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IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

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Our associates and advisors have over 100 years combined years of retail technology experience. Our associates have worked as product managers, sales representatives and executives in the retail market.

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From Mandate to Mainstream: The Role of RFID in Retail Innovation

Walmart, which in 2020 began requiring that its apparel suppliers add RFID tags to the items they deliver to the retailer. Attaching an RFID tag encoded with item-specific information to a product gives it a “digital twin”—each physical item is linked to its digital record in the cloud —that can deliver real-time insights into the status of every tagged item from source to sale. Read Article ›

The Next Wave of Retail Disruption

Technology evangelists perpetually proclaim the next wave of retail disruption. But do retailers need more disruption? Hasn’t Covid, the fall of malls, and the proliferation of new marketplaces been enough? Rather than instilling even more anxiety about keeping up with disruption, 2024 offers an opportunity to weave tech innovations together to optimize operations and deliver personalized shopping experiences. Read Article ›