most comprehensive source of not just data, but key wisdom for smart decisions in the retail industry. It is the only data service that links IT spend, to specific technology, to specific personnel, to specific financial results, tied together and backed by our advisory staff. Sophia provides insight into nearly 200 types of hardware/software/services and key personnel for over 2,800 retailers and restaurants.
Now with SPA by Sophia (Sophia Predictive Analytics), the system allows for benchmarking against competitors, identifying which retailers are leaders in specific technologies, their projected IT spending plans in key categories(like Business Intelligence/Analytics, Merchandising/Supply Chain, ERP, and Store Systems), and which technologies they are likely to purchase in the next 24 months.
Your enterprise subscription allows everyone in your organization to create targeted mailing lists of key executives, do competitive analysis, look up market share and understand IT spend for an individual retailer or thousands of companies
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POS Terminal Shipments by Vendor
May 6, 2013
For years, customers have been asking for POS Shipments by vendor in a similar format that IDC reports PC Shipments. This is that product. The POS Terminal Shipments by Vendor product provides shipments and installed base on a quarterly and annual basis for vendors such as Toshiba Global Commerce (IBM), NCR, HP, Wincor-Nixdorf, Fujitsu, Dell, MICROS, Digipos, and many others. It includes data on processors and operating systems historically and provides a forecast going forward. It is also the only review of the POS market that includes the PC on Cash Drawer (PCOCD) market with vendors like HP, Dell, Lenovo, Acer and others.
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Latin/South America Retail POS Terminal Market Study
April 19, 2013
The Latin/South American market for POS grew at faster rate in 2011 than in recent years. Large western retailers continue to grow in the market, bringing new POS terminals with them. Our Latin/South America POS terminal market study is 58 pages in length and has 22 figures. It explores the market climate for POS terminals throughout the Latin/Central and South American region. More than just numbers without explanation, this report goes deep into discussion of retailing in the countries and segments to reveal the forces that are shaping POS purchase decisions.
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Asia/Pacific POS Terminal Market Study
April 16, 2013
While the North American and EMEA regions experienced satisfactory POS shipment growth in the current economy, the strong growth in the Asia/Pacific region continues to be a highlight of the worldwide POS market. China and India continue to expand, and their swelling retail ranks will continue to drive growth in 2013 and beyond. Our Asia/Pacific POS Market Study has 24 figures in 64 pages in which we explore the market climate for POS terminals in the Asia/Pacific region. It includes shipment, installed base and trends analyses for POS in Japan, China, India, Australia/New Zealand, South Korea, Vietnam, Taiwan, Hong Kong, and Other Asia/Pacific countries.
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EMEA POS Terminal Market Study
March 14, 2013
The sovereign debt crisis that has enveloped much of Europe is having an effect upon POS shipments, though the EMEA POS market showed growth from 2012, which was the best year in the previous five. The "Other EMEA" countries, along with the UK and Russia (both non-Euro players) led growth for the region, while Spain contracted. This new EMEA POS Terminal Study looks at the overall POS Terminal shipments by country and the nuances therein.
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North American Retail POS Terminal Market Study
February 26, 2013
2012 was a strong year for POS Shipments to the Retail and Hospitality Industries. Driven by new growth in specialty stores and fast food restaurants, the overall market increased 3.9% in 2012. This 77 page study focuses on the Retail POS market in North America for 2012-2017. It includes shipment, installed base and trends analyses of POS devices. The report is designed for use by POS Hardware and Software Providers, Maintenance Providers, Printer Manufacturers, EFT device vendors, Retailers and others who might have a vested interest in the North American Point-of-Sale Market.
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10th Annual Store Systems Study - Mobility Meets Retail's Big Data
January 5, 2013
Most retailers had a solid 2012 and are now looking to expand their businesses with new IT Spend, Store Growth, and IT Hiring going into 2013. Along the way they are planning to accelerate the use of mobile tablets, innovative loyalty programs, RFID, Omnichannel, and a dash of Big Data in their operations. In our 10th Annual study with RIS News we interviewed retailers on their future store systems buying decisions. It covers everything from POS, to mobile to payment, to printers, to scanners, to big data, to workforce management and overall IT Spend and Store Growth plans. It is the first research of 2013.
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Why Poker Players Would Make Good Marketers A Big Data Story
(by Todd Michaud)
May 1, 2013
Poker players and marketers have more in common that you probably think.
Both activities require someone to make decisions with a limited set of incomplete information. Both are forced to try things and refine their approach over time as they learn. They both know that what works today, with this group of people might not work tomorrow with a different group of people.
They both g... [ More ]
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Transforming Business in Retail - The Internet of Things
(by Jerry Sheldon)
April 2, 2013
Video 1 Retail Video 2 The Internet of Things Intelligent systems is driving action based on new insights from data at a deeper level than ever before. Data has become the new currency for business and its value is expected to increase exponent... [ More ]
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Trends for 2013
(by Greg Buzek)
December 5, 2012
Clearly the single biggest trend for 2012 has been the addition of mobile devices to the retail environment. This has been the fastest adoption of a technology that we have ever seen. It is even faster than the adoption of Internet to the stores.
There are four different ways that mobile is being used. First, it is simply a way for the store manager to have access to data on the mov... [ More ]
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WFM Best Practices
(by Frank Urbaniak)
February 20, 2012
The explosion in web-based workforce management systems provides the retailer with the opportunity to manage the entire process of budgeting, forecasting, scheduling, optimizing schedules, task management, time and attendance, and analytics much more holistically. However, the advertised strength of these systems requires two distinct qualities that retailers are often lacking:
* Effe... [ More ]
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Despite Pressure From Mobile Devices, POS Terminal Numbers Continue Strong Growth
February 27, 2013
Much has been made about the replacement of traditional point-of-sale terminal devices by mobile phones and tablets, but the overall penetration of POS devices continued to expand 3.9% in North America and 4.6% around the globe in 2012, according to research firm IHL Group. Growth is expected to con... [ More ]
Special Report: Retail Vertical Watch
February 20, 2013
Vendors, distributors, and software and service providers are itching to cash in on trends uncovered at the 2013 NRF BIG Show that are expected to influence the market throughout the year. Rightfully so: due to the economic recovery, retailers are more eager to research and buy solutions to help them keep pace with technological advancements and consumer trends.... [ More ]
Self-Checkout: What Constitutes Real Customer Service?
February 1, 2013
The research and advisory firm, IHL Group, estimates that self-checkouts will increase in North America by 10 percent in the next few years. They see the greatest growth in convenience, hardware, and drug stores. On the other hand, Malay Kundu, founder of StopLift Checkout Vision Systems, reports that users of their video analytic software are discovering higher theft levels...whether intentional or not...that are up to five times greater than checkouts that are completed by human cashiers.... [ More ]
ARTS to Launch Work Team for Charity Standard
January 24, 2013
The Association for Retail Technology Standards (ARTS), a division of the National Retail Federation, will launch a formal work team for the development of a technical standard for charitable giving at the ARTS quarterly meeting Feb. 4 here.
The POS Charity standard would enable all checkout systems and transaction terminals to uniformly accept donations for specific charitable causes without the participation of a cashier, thereby expediting checkout and creating a more comfortable environment for charitable giving. ... [ More ]
Walmart, jobs and the rise of self-service checkout tech
January 16, 2013
Automated self-checkout is appearing in more and more retail stores, with Walmart this year installing 10,000 self-service kiosks in hundreds of stores. But self-checkout is a technology direction with risks -- and even as Walmart moves ahead with its plan, other companies are already abandoning it.... [ More ]
Congressional Coalition on Adoption Institute Honors Greg Buzek With Paul Singer Award
October 11, 2011
The Congressional Coalition on Adoption Institute (CCAI) honored IHL president and Retail Orphan Initiative (RetailROI) co-founder Greg Buzek with the first annual Paul Singer Award at the 13th Annual "Angels in Adoption" Congressional gala. The award was presented in a ceremony on October 5, 2011 i... [ More ]
Worldwide POS Market Grew 6.9% in 2010
March 1, 2011
FRANKLIN, Tenn. March 1, 2011 -- After several years of struggling, the worldwide PC-Based Point-of-Sale (POS) market grew a solid 6.9% in 2010, according to new research from IHL Group, a global research and advisory firm.
Shipments grew in all four major worldwide regions (North America, Euro... [ More ]
iPhone Share Could Double Within Next 12 Months
November 9, 2010
New study is first to look at how consumers are using their phones and how retailers plan to engage them.
Frankin, TN (Businesswire) November 9, 2010 -- More than 56% of current smartphone users are seriously considering an Apple iPhone and 44% an Android device for their next smartphone, accordi... [ More ]
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(C) 2009 IHL Services, Inc. All Rights Reserved.
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